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Marroad Hakone

3.0 star property
Escape to serenity with a rejuvenating soak in the hot springs. Then savor French cuisine by day or night.

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Photo gallery for Marroad Hakone

Front of property – evening/night
Front of property
In-room safe, blackout curtains, iron/ironing board, free WiFi
Terrace/patio
Hot springs
Nestled close to Hakone Gora Park, Marroad Hakone offers a serene escape with an indoor mineral hot spring and sauna. Savor French cuisine at the on-site restaurant, Voyageur, or unwind at the bar and terrace while enjoying free in-room WiFi.

Reviews

8,0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Non-smoking
  • Onsen
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Hot springs
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Sauna
  • Terrace
  • 24-hour front desk
  • Vending machine
  • Water dispenser
  • Free newspapers in the lobby

Feel at home (6)

  • Refrigerator
  • Television
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The current price is R4 122
R4 988 total
includes taxes & fees
05 Mar - 06 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for 1F, Standard Twin Room, Non Smoking, 3 Adults (Dinner plan requires check-in by 5:00 p.m.)

In-room safe, blackout curtains, iron/ironing board, free WiFi

1F, Standard Twin Room, Non Smoking, 3 Adults (Dinner plan requires check-in by 5:00 p.m.)

Highlights

Free rollaway/extra beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Digital channels
In-room safe
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for 3F/4F, Superior Twin Room Upper floors, Non smoking, 2 Adults (Dinner plan requires check-in by 5PM)

In-room safe, blackout curtains, iron/ironing board, free WiFi

3F/4F, Superior Twin Room Upper floors, Non smoking, 2 Adults (Dinner plan requires check-in by 5PM)

Highlights

Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Digital channels
In-room safe
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for 3F/4F, Standard Twin with Tatami Room Upper floors, NS, 4 Adults (Dinner plan requires C/I by 5 PM)

In-room safe, blackout curtains, iron/ironing board, free WiFi

3F/4F, Standard Twin with Tatami Room Upper floors, NS, 4 Adults (Dinner plan requires C/I by 5 PM)

Highlights

Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for 3F/4F, Deluxe Room, Non Smoking, 4 Adults (Dinner plan requires check-in by 5:00 p.m.)

In-room safe, blackout curtains, iron/ironing board, free WiFi

3F/4F, Deluxe Room, Non Smoking, 4 Adults (Dinner plan requires check-in by 5:00 p.m.)

Highlights

Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Digital channels
In-room safe
Daily housekeeping
  • 70 sq m
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for 1F, Standard Twin with Tatami Room, Non Smoking, 5 Adults (Dinner plan requires check-in by 5:00 p.m

In-room safe, blackout curtains, iron/ironing board, free WiFi

1F, Standard Twin with Tatami Room, Non Smoking, 5 Adults (Dinner plan requires check-in by 5:00 p.m

Highlights

Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for 2F, Mt. Daimonji View Twin w/ Tatami Room, NS, 4 Adults (Dinner plan requires check-in by 5 PM)

In-room safe, blackout curtains, iron/ironing board, free WiFi

2F, Mt. Daimonji View Twin w/ Tatami Room, NS, 4 Adults (Dinner plan requires check-in by 5 PM)

Highlights

Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Digital channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for 1F, Standard Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)

In-room safe, blackout curtains, iron/ironing board, free WiFi

1F, Standard Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)

Highlights

Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Digital channels
In-room safe
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for 3F/4F, Superior Twin Room Upper floors, Non Smoking, 3 Adults (Dinner plan requires check-in by 5 PM

In-room safe, blackout curtains, iron/ironing board, free WiFi

3F/4F, Superior Twin Room Upper floors, Non Smoking, 3 Adults (Dinner plan requires check-in by 5 PM

Highlights

Free rollaway/extra beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Digital channels
In-room safe
  • 28 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for 2F, Mt. Daimonji View Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)

In-room safe, blackout curtains, iron/ironing board, free WiFi

2F, Mt. Daimonji View Twin Room, Non Smoking, 2 Adults (Dinner plan requires check-in by 5:00 p.m.)

Highlights

Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Designer toiletries
Digital channels
In-room safe
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Hot springs

Shirayu no Yado Yamadaya

  • Onsen
  • Spa
  • Free parking
  • Free WiFi
8.2 out of 10, Very good, 120 reviews
The price is R3 106
R3 416 total
includes taxes & fees
09 Mar - 10 Mar
Shirayu no Yado Yamadaya
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About the area

Map
1320, Goura, Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408

What's nearby

  • Hakone Gora Park - 6 min walk
  • Hakone Open Air Museum - 2 min drive
  • Ōwakudani - 3 min drive
  • Hakone Kowakien Yunessun - 4 min drive
  • Hakone Ropeway - 8 min drive

Getting around

  • Haneda Airport (HND) - 104 min drive
  • Narita Intl. Airport (NRT) - 161 min drive
  • Hakone Miyanoshita Station - 5 min drive
  • Hakone Ohiradai Station - 8 min drive
  • Hakone Gora Station - 10 min walk
  • Free train station pick-up
  • Free train station drop-off

Restaurants

  • ‪COFFEE CAMP - ‬10 min walk
  • ‪みょうじん - ‬4 min drive
  • ‪やまひこ鮨 - ‬4 min drive
  • ‪GORA BREWERY & GRILL - ‬10 min walk
  • ‪リビングルーム - ‬5 min walk

About this property

Marroad Hakone

At Marroad Hakone, you'll be just a 5-minute drive from Hakone Kowakien Yunessun and Hakone Gora Park. Guests can indulge in massages and enjoy French cuisine at Voyageur, which is open for breakfast and dinner. A bar/lounge, a sauna, and a terrace are other highlights.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 45 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 7:00 PM
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests with dinner-inclusive plans must check in by 5 PM. Dinner will not be guaranteed after this time and guests will not be refunded. Any special requests for guests with food allergies will not be accommodated.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Transfers

    • Free train station shuttle from 9:00 AM to 6:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Water dispenser

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Free newspapers in lobby

Facilities

  • Terrace
  • Sauna

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Thin carpet in room

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

Dining

Voyageur - This restaurant specializes in French cuisine and serves breakfast and dinner. Reservations are required.
Tea Lounge - This café serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately JPY 3630 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Marroad Hakone Hotel
Marroad Hakone
Marroad Hotel
Marroad Hakone Hotel
Marroad Hakone Hakone
Marroad Hakone Hotel Hakone

Frequently asked questions

Does Marroad Hakone offer free cancellation for a full refund?

Yes, Marroad Hakone does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Marroad Hakone?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Marroad Hakone?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Marroad Hakone?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Marroad Hakone and nearby?

Onsite recreation at Marroad Hakone includes hot springs. Marroad Hakone also has a sauna.

Are there restaurants at or near Marroad Hakone?

Yes, Voyageur offers French cuisine.

What's the area around Marroad Hakone like?

Marroad Hakone is a short 6-minute walk from Hakone Gora Park and 6 minutes' walk from Hakone Museum of Art.

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Marroad Hakone Reviews

Reviews

8,0

Very good

8,2/10

Cleanliness

8,2/10

Staff & service

7,6/10

Amenities

7,4/10

Property conditions & facilities

8,0/10

Eco-friendliness

Reviews

10/10 Exceptional

The hotel is located in the beautiful mountainous area, my room had an amazing view. The hosts were very accommodating, I was allowed to check in earlier on the day of arrival. The onsen was great! The minus about the Gota area is that it’s not offering a lot of dining places. However, the hotel has the restaurant. The food was delicious! I had a great time during my stay!
Irina, 2-night trip

8/10 Very good

It was a nice stay, I especially like the onsen. The staff were nice and helpful. Breakfast and dinner were ok and a little overpriced, there was also no variety to choose from.
Chanphen, 3-night trip

10/10 Exceptional

We liked that it had an indoor and outdoor onsen. We didn’t make dinner reservations before arriving but they accommodated us by giving us a simplified dinner menu that did not require prep. Thank you!
Melinda, 1-night trip

8/10 Very good

Nice staff but very very old hotel. Wouldn't go again!
2-night trip

10/10 Exceptional

Marroad Hakone
The hotel was so nice and clean, though the shuttle service ends early in the evening at 6pm,
Sehoon, 3-night trip

4/10 Fair

Rusty
It is a very rusty and old place. The place is also located far away from public transit on top of a hill which makes it difficult to commute.
Nima, 2-night trip

8/10 Very good

Nice onsen getaway
Room was clean and good size. Looks like recently renovated. Very limited meal options and rather expensive for what were offered, for both breakfast and dinner. Not buffet style. Can't be having the same English breakfast and French dinner everyday. Restaurants closes relatively early in Gora. Public transportation not very convenient. Need your own car to move around. Walking to Gora station is an option, but the terrain is hilly. Hotel shuttle service starts from 9am and ends at 6pm. Telephone booth next to Information office at Gora station to call for hotel shuttle service. Hotel service is excellent. Onsen facilities were good.
BOON POO, 3-night trip

8/10 Very good

Reasonable

8/10 Very good

Comfortable though very dated hotel. Onsen was lovely. There is no food at this hotel unless you’ve made a prior booking at the restaurant. The staff helpfully drove us down the hill to a convenience store to get meal for dinner. If arriving in Gora, it’s quite a hike up the hill, but if you’ve a Hakone Free Pass, get on the cable car and go two stops up the hill, then it’s just a short walk along to the hotel. Very quiet location. Nice spot to base yourself for exploring Hakone, though plan ahead for your meals as very limited evening dining options in Gora.
Kelli, 2-night trip

8/10 Very good

The overall hotel is built upon a much older building. In general, it was very nice but the room I had (1st floor) was dated and very worn looking. Carpets were worn and spotted (by who knows what) which made them look dirty and unkempt. Wallpaper was lifting in places. All the furnishings were scuffed and marred. That said, the beds and linens were clean, as was the bathroom. Just felt quite old and in need of refreshing. The onsen was very nice and just what you would expect. The staff were courteous and polite (as only the Japanese can be) and there were little language barriers.
Jeffrey, 3-night trip

4/10 Fair

Tenita, 2-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Nathalie, 1-night trip

10/10 Exceptional

Hiroshi, 1-night trip

6/10 Good

普通、特別良い温泉ホテルではないかなぁ
普通に泊まれます。 御殿場アウトレットに寄った後、帰るのが日曜日だったので、東名高速道路が混んで、帰るのに自宅まで帰るのに、疲れて急遽泊まった。 まぁ普通です。 温泉♨️も普通です。アメニティは何もなく、朝食も普通。コーヒー薄くて美味しくない。 MLB見るのに延長したら、1万超えた
Noriko, 1-night trip

10/10 Exceptional

あや, 1-night trip

10/10 Exceptional

ホテルの外観は少し年季が入っている感じがするが、部屋はリノベーションされているのかとても綺麗だった。 朝食や夕食はとてもおいしかった。
ようすけ, 1-night trip

8/10 Very good

スタッフさんは親切で対応が良かったです。 車がないと不便だと感じました。
Mihoko, 2-night trip

6/10 Good

Tsushima, 1-night trip

8/10 Very good

Fang hsun, 1-night trip

10/10 Exceptional

大変満足しました。ありがとう
コウジ, 1-night trip

8/10 Very good

部屋がリフォームされていて、とても綺麗でした。
のりこ, 1-night trip

8/10 Very good

Adrian, 1-night trip

8/10 Very good

Lene, 2-night trip