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3.5-star Nuwara Eliya inn with restaurant
We stayed here 2 nights. 1.5 stars is more realistic. At $70usd per night it is…
Oct 20, 2018
Heavy rains meant that the main electric was off for 2 days. Generator not working for 2…
Nov 25, 2017
This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-out is available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
*See fees & policies for additional details or extra charges
Terrible night with loud music in the streets that lasted past midnight! On top of it, they charged more than what I booked via Hotels.com. Still have to resolve this issue after I return back to the US!
Philip, Romance trip, Apr 29, 2016
Verified Hotels.com guest review
Lovely guesthouse in a small town. Friendly staff.
Romance trip, Jan 1, 2016
Verified Hotels.com guest review
This accommodation flaunts itself online as being more modern as well as being larger. There is no correlation whatsoever between price and quality. The service was atrocious. It took 30 mins to serve a simple breakfast, when only one other family was in The dining room. The room was damp, with mould on The bedroom ceiling and bathroom walks and smelled awful.
Helen , Other trip, Jul 15, 2015
Verified Expedia guest review
Perfect place and service :)
Benas, 1 night trip with friends, Jan 9, 2022
Verified Hotels.com guest review
The staff of the hotel is nice, however the hotel is not clean and you can barely open the windows. The price of the hotel compared to its conditions is unfair.
g, 1 night trip, Jul 20, 2018
Verified Expedia guest review
It was storming at night, and water started leaking... My room was okay, but lobby seemed to be damaged> < Other than that, room was clean and comfortable!
1 night trip with friends, Nov 27, 2017
Verified Hotels.com guest review
We booked for 2 Nights But left immediately as the room was not acceptable at all (mold in bathroom, loose cables, stinky). We wouldnt recvommend staying there! You dont get what You are paying for!
Viktoria, 2 night trip, Aug 8, 2017
Verified Expedia guest review
We stayed at UC for 2 nights with our 15 month old son. The entrance, welcoming and staff all make a great impression, the hospitality and customer service promise a 5-star experience. Probably our biggest mistake was to go for the attic room, which doesn’t stand a comparison to the other rooms - it’s old, dated, the carpet on the floor seems rather dirty. What bothered us most though, was the number of loose, sharp or otherwise dangerous objects. I appreciate that hotel rooms aren’t child-proof, but this one was simply one big toddler trap. Our son badly hurt his head in the bathroom, later the fan collapsed over him, he also got a bad rash from the bed sheets (they smelled heavily with softener)… no need to go into further detail, I wouldn’t complain if the room cost half the price but at the given price I consider it quite a rip off. Our friends stayed in the area at the same time for 25% of our rate and had very similar conditions in the room. The plumbing in our bathroom seemed very old too, using the sink generated noises from the toiled. Admittedly, the bed was very comfortable though. It’s a 10 min walk to the main street and most bars/shops. The WiFi was OK, the breakfast was lovely and staff went out of their way to please the Guests, but for us this definitely isn’t going to be a nice memory and the bill leaves a very bad aftertaste.
Family trip, Mar 20, 2016
Verified Hotels.com guest review
God service.
Family trip, Feb 23, 2017
Verified Hotels.com guest review
Dhanushka, 1 night family trip, Jul 26, 2021
Verified Hotels.com guest review