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Casa Indigo Hotel

3.0 star property
Hotel with restaurant, near San Cristóbal de las Casas Cathedral

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Photo gallery for Casa Indigo Hotel

Restaurant
In-room safe, desk, free WiFi, bed sheets
BBQ/picnic Area
Restaurant
Front of property
In the heart of De La Merced, Casa Indigo Hotel offers a warm and intimate atmosphere with a library and restaurant. Relax in your room with free WiFi or seek assistance from the 24-hour front desk.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Non-smoking
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Main amenities (9)

  • Daily housekeeping
  • Restaurant
  • Airport shuttle
  • 24-hour front desk
  • Library
  • Front-desk safe
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (5)

  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Hair dryer
The current price is R656
R774 total
includes taxes & fees
21 Mar - 22 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

Highlights

Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Designer toiletries
Free bottled water
Cable channels
In-room safe
  • 15 sq m
  • Park view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Quadruple Room

In-room safe, desk, free WiFi, bed sheets

Quadruple Room

Highlights

Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Designer toiletries
Free bottled water
Cable channels
Wardrobe or closet
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

In-room safe, desk, free WiFi, bed sheets

Double Room

Highlights

Free cribs/infant beds
LED TV
Hair dryer
Private bathroom
Designer toiletries
Free bottled water
Cable channels
Wardrobe or closet
  • 15 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Matamoros #8 La Merced, San Cristóbal de las Casas, CHIS, 29240

What's nearby

  • Plaza 31 de Marzo - 4 min walk - 0.4 km
  • Mesoamerican Museum of Jade - 6 min walk - 0.5 km
  • San Cristóbal de las Casas Cathedral - 6 min walk - 0.5 km
  • Santo Domingo Handicraft Market - 7 min walk - 0.6 km
  • Ex-Convent of Santo Domingo - 11 min walk - 1.0 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Carl’s Jr. - ‬4 min walk
  • ‪Tamales Regionales - ‬3 min walk
  • ‪Café la Selva - ‬3 min walk
  • ‪Las Carmelitas - ‬4 min walk
  • ‪Pollo Puig - ‬1 min walk

About this property

Casa Indigo Hotel

Casa Indigo Hotel offers a great location, putting you within just a 10-minute walk of San Cristóbal de las Casas Cathedral.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 19 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 9:00 PM
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property
    • No alcohol allowed on site
    • No stag or hen parties

Property amenities

Food and drink

  • Restaurant

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Library

Accessibility

  • Handrails in stairways

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Casa Indigo Hotel San Cristobal de las Casas
Casa Indigo Hotel
Hotel Casa Indigo San Cristobal De Las Casas, Mexico - Chiapas
Casa Indigo San Cristobal de las Casas
Casa Ingo Cristobal las Casas
Casa Indigo Hotel Hotel
Casa Indigo Hotel San Cristóbal de las Casas
Casa Indigo Hotel Hotel San Cristóbal de las Casas

Frequently asked questions

Does Casa Indigo Hotel offer free cancellation for a full refund?

Yes, Casa Indigo Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa Indigo Hotel?

Sorry, pets and service animals aren't allowed.

Is airport shuttle service offered by Casa Indigo Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Casa Indigo Hotel?

Check-in start time: 3 PM; Check-in end time: 9:00 PM. Check-out time is noon. Contactless check-out is available.

Are there restaurants at or near Casa Indigo Hotel?

Yes, there's an onsite restaurant.

What's the area around Casa Indigo Hotel like?

Casa Indigo Hotel is in De La Merced, a short 6-minute walk from San Cristóbal de las Casas Cathedral and 4 minutes' walk from Plaza 31 de Marzo.

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Casa Indigo Hotel Reviews

Reviews

8,4

Very good

8,6/10

Cleanliness

9,0/10

Staff & service

8,0/10

Amenities

8,4/10

Property conditions & facilities

7,6/10

Eco-friendliness

Reviews

10/10 Exceptional

Muy bien
Todo muy bien, muy amables en general
Jesus Carlos, 7-night trip

8/10 Very good

Moyra, 2-night trip

4/10 Fair

No vuelvo a llegar al pozo del colchón
Los colchones pésimo, mejor dormir en el suelo, se les contento si los cambiaban, teniendo habitaciones vacías y no lo hicieron, no cambias las toallas, siempre las misma en los 7 días que estuvimos y te dejan cafetera pero nunca te ponen café, solo el primer día y un día nos dejaron sin rollo sanitario
José Luis, 6-night trip

8/10 Very good

La cercania con el centro historico...
MOISES, 4-night trip

6/10 Good

It is a beautiful property and the concept is very nice, the only downfalls are the beds (hard as a rock) and shower needs to be deep-cleaned or be remodel. Breakfast, excellent, good staff service.
Edna, 8-night trip

6/10 Good

habitaciones con mucho olor a humedad y moho
Noe, 1-night trip

6/10 Good

Caro para lo que ofrece.
Hotel sin estacionamiento, camas duras, no había caliente en la mañana para ducharse, red de internet muy mala.
Edgar Alejandro, 1-night trip

8/10 Very good

Parking is not on the premises
Parking is not part of the hotel, but a block away. Very inconvenient, specially if it's raining and you a lot of bags
SALOMON, 1-night trip

8/10 Very good

The location was ideal for walking to town and seeing sights. We lost a phone while there, and staff were helpful to us to look for it. However we looked under furniture where a very thick layer of dust covered the floors, never been swept under the beds or dressers. Don’t stay in Room 75 until they correct the shower plumbing as the odor is extremely offensive. Breakfasts were very good, juice and fruit and bread are self serve, eggs are served if you ask for it. Generally we enjoyed our stay and would recommend this hotel.
3-night trip

10/10 Exceptional

Excelente ubicación a 3 cuadras de los corredores turísticos, personal muy amable, muy bonito concepto. Volvería a hospedarme ahí
6-night trip

8/10 Very good

Me gusto el estilo y ubicación, sin embargo creo que por ser estilo rustico no quiera decir que no se cuiden los detalles, ejemplo sellado de puertas y ventanas, acabados en las habitaciones.
LUIS, 2-night trip

8/10 Very good

Muy buena ubicación y buena atención el estacionamiento a la vuelta del lugar recomendable
Hector, 2-night trip

10/10 Exceptional

Céntrico y tranquila la zona muchos comercios excelentes ubicaci
4-night trip

10/10 Exceptional

Ivana Jennifer, 3-night trip

8/10 Very good

Neftali, 4-night trip

10/10 Exceptional

HOTEL CENTRICO
EXCELENTE HOTEL, MUY CÉNTRICO, DESAYUNO COMPLETO!!!
RAFAEL ALFONSO, 2-night trip

10/10 Exceptional

El trato del personal fue muy amable y las habitaciones sencillas pero muy cómodas.
2-night trip

10/10 Exceptional

Mas que excelente, el trato de Carlos en recepción es lindísima persona, todos muy atentos el hotel lindo, lo he recomendado a mis amistades que próximamente van a san cristobal
MARIA GUADALUPE, 4-night trip

10/10 Exceptional

Tiene estilo.
Me encanto, tiene un estilo único. Solo habría que mejorar un poco la ventilación.
Esmeralda, 1-night trip

10/10 Exceptional

1-night trip

6/10 Good

ubicacion muy buena habitaciones sin ventilacion y ruidosas
Victoria, 4-night trip

8/10 Very good

Sfeervol hotel, nette kamers. Helaas spreekt het personeel geen engels
2-night trip

2/10 Poor

Tiene diseño antiguo pero está lleno de humedad y es muy caro para los servicios que ofrece. Además si contrata por Expedia no facturan
1-night trip

8/10 Very good

Personal super amable! :)
Hotel pequeño pero super lindo, cómodo; el personal super amable!!!... Ahí contraté todos los tours, y pasan por ti al hotel, no sé si por la ubicación del hotel, pero, mi familia y yo eramos los primeros en subir a la camioneta que pasaba por nosotros, así que teníamos la ventaja de escoger los lugares. Está a 4 cuadras del centro de San Cristobal, distancia super accesible para ir caminando, viendo tienditas, ir al oxxo, a un bar y regresar de la misma manera. El desayuno es sencillo, pero rico.
5-night trip

10/10 Exceptional

Me encanto su concepto rústico pero al mismo tiempo moderno, muy linda habitación cómoda Si servicio excelente.
2-night trip