Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

Photo gallery for Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

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On the beach, white sand, beach cabanas, sun loungers
7 outdoor pools, open 8:00 AM to 7:00 PM, cabanas (surcharge)
7 outdoor pools, open 8:00 AM to 7:00 PM, cabanas (surcharge)
7 outdoor pools, open 8:00 AM to 7:00 PM, cabanas (surcharge)

Overview of Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

VIP Access

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

4.5 star property
Beachfront resort in Playa del Carmen with spa and beach bar

8,8/10 Fabulous

39 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710
Main amenities
  • Daily housekeeping
  • On the beach
  • 10 restaurants and 7 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 7 outdoor pools
  • Nightclub
  • 2 outdoor tennis courts
  • Fitness center
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
Feel at home
  • Private bathroom
  • Separate sitting area
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Quinta Avenida - 8 min drive
  • Grand Coral Golf Riviera Maya - 8 min drive
  • Mamitas Beach - 17 min drive
  • Playa del Carmen Main Beach - 15 min drive
  • Tres Rios Ecopark - 15 min drive
  • Playa del Carmen Maritime Terminal - 21 min drive
  • Playacar Golf Club - 24 min drive
  • Maroma Beach - 21 min drive
  • Xplor Theme Park - 20 min drive
  • Xcaret Eco Theme Park - 24 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive
  • Cozumel Intl. Airport (CZM) - 12.5 miles/20.1 km

About this property

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

At Secrets Moxché Playa del Carmen - Adults Only - All Inclusive, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga, plus you'll be 3.1 mi (5 km) from Quinta Avenida. 7 outdoor pools provide plenty of fun, while guests in the mood for pampering can indulge in deep-tissue massages at the spa. Market Cafe, one of 10 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious resort include 2 swim-up bars, a nightclub, and a beach bar.

All-inclusive

All-inclusive room rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
On-site antigen/rapid COVID-19 testing is available for a USD 35 fee
This information is provided by our partners.

At a glance

Hotel size

  • 485 units
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 1 per room, up to 10 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls and off-leash area available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite garage

Other information

  • Designated smoking areas (fines apply)
  • Caters to adults only

Property amenities

Food and drink

  • 10 restaurants
  • 7 bars/lounges
  • 2 swim-up bars
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Lifeguard on site

What to do

  • On the beach
  • Tennis
  • Beach yoga
  • Beach volleyball
  • Evening entertainment
  • Winery release events
  • Pool table

Working away

  • 5 meeting rooms
  • Computer station
  • Conference center (11950 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Garden
  • Terrace
  • Fitness center
  • 18 holes of golf
  • 7 outdoor pools
  • Shopping mall on site
  • Full-service spa
  • Nightclub
  • 2 outdoor tennis courts
  • Massage/treatment rooms
  • Wine tasting room
  • Vegan dining options
  • Vegetarian dining options

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Tablet computer

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All-inclusive

All-inclusive room rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Spa

Pevonia has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Market Cafe - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Bamboo - This poolside theme restaurant specializes in Asian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bisou - Overlooking the pool and garden, this theme restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Dos Almas - This poolside theme restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Seasoul - This beachfront theme restaurant specializes in seafood and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 65 per night
  • Pets are allowed for an extra charge of USD 65 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site antigen/rapid COVID-19 testing is available for a USD 35 fee.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Secrets Moxché Playa del Carmen
Secrets Moxché Playa del Carmen Adults Only

Frequently asked questions

Overall score and ratings

8,8

Fabulous

9,8/10

Cleanliness

9,2/10

Staff & service

9,0/10

Amenities

9,5/10

Property conditions & facilities

9,6/10

Eco-friendliness

10/10 Exceptional

Michael, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Resort life
Beautiful resort, brand new adults only, everything was nice. My only complaint is they had alot of resturant options but the food was not all that tasty just bland if they work on that and some other entertainment . Over all a good time .
Corea, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Nice resort
Stay was fine overall. Nice selection of restaurants. Pools were great as well. However, check in was quite long, and included an extensive sales pitch at the end. Not an ideal time to offer deals to guests who are arriving after a long day of travel. Salesman was also being pushy about signing up for a tour of the property.
Balal, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angelica, 5-night trip
Verified Hotels.com guest review

8/10 Very good

This was a nice resort and it had a lot of restaurant options. The only complaint is that the service was very slow and there is no disconnect with the workers on our requests. Other than that, the experience was great.
cathy, 5-night romance trip
Verified Expedia guest review

4/10 Fair

The bartenders and poolside servers were great! However, the overall service was disappointing due to the lack of communication between management and staff. I would not come back to a new resort until they had a good year under their belt at minimum. Room service was bad, hard to get them to answer the phone, then after hours of not getting your meals, it will show up, just cold. Check out and check in was unorganized. They need to get away from manual processes and make it more fluid and speedy. We went 2 days without housekeeping coming, and had to ask them to at least leave me towels. Turndown service was supposed to be nightly and it only happened once during our stay. The 24 hour cafe had old sandwiches and limp lettuce, so not good. They need more night life being an adult resort also. No mini bar was a drag for all the money you pay. Also, the preferred members claim to get a concierge and I did not see one concierge at the desk to help us so we always had to go to the front desk. Facility, grounds, rooms are gorgeous so that was wonderful.
Angie, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The customer service was excelent! The front pool awasome!
ESTHELA, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Viral, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Contemporary, clean, and relaxing brand new resort with amazing staff. Great food and restaurant options. We would definitely check out another Secrets resort or AMR resort as this was our first.
Erin, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

We love staying at Secrets. This was our third property. We love Mexico and the riviera maya area the most. You can’t beat the service and quality of secrets!
Jennifer, 1-night romance trip
Verified Expedia guest review