Waldorf Astoria Jerusalem

Photo gallery for Waldorf Astoria Jerusalem

Primary image
Indoor pool, open 7:00 AM to 7:00 PM, lifeguards on site
Indoor pool, open 7:00 AM to 7:00 PM, lifeguards on site
Indoor pool, open 7:00 AM to 7:00 PM, lifeguards on site
Balcony

Overview of Waldorf Astoria Jerusalem

Waldorf Astoria Jerusalem

5.0 star property
Luxury hotel with spa, near Mamilla Mall

9,2/10 Superb

399 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
26-28 Agron Street, Jerusalem, 9419008
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Fitness center
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
For families
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Jerusalem City Centre
  • Western Wall - 11 min drive
  • Al-Aqsa Mosque - 4 min drive

Getting around

  • Ben Gurion Airport (TLV) - 52 min drive
  • Jerusalem Malha Station - 7 min drive
  • Jerusalem Biblical Zoo Station - 8 min drive
  • Jerusalem (JRS-Malha Railway Station) - 19 min drive
  • Airport shuttle (surcharge)

About this property

Waldorf Astoria Jerusalem

5-star luxury hotel revitalized in 2017 and located in the heart of Jerusalem City Centre
Take advantage of free cooked-to-order breakfast, a roundtrip airport shuttle, and a free daily manager's reception at Waldorf Astoria Jerusalem. Indulge in reflexology, a body treatment, and a deep-tissue massage at Guerlain Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature Mediterranean cuisine and garden views. In addition to a rooftop terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool with a lifeguard on site
  • Valet parking (surcharge), limo/town car service, and an electric car charging station
  • Smoke-free premises, meeting rooms, and massage treatment rooms
  • Laundry services, free newspapers, and luggage storage
  • Guest reviews give top marks for the breakfast
Room features
All 226 rooms have comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and air conditioning.
More amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding, memory foam beds, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 46-inch flat-screen TVs with premium channels and DVD players
  • Wardrobes/closets, mini fridges, and daily housekeeping

Languages

Arabic, English, French, Hebrew, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 226 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (ILS 60 per day; includes in/out privileges)
  • Onsite valet parking (ILS 20 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–11 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Childcare in room (surcharge)
  • Lifeguard on site

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (14747 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Arabic
  • English
  • French
  • Hebrew
  • Russian

Room amenities

Be entertained

  • DVD player
  • 46-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Memory foam mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guerlain Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

Dining

The Palace - This restaurant specializes in Mediterranean cuisine.
The Kings Court - This restaurant specializes in local and international cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Garden Terrace - This restaurant overlooks the garden and specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Awards and affiliations

Waldorf Astoria Jerusalem is listed in the 2021 Travel + Leisure 500.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The 17% national value-added tax is not included in the price and may be charged at the hotel. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport upon check-out.

Optional extras

  • Airport shuttle service is offered for an extra charge of ILS 250 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for ILS 500.0 per day
  • Airport shuttle service for children up to age 2 costs ILS 250 (one-way)

Parking

  • Self parking costs ILS 60 per day with in/out privileges
  • Valet parking costs ILS 20 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Jerusalem Waldorf Astoria
Waldorf Astoria Hotel Jerusalem
Waldorf Astoria Jerusalem
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Hotel
Waldorf Astoria Jerusalem Jerusalem
Waldorf Astoria Jerusalem Hotel Jerusalem

Frequently asked questions

Does Waldorf Astoria Jerusalem offer free cancellation for a full refund?
Yes, Waldorf Astoria Jerusalem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Waldorf Astoria Jerusalem?
As of 19 August 2022, prices found for a 1-night stay for 2 adults at Waldorf Astoria Jerusalem on 31 August 2022 start from R8 302, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Waldorf Astoria Jerusalem?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Waldorf Astoria Jerusalem?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Waldorf Astoria Jerusalem?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Waldorf Astoria Jerusalem?
Yes. Self parking costs ILS 60 per day. Valet parking costs ILS 20 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Waldorf Astoria Jerusalem?
Yes, an airport shuttle is available. The charge is ILS 250 per vehicle one-way.
What are the check-in and check-out times at Waldorf Astoria Jerusalem?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Waldorf Astoria Jerusalem and nearby?
Waldorf Astoria Jerusalem has a spa and an indoor pool, as well as a Turkish bath.
Are there restaurants at or near Waldorf Astoria Jerusalem?
Yes, there are 3 onsite restaurants, featuring Mediterranean cuisine and garden views. Nearby restaurants include Cielo (3-min walk), Glen whisky bar (3-min walk), and Etz Cafe (4-min walk).
Does Waldorf Astoria Jerusalem have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Waldorf Astoria Jerusalem like?
Waldorf Astoria Jerusalem is in Jerusalem City Centre, a short 8-minute walk from Ben Yehuda Street and 8 minutes' walk from Jaffa Gate. Travelers say this hotel is in a good location.

Overall score and ratings

9,2

Superb

9,4/10

Cleanliness

9,0/10

Staff & service

8,9/10

Amenities

9,5/10

Property conditions & facilities

9,1/10

Eco-friendliness

8/10 Very good

william, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Janet, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Joel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

ZVI, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Close proximity to the religious and holy locations. Catering specifically for their Jewish customers during the passover period, at the detriment of the non-Jewish patrons.
BIBI, 21-night romance trip
Verified Expedia guest review

10/10 Exceptional

Naomi, 2-night trip
Verified Expedia guest review

6/10 Good

Marcello, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Michael, 3-night trip
Verified Orbitz guest review