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1 room, 2 adults

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

4-star4 stars
32 West 29th Street, New York, NY, 10001, United States of America

4-star hotel with 2 bars/lounges, near Empire State Building
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The Jul 25, 2020
  • 1. The last at the front desk wasn't wearing a mask or gloves. We're in the middle of a…May 28, 2020

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

from ZAR 1,588
  • Water Tower Double Empire Double
  • Queen Mod Empire Queen
  • Manhattan King Empire King
  • Twin Room Bunk Bed

What’s around The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

Landmarks

  • In Midtown
  • Empire State Building - 8 min walk
  • Times Square - 14 min walk
  • Union Square Park - 16 min walk
  • New York University - 25 min walk

Getting around

  • LaGuardia Airport (LGA) - 23 min drive
  • John F. Kennedy Intl. Airport (JFK) - 31 min drive
  • Liberty Intl. Airport (EWR) - 27 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 9 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • New York W 32nd St. Station - 4 min walk
  • New York 23rd St. Station - 7 min walk
  • New York Penn Station - 10 min walk
  • 28 St. Station (Broadway) - 2 min walk
  • 28 St. Station (7th Av.) - 5 min walk
  • 34 St. Station (Herald Square) - 6 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3:00 PM-11 PM
  • Check-out time is 11 AM
  • Express check-in/out
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

  • Discounted offsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Free use of nearby fitness center
Working away
  • 24-hour business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • ATM/banking
  • Rooftop terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • French
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Mesa de Paul - Onsite restaurant. Guests can enjoy drinks at the bar.

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection’s small print

Also known as

  • Paul Hotel New York
  • Paul Hotel NYC-Chelsea New York
  • Paul NYC-Chelsea New York
  • Paul Hotel
  • Paul Hotel NYC-Chelsea
  • Paul NYC-Chelsea
  • The Paul Hotel NYC-Chelsea, Ascend Hotel Collection Hotel
  • The Paul Hotel NYC-Chelsea, Ascend Hotel Collection New York
  • The Paul Hotel NYC Chelsea an Ascend Hotel Collection Member
  • The Paul an Ascend Hotel Collection Member

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 150.00 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge of USD 150.00 (subject to availability)

Self parking costs USD 45.00 per day

Buffet breakfast is offered for an extra charge of USD 12.95 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 22.00 per person (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

  • Does The Paul Hotel NYC-Chelsea, Ascend Hotel Collection offer free cancellation for a full refund?
    Yes, The Paul Hotel NYC-Chelsea, Ascend Hotel Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
    Yes. Self parking costs USD 45.00 per day.
  • Are pets allowed at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
    You can check in from 3:00 PM to 11 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 150.00 (subject to availability).
  • Are there restaurants at or near The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
    Yes, there's an onsite restaurant. Nearby restaurants include The Breslin (1-min walk), The Harold (4-min walk), and ilili (4-min walk).
  • Is airport shuttle service offered by The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
    Yes, an airport shuttle is available. The charge is USD 22.00 per person one way.
  • What is there to do near The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
    Recommended spots to visit include Empire State Building (8-min walk) and Times Square (14-min walk), along with Union Square Park (0.8 mi) and New York University (1.3 mi).

Recent reviews

Good 7,8 From 711 reviews

Good 6,0
On hotel.com they state that the hotel has a pool, gym, and mini bar inside room. that is a lie. The room was very small, the light bulb in the bathroom wasn’t working, also the bathroom mirror had a big crack.
Elizabeth, us1 night trip with friends
Good 6,0
The room was for just sleeping so I choose the bunk beds. The issue I had with the room is that they divided a room and there was no sound control. I could hear the room attached to mine. They could hear me. Every little thing. Then the only other issue I had was that they called me to “remind” me that the room was a non smoking room and that the “manager “ did inspections of the rooms. When I informed the front desk clerk (male, didn’t get his name) that no one smoked in the room he response was very sarcastic to whomever he was speaking with on his end. These rooms have smoke detectors. If there was smoke. Guess what. It would detect. Other than that I enjoyed my time. I hope this can be a learning lesson on how not to assume and make your guest feel targeted for no reason.
us4 night trip
Very good 8,0
Comfortable and modern stay.
The room was very comfortable, modern, and clean. My only complaint is that there was not a gym, and when I realized I had forgotted a comb in my packing, I asked the front desk and they didnt have anything like that available. I also needed to mail off a letter, and they were out of stamps so they said they could not mail it for me.
Tyler, us3 night business trip
Good 6,0
Convenient, Clean bit Tired
Convenient location and clean, but very noisy and the most stupidly designed bathroom I’ve ever seen - the floor was flooded every time we showered The bar / restaurant was also closed.
Debbie, au5 night trip
Exceptional 10,0
Friendly staff
Anand, us2 night business trip
Exceptional 10,0
This hotel is excellently located for all Manhattan sights and has a subway stop very close for any further trips. It's excellent value for money and rooms are well equipped with everything you need. Would definitely recommend and will use again.
Gareth, gb4 night trip
Exceptional 10,0
Great location; view of the Empire S.B.
us1 night family trip
Fair 4,0
Wouldn’t stay again
I paid for the Water tower room with a terrace and was checked into a different room. When I asked about it I was taken to that room and it turns out the terrace was covered by construction scaffolding. Construction is going on right across the street and there is no views as the write up says. I could’ve stayed somewhere else for the price and that would’ve had what I was hoping for.
us1 night trip
Very good 8,0
The Paul was mostly great! It is clean and very cute. Our room was tiny but it’s NY and a place to sleep is all we needed. We had a room with bunkbeds which was pretty fun but is not for everyone. There was one small pillow and one thin blanket per bed but we requested extras and the friendly staff happily obliged. My biggest complaint is the paper thin walls. Still, we ran a fan for white noise and it was mostly fine. We would have loved a LOT more light by the bathroom mirror, as well.
Tanya, us3 night trip with friends
Exceptional 10,0
The room was very small but otherwise was very nice! Staff were excellent!
Heather, us1 night trip with friends

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

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