See all properties

City Bay Palace Hotel

3.0 star property
Hotel with restaurant, near Halong Bay Marina

Choose dates to view prices

Photo gallery for City Bay Palace Hotel

View from room
View from property
Aerial view
View from room
Lobby sitting area
Overlooking the stunning views of Halong Bay, City Bay Palace Hotel offers a tranquil retreat with breakfast and an on-site restaurant. With free in-room WiFi, unwind at the terrace or pamper yourself at the hair salon. Previous guests praise this hotel for its convenient location.

Reviews

8,4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Free parking
  • Airport transfer
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Room service
  • Room service
  • Business center
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • ATM/banking services

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
The current price is R471
R523 total
includes taxes & fees
25 Feb - 26 Feb

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Double Room

Minibar, in-room safe, desk, blackout curtains

Executive Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Coffee/tea maker
Free bottled water
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room, Non Smoking, City View

Minibar, in-room safe, desk, blackout curtains

Superior Double or Twin Room, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Coffee/tea maker
Free bottled water
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Coffee/tea maker
Free bottled water
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Coffee/tea maker
Free bottled water
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Double or Twin Room, City View

Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Coffee/tea maker
Free bottled water
  • 29 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Non Smoking, Ocean View

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, Non Smoking, Ocean View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Private bathroom
Coffee/tea maker
Free bottled water
  • 24 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Best Western Premier Sapphire Halong

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, (68)
The price is R885
R1 004 total
includes taxes & fees
03 Mar - 04 Mar
Best Western Premier Sapphire Halong
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
156 Le Thanh Tong Str Bach Dang Ha Long, Quang Ninh, Ha Long, Quang Ninh Province, 00000

What's nearby

  • Halong Bay Marina - 5 min walk
  • Quang Ninh Museum - 3 min drive
  • Dragon Park - 7 min drive
  • Ha Long International Cruise Port - 7 min drive
  • Bai Chay Beach - 13 min drive

Getting around

  • Van Don Intl. Airport (VDO) - 53 min drive
  • Haiphong (HPH-Cat Bi) - 54 min drive
  • Noi Bai Intl. Airport (HAN) - 151 min drive
  • Cai Lan Station - 13 min drive
  • Ga Ha Long Station - 15 min drive
  • Cang Cai Lan Station - 17 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Highlands Coffee - ‬4 min walk
  • ‪GoGi House - Vincom Center Hạ Long - ‬3 min walk
  • ‪Rooftop Cafe & Bar - ‬5 min walk
  • ‪Bánh Cuốn Gốc Bàng - ‬4 min walk
  • ‪Pizza Hut - ‬5 min walk

About this property

City Bay Palace Hotel

City Bay Palace Hotel offers a fantastic location, putting you just a 5-minute walk from Halong Bay Marina. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli and a terrace.

Languages

Chinese (Mandarin), English, Vietnamese

At a glance

DONE

Hotel size

    • 58 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: 10 PM
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • There is no front desk at this property
    • At check-in, guests must provide a negative PCR COVID-19 test result
    • Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle (available on request)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Kayaking nearby

Working away

  • Business center
  • Meeting room

Services

  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 1700000 per vehicle (one way)

Children & extra beds

  • Rollaway beds are available for VND 210000.0 per night

Policies

This property accepts credit cards.
Cashless transactions are available.

Also known as

City Bay Palace
City Bay Palace Halong
City Bay Palace Hotel
City Bay Palace Hotel Halong
City Bay Palace Hotel Ha Long
City Bay Palace Ha Long
City Bay Palace
Hotel City Bay Palace Hotel Ha Long
Ha Long City Bay Palace Hotel Hotel
Hotel City Bay Palace Hotel
City Bay Palace Hotel Hotel
City Bay Palace Hotel Ha Long
City Bay Palace Hotel Hotel Ha Long

Frequently asked questions

Does City Bay Palace Hotel offer free cancellation for a full refund?

Yes, City Bay Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at City Bay Palace Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at City Bay Palace Hotel?

Yes, there's free self parking.

Is airport shuttle service offered by City Bay Palace Hotel?

Yes, an airport shuttle is available. The charge is VND 1700000 per vehicle one way.

What are the check-in and check-out times at City Bay Palace Hotel?

Check-in start time: 2 PM; Check-in end time: 10 PM. Check-out time is noon. Express check-in is available.

What is there to do at City Bay Palace Hotel and nearby?

Have fun with nearby activities like boat tours and kayaking. City Bay Palace Hotel also has a fitness center.

Are there restaurants at or near City Bay Palace Hotel?

Yes, there's an onsite restaurant that offers Asian cuisine.

What's the area around City Bay Palace Hotel like?

City Bay Palace Hotel is in Hon Gai, a short 5-minute walk from Halong Bay Marina and 5 minutes' walk from Nha Tho Hon Gai Temple.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

City Bay Palace Hotel Reviews

Reviews

8,4

Very good

8,8/10

Cleanliness

8,4/10

Staff & service

9,6/10

Amenities

8,4/10

Property conditions & facilities

8,4/10

Eco-friendliness

Reviews

10/10 Exceptional

Staff so nice the rooms are clean
Tram, 2-night trip

10/10 Exceptional

Very nice hotel just old but very clean and good service
Richard, 1-night trip

2/10 Poor

Noise all day and all night long
Noisiest hotel I have stayed in ever.Outdoor market nearby sets up at 4.45 every morning, people shouting, cars snd bikes constantly hooting horns.The 3rd night the market set up was 3am.The single glazed windows that have broken locks and do not close properly do help help the noise. Forget about the "Free Breakfast" fruit juice, limited fruit and eggs fried untill inedible with bread and butter served in a bleak cold restaurant. The noise is allday long.
Shaun William, 3-night trip

10/10 Exceptional

すぐ横にハロン市場があり、イカのすり身の天ぷらチャームックが美味しかったです。
shiruji43, 1-night trip

8/10 Very good

Vaithianathan, 2-night trip

10/10 Exceptional

Ann Ha Van, 1-night trip

10/10 Exceptional

SARBOJIT, 2-night trip

8/10 Very good

TOMOO, 1-night trip

8/10 Very good

SuJin, 2-night trip

10/10 Exceptional

love the hotel! they spoke great english. the room was so clean. the area was so convenient! would recommend two bed rooms if you want a larger room! We loved it!! would definitely recommend
Dayna, 3-night trip

8/10 Very good

Sạch sẽ, tiện nghi và nhân viên rất thân thiện. Rất trung tâm Thành phố, ngay phía trước của chợ Hạ long, rất tiện di chuyển. Giá cả cực kỳ ổn. Nếu quay lại Hạ Long chắc chắn sẽ quay lại ks này.
Giang, 1-night trip

8/10 Very good

Nice and friendly hotel
Friendly staff and a quiet place away from the vibrant city. Shuttle bus to the city centre.
Palle, 2-night trip

10/10 Exceptional

Best hotel I stayed at during my Vietnam trip. My room is on the 9th floor and I have the best view of Ha Long Bay. The staff is extremely polite. The hotel is also close to Poem Mountain (Nui Bai Tho) and Ha Long Market. There’s a Circle K opened 24h right across from the hotel too.
2-night trip

8/10 Very good

Nice, spacious, good breakfast hotel. It's in front of a local market and shopping mall where you can buy foods. I like to stay in this hotel.
3-night trip

6/10 Good

Jonathan, 1-night trip

10/10 Exceptional

over all very recommended
my stay is very comfortable location is very close to shopping and food store
FREDDIE, 1-night trip

10/10 Exceptional

Nice hotel with great view of Ha Long Bay
My wife and I stayed in this hotel the night before our Ha Long Bay cruise and were pleasantly surprised by the nice view we had of the edge of Ha Long Bay. We were glad we chose this hotel. On our cruise we had, of course, great pictures of beautiful Ha Long Bay, but this hotel had the best pictures on land of Ha Long Bay. One group of mountains is very close to the area where this hotel is located in. Picture 45 of 136 here on Hotels.com shows a view from the 14th (top) floor terrace of City Bay Palace (next to their very small gym). The room was nice and clean, and we enjoyed their breakfast buffet. There is a nice park (5 to 10 minute walk) next to the sea that is worth checking out for some good pictures also. This location is about 10 km away from Tuan Chau Island where many of the cruises leave from, so we had to pay for a taxi ride to take us there the day of our cruise (250k vd). I decided I wanted to see Ha Long Bay for longer than just a day or 1 night, so we came from Hanoi a day early and felt glad we did.
George, 1-night trip

8/10 Very good

SHEE LAI, 2-night trip

6/10 Good

가격대비 쾌적하고 좋았습니다.
NAMHO, 4-night trip

10/10 Exceptional

Overall the hotel is in good condition & it is very near to Mount Poem. The staff are very nice & friendly. They help me to book a van for my journey to Hanoi with a reasonable price and it does save my time & money.
PIRESKANG, 1-night trip

8/10 Very good

Klaxons
Environnement Très bruyant ++++++
ELISABETH, 1-night trip

8/10 Very good

Overall experience I would like to commend Mr Anh, Hotel Supervisor,
5-night trip

8/10 Very good

Thanh, 1-night trip

6/10 Good

Helt ok, men ikke verdt pengene.
Ganske mye støy fra trafikken ute, kunne ikke ha vindu åpent. Rommet var ganske lite. Greit utvalg til frokost. Sentral beliggelse rett ved det store markedet. Ikke så fornøyd med at nøkkelkortene sluttet å virke lenge før utsjekk. De ringte fra resepsjonen i 11.15 tiden for å høre om jeg skulle sjekke ut, aldri opplevd noe slikt før, syns det var ufint.
Katrin, 2-night trip

8/10 Very good

Fint hotell I en hel ny stad.Det byggs overallt.
Hotellet var helt ok. Enda naktdelen var att det lag ganska langt fran hamnen. Mycket billigt och det ingick frukost.Taxi fran hamnen till stan 10-15 dollar.
Cecilia, 1-night trip