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Rydges Mackay Suites

4.0 star property
Mackay hotel with indoor pool and restaurant

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Photo gallery for Rydges Mackay Suites

City view
Fridge, coffee/tea maker, electric kettle
Reception
Bar (on property)
Minibar, in-room safe, desk, blackout curtains
In the heart of Mackay's shopping district, Rydges Mackay Suites offers a blend of style and convenience. Enjoy local and international cuisine at Moss on Wood restaurant, work out in the gym, or unwind with a swim in the indoor pool. With free WiFi and helpful staff available 24/7.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Connecting rooms available
  • 24/7 front desk
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • 24-hour business center
  • Business center
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Computer station

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Connecting/adjoining rooms available
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is R2 172
R2 390 total
includes taxes & fees
28 Mar - 29 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Spa Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Spa Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
TV
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
TV
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bedroom Twin Suite

Minibar, in-room safe, desk, blackout curtains

One Bedroom Twin Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
TV
  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for One Bedroom Suite

Minibar, in-room safe, desk, blackout curtains

One Bedroom Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
TV
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Two Bedroom Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Two Bedroom Suite

Highlights

Balcony
Air conditioning
Heating
Connecting rooms available
Kitchenette
Refrigerator
Dishwasher
TV
  • 87 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Studio King

Minibar, in-room safe, desk, blackout curtains

Studio King

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Spa Suite

Free toiletries, hair dryer, towels

Deluxe Spa Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

One Bedroom Twin Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

One Bedroom Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Deluxe Two Bedroom Suite

Free toiletries, hair dryer, towels

Deluxe Two Bedroom Suite

  • Sleeps 4
  • 1 Twin Sofa Bed and 2 King Beds

Studio King

  • Sleeps 2
  • 1 King Bed

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9.2 out of 10, Wonderful, 386 reviews
The price is R1 975
R2 172 total
includes taxes & fees
28 Mar - 29 Mar
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About the area

Map
9 Gregory Street, Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 7 min walk - 0.6 km
  • Bluewater Lagoon - 10 min walk - 0.9 km
  • Caneland Central - 11 min walk - 0.9 km
  • Harrup Park - 2 min drive - 2.2 km
  • Mackay Base Hospital - 5 min drive - 3.7 km

Getting around

  • Mackay, QLD (MKY) - 11 min drive
  • Mackay Station - 6 min drive
  • Mapalo Station - 16 min drive
  • Aminungo Station - 19 min drive

Restaurants

  • ‪The Grazing Goat Cafe - ‬3 min walk
  • ‪The Rabbit Hole - ‬1 min walk
  • ‪Palace Hotel - ‬5 min walk
  • ‪Noodle Paradise Mackay - ‬4 min walk
  • ‪Zambrero - ‬1 min walk

About this property

Rydges Mackay Suites

When visiting Mackay, Rydges Mackay Suites is a great choice to consider. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Moss on Wood, which serves local and international cuisine and is open for breakfast, lunch, and dinner. A fitness center and a bar/lounge are other highlights. Fellow travelers say good things about the room service.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 90 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 5:30 AM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out

Special check-in instructions

    • The property charges 1.50 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Dining

Moss on Wood - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Moss on Wood Bar - Onsite bar. Guests can enjoy drinks at the bar. Open select days.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: AUD 100.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15 to 30 per person
  • Credit card charges are subject to an extra charge of 1.50 percent

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Grande Mackay Suites
Grande Suites Mackay
Mackay Grande
Rydges Mackay Suites Hotel
Mackay Grande Suites Hotel
Mackay Suites
Mackay Grande Hotel Mackay
Rydges Suites Hotel
Rydges Suites
Rydges Mackay Suites Hotel
Rydges Mackay Suites Mackay
Rydges Mackay Suites Hotel Mackay

Frequently asked questions

Does Rydges Mackay Suites offer free cancellation for a full refund?

Yes, Rydges Mackay Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Rydges Mackay Suites?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Rydges Mackay Suites?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Rydges Mackay Suites?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Rydges Mackay Suites?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at Rydges Mackay Suites and nearby?

Rydges Mackay Suites has an indoor pool and a fitness center.

Are there restaurants at or near Rydges Mackay Suites?

Yes, Moss on Wood offers local and international cuisine.

What's the area around Rydges Mackay Suites like?

Rydges Mackay Suites is in the heart of Mackay, a short 7-minute walk from Mackay Enertainment and Convention Centre and 10 minutes' walk from Bluewater Lagoon.

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Rydges Mackay Suites Reviews

Reviews

8,6

Excellent

8,6/10

Cleanliness

8,4/10

Staff & service

8,2/10

Amenities

8,2/10

Property conditions & facilities

8,0/10

Eco-friendliness

Reviews

10/10 Exceptional

Quiet area with easy access to dining options
Mark, 1-night trip

10/10 Exceptional

Great location staff were fantastic definitely stay again
Annemaree, 1-night trip

10/10 Exceptional

Great location
Julian, 6-night trip

10/10 Exceptional

Very comfortable stay.
Cassi, 1-night trip

8/10 Very good

Great location, close to an assortment of restaurants and bars
David, 3-night trip

10/10 Exceptional

Great room
Great location close to pubs and clubs. Excellent room. Great breakfast too! Will Donnelly stay there again next time I'm in Mackay
Barton, 1-night trip

10/10 Exceptional

Great spot, great helpful staff, would definitely stay again
Sean, 1-night trip

8/10 Very good

Great location, friendly staff. Stay here often for business, well appointed rooms - highly recommend.
Glen, 3-night trip

6/10 Good

Ok but a few issues
The room, bed, bathroom, parking were all ok however the aircon vent was filthy and looked like covered in mould. The old $100 deposit to be repaid in 5+ days is rediculous - should be refunded much more quickly.
Peter, 1-night trip

10/10 Exceptional

Booked early and got a good rate
Frances, 1-night trip

6/10 Good

The location of the property was excellent, very close to a range of restaurants. Room was clean and comfortable.
Stacey, 1-night trip

10/10 Exceptional

Rydges was great Breakfast meal at Moss on wood wasn’t nice. Staff were very unhelpful and meal order took over 1 hour. Walked out as we where over waiting.
Aaron, 1-night trip

10/10 Exceptional

Clean and close to everything
Sarah Michelle, 1-night trip

10/10 Exceptional

Great Service and Ammenities
Great Hotel, good central location with great selection of cafes and bars below… Staff are always great and greet with a smile Highly recommend One Bedroom Apartments - well appointed and comfortable
Glen, 1-night trip

6/10 Good

We were upgraded to a room with a disability shower which was not what I consider an upgrade to be.
Jodie, 1-night trip

6/10 Good

Very small room Bathroom badly needed update with mildew in tile grout. Overpriced for the standard of accommodation
Bette, 1-night trip

8/10 Very good

Clean Affordable No noise
Debbie, 1-night trip

8/10 Very good

Stay in one bedroom suite regularly when in town for business. Good size room, plenty of space to areas out. Kitchenette is good, washer / dryer in room handy. Good food options downstairs Highly recommend
Glen, 1-night trip

8/10 Very good

Rooms are not sound proof and very noisy from outside noise. Wasn’t hot weather but the air conditioning system was not getting cold enough
Alison, 2-night trip

10/10 Exceptional

Central mackay
Brendan, 1-night trip

10/10 Exceptional

Excellent
brooke, 1-night trip

6/10 Good

Only a few off the staff smiled, the rest were very un-inviting. Would not go back in a hurry
Scott, 3-night trip

10/10 Exceptional

First room was above a night club and noisy, the windows did not shut properly and the wind made loud whistling noises but the friendly and helpful staff moved us to another room on the other side of the building and it was fantastic.
Adrian, 1-night trip

4/10 Fair

The first night my son and I were woken up at least ten times. We gave up trying to sleep at 4am. People were just having fun but the coming and going all night was really frustrating. The second night we were kindly moved to a room away from the lifts. By 4am we were up again. The rooms had everything we needed and staff were lovely, but I certainly wouldn't recommend staying there on a weekend if sleep is something you need.
Amanda, 2-night trip

8/10 Very good

Walking distance to MECC
Megan, 1-night trip