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First Group The Palace All-Suite

Photo gallery for First Group The Palace All-Suite

Beach/ocean view
Private beach nearby, beach towels, fishing
Private beach nearby, beach towels, fishing
Private beach nearby, beach towels, fishing
Outdoor pool, pool umbrellas, sun loungers

Overview of First Group The Palace All-Suite

First Group The Palace All-Suite

3.0 star property
Beach hotel in Durban Beachfront with spa and outdoor pool

8,0/10 Very good

104 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • 24/7 front desk
The price is R1 607
Price available on 2022/12/02
Map
211 Marine Parade, Durban, KwaZulu-Natal, 4001

Room options

About this area

What's nearby

  • In Durban Beachfront
  • UShaka Marine World - 9 min drive
  • Durban Beach - 3 min drive

Getting around

  • King Shaka Intl. Airport (DUR) - 24 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Casino shuttle (surcharge)

Restaurants

  • Wimpy - 3 min walk
  • Joe Cool's - 3 min walk
  • California Dreaming - 3 min walk
  • Grill Jichana - 8 min walk
  • Daruma - 8 min walk

About this property

First Group The Palace All-Suite

First Group The Palace All-Suite offers a private beach and puts you near activities like scuba diving, snorkeling, and surfing/body boarding. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. This Art Deco hotel also features a rooftop terrace, a spa tub, and a sauna. Fellow travelers say good things about the helpful staff and nearby shopping.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 76 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 16
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (ZAR 55 per night)
  • Free offsite parking within 1 mi

Transfers

  • Airport shuttle from 6 AM to 6 PM*

Offsite

  • Area shuttle*
  • Shopping center shuttle*
  • Casino shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Fishing
  • Private beach nearby
  • Golfing nearby
  • Sailing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (1163 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Free bicycle rentals
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Library
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • English

Room amenities

Be entertained

  • DVD player
  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Cookware, dishes, and utensils
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

La Vita Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of ZAR 350 per vehicle (roundtrip)
  • Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Self parking costs ZAR 55 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Palace Durban
Palace Hotel Durban
Palace Resort Durban
Palace All-Suites Hotel Durban
Palace All-Suites Durban
Palace All-Suite Hotel Durban
Palace All-Suite Hotel
Palace All-Suite Durban
Palace All-Suite
First Group Palace All-Suite Hotel Durban
First Group Palace All-Suite Hotel
First Group Palace All-Suite Durban
First Group Palace All-Suite
The Palace All Suites
The Palace All Suite
First Group The Suite Durban
First Group The Palace All-Suite Hotel
First Group The Palace All-Suite Durban
First Group The Palace All-Suite Hotel Durban

Frequently asked questions

Does First Group The Palace All-Suite offer free cancellation for a full refund?
Yes, First Group The Palace All-Suite does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at First Group The Palace All-Suite?
As of 01 December 2022, prices found for a 1-night stay for 2 adults at First Group The Palace All-Suite on 02 December 2022 start from R1 607, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at First Group The Palace All-Suite?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at First Group The Palace All-Suite?
Yes, there's an outdoor pool.
Are pets allowed at First Group The Palace All-Suite?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at First Group The Palace All-Suite?
Yes. Self parking costs ZAR 55 per night.
Is airport shuttle service offered by First Group The Palace All-Suite?
Yes, an airport shuttle is available from 6 AM to 6 PM on request. The charge is ZAR 350 per vehicle roundtrip.
What are the check-in and check-out times at First Group The Palace All-Suite?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 10 AM.
Is there an onsite casino at First Group The Palace All-Suite?
No, this hotel doesn't have a casino, but Suncoast Casino and Entertainment World (3-min drive) is nearby.
What is there to do at First Group The Palace All-Suite and nearby?
Have fun with onsite activities like fishing and cycling. Indulge in a treatment at the spa and soothe your senses in the spa tub. First Group The Palace All-Suite also has an outdoor pool and a sauna, as well as a steam room and a picnic area.
Are there restaurants at or near First Group The Palace All-Suite?
Yes, there's an onsite restaurant. Nearby restaurants include Joe Cool's (3-min walk), California Dreaming (3-min walk), and Grill Jichana (8-min walk).
Does First Group The Palace All-Suite have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around First Group The Palace All-Suite like?
First Group The Palace All-Suite is located near Golden Mile in Durban Beachfront, a short 13-minute walk from Durban International Convention Centre and 3 minutes' walk from Durban Funworld.

Overall score and ratings

8,0

Very good

8,1/10

Cleanliness

8,2/10

Staff & service

6,9/10

Amenities

7,8/10

Property conditions & facilities

7,8/10

Eco-friendliness

10/10 Exceptional

KERRI, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Kubashnie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Theo, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was very friendly and my apartment was very clean. The staff is very professional
Edson, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Although the facilities and the room are great, it is the staff that made our stay. Nothing was ever too much and always eager to assist. Friendly and knowledgeable, have already recommended to my daughter who is visiting Durban in a month’s time.
Gary, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Great place with great views
The hotel is nice and clean but the rooms are a little small. TV was intermittent.
Alpheus, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

The images online are deceiving. This property is deteriorating. Very very old and outdated. Not worth it considering that one can stay at a better hotel in a different area at about the same price!
Marina, 2-night family trip
Verified Expedia guest review

4/10 Fair

Not worth the price
Hygiene standards were pathetic. The rooms had a damp smell.
1-night trip
Verified Hotels.com guest review

6/10 Good

Mahomed Yusuf Hassim, 1-night trip
Verified Hotels.com guest review