Platinum Yucatan Princess Adults Only - All Inclusive

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At Platinum Yucatan Princess Adults Only - All Inclusive , you can spend time at the beach enjoying beach umbrellas, beach massages and volleyball, plus you'll only be within a 10-minute drive of El Camaleón Mayakoba Golf Course. 13 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Yucatan, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 2 swim-up bars, a nightclub and a beach bar. Fellow travellers love the pool and helpful staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 8 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 13 outdoor pools
  • Nightclub
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas

Feel at home (6)

  • Private bathroom
  • Separate bathtub and shower
  • Living room
  • Television
  • Garden
  • Terrace
The current price is R3 309
R4 060 total
includes taxes & fees
28 Sept - 29 Sept

Why we love this property

Beach bliss unleashed
Golden sands welcome guests at this all-inclusive resort. Beach volleyball, basketball, and a beach bar await, with nearby snorkelling and scuba opportunities.
Work and play paradise
Tackle business goals at the conference space or business centre, then melt stress away with spa treatments. Tennis courts and beach bars await after hours.
Dining for every craving
Experience culinary adventures at 6 restaurants serving international and Italian cuisine. This property features 8 bars and offers free buffet breakfast.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

A modern hotel room with a large bed, a sofa, a desk, and a TV.

Junior Suite, Pool Access ((Swimout) Deluxe)

9,2 out of 10
Wonderful
(78 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Junior Suite (deluxe)

A modern hotel room with a large bed, a sofa, and a nightstand with a lamp.

Junior Suite (deluxe)

8,2 out of 10
Very good
(115 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Deluxe Room, Swimout (Platinum)

A hotel room with a bed, a desk, a chair, a TV, and a view of a pool and palm trees.

Deluxe Room, Swimout (Platinum)

  • 54 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Deluxe Room (Platinum)

A modern hotel room with a large bed, a separate sitting area, a bathtub, and a glass shower enclosure.

Deluxe Room (Platinum)

8,4 out of 10
Very good
(20 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Suite, Round Bed (Honeymoon)

A modern hotel room with a large bed, a sofa, a desk with a fruit bowl, and a view of the outdoors.

Suite, Round Bed (Honeymoon)

8,0 out of 10
Very good
(2 reviews)
  • 82 sq m
  • Sleeps 2

View all photos for Suite, Round Bed, Swimout (Honeymoon)

A modern outdoor pool area with lounge chairs, a hot tub, and a purple chair.

Suite, Round Bed, Swimout (Honeymoon)

  • 82 sq m
  • Sleeps 2

View all photos for Junior Suite, Hot Tub (deluxe)

A modern hotel room with a large bed, a sofa, and a nightstand with a lamp.

Junior Suite, Hot Tub (deluxe)

8,4 out of 10
Very good
(11 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3

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About the area

Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 16 min walk - 1.4 km
  • Quinta Avenida - 17 min drive - 9.9 km
  • Playa del Carmen Main Beach - 18 min drive - 10.2 km
  • Maroma Beach - 21 min drive - 14.7 km
  • Xcaret Eco Theme Park - 30 min drive - 20.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive
  • Cozumel Intl. Airport (CZM) - 12.7 miles/20.5 km

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬9 min walk
  • ‪Yucatán Main Restaurant - ‬2 min walk
  • ‪La Locanda - ‬3 min drive
  • ‪Marley Coffee - ‬5 min drive

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

  • At Platinum Yucatan Princess Adults Only - All Inclusive , you can spend time at the beach enjoying beach umbrellas, beach massages and volleyball, plus you'll only be within a 10-minute drive of El Camaleón Mayakoba Golf Course. 13 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Yucatan, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious property include 2 swim-up bars, a nightclub and a beach bar. Fellow travellers love the pool and helpful staff.

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • Meals and beverages at companion properties

Activities and facilities/equipment

  • All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Land activities

    • Fitness facilities
    • Football
    • Tennis
    • Tennis lessons
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Dancing

Entertainment

    • On-site entertainment and activities
    • Access to on-site nightclubs

At a glance

Hotel size

    • 470 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property enforces quiet hours from 8:00 PM to 9:00 AM
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking includes off-street options

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 6 restaurants
  • 8 bars/lounges
  • 2 swim-up bars
  • Beach bar
  • Coffee/tea in a common area
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Archery
  • Evening entertainment
  • Shopping
  • Pool table
  • Table tennis
  • Cooking classes
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • 2 meeting rooms
  • Conference space (6426 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Romance packages

Facilities

  • 5 buildings/towers
  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • Golf driving range on site
  • 13 outdoor pools
  • Full-service spa
  • 4 outdoor pickleball courts
  • Nightclub
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Waste recycling policy
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 42-inch plasma TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Separate living room

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Uses some LED lighting

Special features

Spa

The onsite spa has 8 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Dining

Yucatan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Bruschetta - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Rodeo Grill - This theme restaurant specializes in Tex-Mex cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Aroma - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
Kotatsu - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Travelife. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 3.42 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
This property enforces a strict dress code in the restaurants.

Also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

Does Platinum Yucatan Princess Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Platinum Yucatan Princess Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, there are 13 outdoor pools.

Are pets allowed at Platinum Yucatan Princess Adults Only - All Inclusive ?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, there's free self parking.

What are the check-in and check-out times at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in is available.

Is there an onsite casino at Platinum Yucatan Princess Adults Only - All Inclusive ?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.

What is there to do at Platinum Yucatan Princess Adults Only - All Inclusive and nearby?

Have fun with onsite activities like archery and volleyball, and practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 13 outdoor swimming pools. Platinum Yucatan Princess Adults Only - All Inclusive also has 2 swim-up bars, a nightclub, and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, there are 6 onsite restaurants, featuring international cuisine.

Does Platinum Yucatan Princess Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Platinum Yucatan Princess Adults Only - All Inclusive like?

Platinum Yucatan Princess Adults Only - All Inclusive is a short 16-minute walk from Playa Xcalacoco and 19 minutes' walk from Chun-Zumbul (diving site). Travelers say this property is in a good location.

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Reviews

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

8,6

Excellent

8,8

Cleanliness

8,4

Amenities

8,8

Staff & service

8,4

Property conditions & facilities

Guest review summary

What guests liked

  • The food was great, with many guests praising the variety of restaurants and the quality of the cuisine. (445 reviews)
  • The pools were great, very clean, and offered a variety of activities and a relaxing atmosphere. (229 reviews)
  • The spa at this property was consistently praised for being amazing, outstanding, and incredibly relaxing with exceptional staff. (42 reviews)
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Popular mentions

Food
Service staff
Room
Beach
Restaurant
Buffets
Entertainment
Drinks
Room service
Adults

Reviews

Verified review

10/10 Exceptional

Great service and professional support. They are take the customer service to next level of excellence around the all the facilities and any time personal always there to help you.
Verified review

10/10 Exceptional

Very good breakfast, restaurant were good some better then others and the rooms were very clean.
Verified review

8/10 Very good

Very good food, Well-maintained pool, Full Secure.....
Verified review

10/10 Exceptional

This resort was so clean, quiet (off season) and great service. I will be booking this resort again.
Verified review

10/10 Exceptional

Staff was friendly, property was nice
Verified review

10/10 Exceptional

Amazing staff and beautiful property. Great food. Highly recommend!
Verified review

8/10 Very good

We had a great stay! Swim out room was fabulous! Staff was great!
Verified review

10/10 Exceptional

Very relaxing and amazing staff and a great option that you can go to the sister resorts for dinners or to just enjoy their facilities. Would stay here again
Verified review

10/10 Exceptional

We especially enjoyed the dining and the entertainment. Also, the staff were so friendly and made an effort to learn our names. Specifically, Benedicto in the Aroma restaurant as well as Roy the bellman.
Verified review

10/10 Exceptional

The resort was amazing. The buffet was really good. The activities were very inclusive so if you are shy don’t worry. I will definitely be coming again. Shoutout the boy Johny for making the activities fun and all the staff for making our stay a 10/10.
Verified review

10/10 Exceptional

Clean room, great staff, food delicious.
Verified review

10/10 Exceptional

Great staff and amenities. Only thing was the seaweed smell was terrible. Other than that I don’t have any complaints.
Verified review

10/10 Exceptional

Overall I would stay here again. Food was ok, access to the other property restaurants was a nice option. Staff was friendly, and very helpful. Loved all the wildlife we were able to see while there. Had a great time with all the different classes and activities they offer. Best of all no kids at this property!
Verified review

10/10 Exceptional

Was very nice, very clean, very good food which is rare for all inclusive
Verified review

8/10 Very good

Our room was great and the staff was wonderful.
Verified review

10/10 Exceptional

Property was a little older but still kept up quite nicely. The staff were very nice and helpful. The food was very good at all the restaurants! The seaweed/ its smell made the beach unusable unfortunately but the resort was doing what they could to clean the beach. The pools were great so even without the beach you could still have a very enjoyable and relaxing time
Verified review

10/10 Exceptional

Swim out room was excellent. Staff were fun and kind. Great place to stay.
Verified review

8/10 Very good

Staff was amazing, the rooms were OK but a bit outdated.
Verified review

8/10 Very good

Everything was good, the staff was friendly.
Verified review

10/10 Exceptional

My fiancée and I had an incredible 5-night stay. All staff were extremely kind and eager to help, the food and drinks were delicious, the room comfortable, and the amenities plenty. We hope to return many times.
Verified review

10/10 Exceptional

The room and all areas of the resort were very clean and staff was always working to ensure that
Verified review

10/10 Exceptional

Amazing staff! Good AC in room!
Verified review

8/10 Very good

The resort was beautiful. The staff were wonderful and very helpful. The bellman even remembered who we were after one time ( he took our luggage to room). This was our second time staying there.
Verified review

10/10 Exceptional

This resort exceeded expectations in all the right ways. The grounds and rooms were impeccably clean, and the staff created a warm, friendly atmosphere throughout the stay. Dining options were solid, with consistently good food. The standout feature was definitely the swim‑out rooms, beautifully designed and especially enjoyable when connected to the main pool. Highly recommended for anyone looking for a relaxing, comfortable getaway.
Verified review

10/10 Exceptional

The Staff are really great