Wyndham Grand Shenzhen

Photo gallery for Wyndham Grand Shenzhen

Primary image
Indoor pool
Indoor pool
Indoor pool
Premium bedding, down comforters, minibar, in-room safe

Overview of Wyndham Grand Shenzhen

Wyndham Grand Shenzhen

4.5 star property
Luxury Shenzhen hotel with 1 indoor pools, connected to the convention center

8,8/10 Fabulous

415 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
The price is R2 085
Price available on 2022/05/27
Map
2009 Caitian Road, Futian District, Shenzhen, Guangdong, 518033
Main amenities
  • 273 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Train station pick-up service
  • Train station drop-off service
  • Limo/town car service
For families
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Television
  • Garden
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Futian
  • Shenzhen Convention and Exhibition Center - 5 min drive
  • Coco Park - 5 min drive
  • Shenzhen Civic Center - 6 min drive
  • Shenzhen Central Park - 6 min drive
  • Shenzhen Lianhuashan Park - 4 min drive
  • Huaqiangbei - 6 min drive
  • Shenzhen City Hall - 3 min drive
  • Mai Po Nature Reserve - 6 min drive
  • Shenzhen Museum - 5 min drive
  • Happy Coast - 8 min drive

Getting around

  • Shenzhen Intl. Airport (SZX) - 33 min drive
  • Hong Kong International Airport (HKG) - 52 min drive
  • Shenzhen Station - 6 min drive
  • Hong Kong Sheung Shui Station - 11 min drive
  • Hong Kong Lok Ma Chau Station - 29 min walk
  • Gangxia North Station - 11 min walk
  • Gangxia Station - 12 min walk
  • Fumin Station - 21 min walk
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

About this property

Wyndham Grand Shenzhen

Enjoy your visit to Shenzhen with a stay at Wyndham Grand Shenzhen. After visiting the health club for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. An indoor pool and a garden are offered, and rooms at this luxurious hotel get the details right with deep soaking tubs and iPod docks. Fellow travelers like that it's just a short walk to public transportation: Gangxia North Station is 11 minutes away and Gangxia Station is 12 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 273 rooms
  • Arranged over 35 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Train station shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms
  • Conference space (6028 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Health club
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • IPod docking station
  • 42-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Partially open bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water
  • In-room dining only

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Vintage - This lobby lounge overlooks the garden. Open daily.
Grand Kitchen - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of CNY 120 per person (approximately)

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 between bookings.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Wyndham Grand Shenzhen Hotel
Wyndham Grand Shenzhen
Wyndham Grand Shenzhen Hotel
Wyndham Grand Shenzhen Shenzhen
Wyndham Grand Shenzhen Hotel Shenzhen

Frequently asked questions

Overall score and ratings

8,8

Fabulous

8,9/10

Cleanliness

8,6/10

Staff & service

8,6/10

Amenities

8,7/10

Property conditions & facilities

10/10 Exceptional

Pre Valentine day celebration.
Nice room, comfortable bed. Downtown location next to shopping mall and subways.
Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Issue with cold water
Excellent overall, however we had an issue with cold water, there was no cold water from 6am to 12pm, it was unacceptable and sanitary was a big issue. Breakfast buffet needs a lot more desire. They need to provide wider selections.
Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

English was good here and great food and rooms. Great views and close to 2 malls and tons of food with western options too. Good place to stay.
Ferris, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very good hotel
Very close to subway Station n restaurants around
Siu Yin mary, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It is a nice hotel with friendly staff
Very good breakfast buffet. The cooks must be very good. I found many dishes were all very well prepared. The rooms are comfortable. Low points are: hotel’s Wifi was exceedingly poor. The regular telephone in the room is also very poor quality: very noisy with static noise that I can’t call housekeeping. By the way, subway construction is on going while we stayed, but no noise pollution. Only in and out of the hotel could be messy. Rooms are nice and comfortable.
Peichuen, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Thanks William for the free upgrade, will choose to stay here again.
kin woon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

great staff and customer relations executive Hassam was most helpful.
frederic, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Orbitz guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location, nice rooms, but the works next door were very loud, even at night time.
JK, 4-night business trip
Verified Expedia guest review