Best Western Plus Lusaka Grand Hotel

Photo gallery for Best Western Plus Lusaka Grand Hotel

Primary image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Minibar, in-room safe, individually decorated, individually furnished

Overview of Best Western Plus Lusaka Grand Hotel

Best Western Plus Lusaka Grand Hotel

4.0 star property
4-star hotel in Lusaka with 2 bars/lounges and restaurant

7,6/10 Good

226 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Great East Road, 8018 A, Lusaka, Lusaka, 10101
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Fitness center
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Business center
  • 4 meeting rooms
  • Airport shuttle
For families
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Lusaka (LUN-Kenneth Kaunda Intl.) - 20 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Best Western Plus Lusaka Grand Hotel

Best Western Plus Lusaka Grand Hotel offers an airport shuttle (available 24 hours) for ZMW 400.00 per vehicle one-way. You can indulge in deep-tissue massages, body scrubs, or aromatherapy, and grab a bite to eat at Sangalalani, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a poolside bar, and a fitness center. Fellow travelers like the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 89 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 6:00 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free English breakfast each morning 6:00 AM–10:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Working away

  • 24-hour business center
  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Library
  • Fitness center
  • Seasonal outdoor pool
  • Spa services

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • Afrikaans
  • Chinese (Mandarin)
  • English
  • Turkish

Room amenities

Be entertained

  • 43-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Swedish massages, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Dining

Sangalalani - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Zuba Snack - This poolside bar serves light fare only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Piano Piano - This bar serves light fare only. Happy hour is offered. Open daily.
Jin Shaw - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open select days.
Lobby Cafe - This café specializes in international cuisine and serves brunch and light fare. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of ZMW 400.00 per vehicle (one-way, Maximum occupancy 2)
  • Area shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle service for children costs ZMW 0.00 (one-way)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from January to December

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Policies

This property accepts credit cards and cash.

Also known as

Best Western Plus Lusaka Grand Hotel
Best Western Plus Lusaka Grand
Best Plus Lusaka Hotel Lusaka
Best Western Plus Lusaka Grand Hotel Hotel
Best Western Plus Lusaka Grand Hotel Lusaka
Best Western Plus Lusaka Grand Hotel Hotel Lusaka

Frequently asked questions

Overall score and ratings

7,6

Good

8,0/10

Cleanliness

8,1/10

Staff & service

8,2/10

Amenities

7,3/10

Property conditions & facilities

8,0/10

Eco-friendliness

8/10 Very good

Need slight improvement
The hotel itself was excellent and it a clean friendly environment. Restaurant should up their game, breakfast should require attention. The wi fi seems to be a big problem also. Staff very helpfull and friendly. Just a warning, the massage service offered is charged in USD and not in local currency.
Deon, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Overall good but costly.
Hotel is nice but its a little too costly. I think the pricing should be less.
4-night business trip
Verified Hotels.com guest review

8/10 Very good

William, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really great staff and room service. The lady Priscilla that dorks there deserves a raise lol
1-night trip
Verified Expedia guest review

10/10 Exceptional

Chinmay, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Rooms are fine. Very limited choices for vegetarians in food. Overall stay was ok.
Vishal, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Stuff are friendly and nice . People here all warm and cool , for sure enjoying my staying here
9-night business trip
Verified Expedia guest review

6/10 Good

Conveniently located near town. Very clean and well maintained swimming pool area.
1-night romance trip
Verified Expedia guest review

2/10 Poor

BARVEEN, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Money well-spent. Excellent service. Food service excellent. Front desk was very helpful.
1-night family trip
Verified Expedia guest review