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The Palms Resort

3.0 star property
3-star hotel with outdoor pool, near Sunset Crest Shopping Centre

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The Palms Resort

Photo gallery for The Palms Resort

Beach nearby, white sand, beach bar
Exterior
In-room safe, individually decorated, individually furnished, desk
In-room dining
Shower, hair dryer, towels

Overview of The Palms Resort

7,6 out of 10 Good
7,6/10 Good

Property highlights

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar
Map
Palm Avenue B, Holetown, St. James, 0
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Free beach club nearby
  • Beach bar
  • Room service
  • Babysitting
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Television

Room options

View all photos for Penthouse, 3 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Penthouse, 3 Bedrooms

  • 139 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Pool View

In-room safe, individually decorated, individually furnished, desk

Apartment, 2 Bedrooms, Pool View

  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment, 1 Bedroom, Ground Floor

In-room safe, individually decorated, individually furnished, desk

Superior Apartment, 1 Bedroom, Ground Floor

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

In-room safe, individually decorated, individually furnished, desk

Superior Apartment, 1 Bedroom

  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

About this area

What's nearby

  • Sandy Lane Beach - 1 min drive
  • Carlisle Bay - 11 min drive
  • U.S. Embassy - 15 min drive
  • Rockley Beach - 26 min drive
  • Dover Beach - 26 min drive

Getting around

  • Grantley Adams Intl. Airport (BGI) - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Just Grillin' - 10 min walk
  • Surfside Restaurant & Bar - 15 min walk
  • Zaccios - 15 min walk
  • Charizma Cafe - 12 min walk
  • De Clay Oven - 3 min drive
Map

About this property

The Palms Resort

The Palms Resort offers an airport shuttle (available 24 hours) for USD 50.00 per vehicle one-way. After splashing around at the outdoor pool, you can unwind with a drink at the beach bar. A terrace and a garden are offered, and in-room conveniences at this Colonial hotel include refrigerators and microwaves.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Beach bar
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Bicycle tour information
  • Free beach club nearby
  • Beach nearby
  • Access to nearby health club
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Golf caddy on site
  • Golf cart on site
  • Golf clubs on site

Facilities

  • 1 building/tower
  • Built in 1980
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 18 holes of golf
  • An outdoor pool
  • Bicycle parking
  • Golf clubhouse on site
  • Golf pro shop on site

Accessibility

  • Handrails in stairways
  • Visual fire alarm
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Patio
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 150 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 4.38 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50.00 per vehicle (one-way, maximum occupancy 3)
  • Credit card charges are subject to an extra charge of 3.5 percent

Renovations and closures

The property will be renovating from September 1 2023 to November 1 2023 (completion date subject to change). The following areas are affected:
  • Bar/lounge
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Travellers Palm Holetown
Travellers Palm Hotel
Travellers Palm Hotel Holetown
Travellers Palm
The Palms Resort Hotel
The Palms Resort Holetown
The Palms Resort Hotel Holetown

Frequently asked questions

Does The Palms Resort offer free cancellation for a full refund?
Yes, The Palms Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Palms Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Palms Resort?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at The Palms Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Palms Resort?
Yes, there's free self parking.
Is airport shuttle service offered by The Palms Resort?
Yes, an airport shuttle is available. The charge is USD 50.00 per vehicle one-way.
What are the check-in and check-out times at The Palms Resort?
You can check in from 2 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at The Palms Resort and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden. The Palms Resort also has access to a nearby health club.
Does The Palms Resort have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a refrigerator and a microwave.
Does The Palms Resort have any outdoor private spaces?
Yes, every room features a patio.
What's the area around The Palms Resort like?
The Palms Resort is a short 8-minute walk from Sandy Lane Beach and 18 minutes' walk from Holetown Beach.

Reviews

7,6

Good

7,4/10

Cleanliness

8,2/10

Staff & service

7,8/10

Amenities

7,2/10

Property conditions & facilities

8,6/10

Eco-friendliness

Reviews

2/10 Poor

About this property the outside appearance is great and on Entry the aesthetics were appealing . However, maintenance and cleaning are not their strong point. On entry to my room, I was met with roaches of which I had to exterminate, the following morning I was met with more roaches , at this point I reached out to the front desk to report the matter. A room change was offered which I accepted. On entering into the new room I was greeted with the ac unit not functioning. Consequently, another room change was offered. I inspected the third offered room I tried the ac unit which worked but presented with a foul mouldy smell as if it had not been serviced for some time . I was most dissatisfied with this as my long anticipated weekend was ruined and my concern of my sinuses forced the made decision to leave the property. My only advice is to implement or change your SOP for facilities management.
Verified Expedia guest review

8/10 Very good

Kester, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I stayed for 3 nights The staff there are knowledgeable and helpful The place is really clean, quiet and safe I would definitely recommend
Aaliyah, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property was lovely. Birds. Saw a monkey on my way to town. The people were really nice too.
Andrea, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Newly renovated
Melvin, 7-night family trip
Verified Expedia guest review

8/10 Very good

I like the property will stay definitely again. Close to supermarkets & shopping.
Nathifa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We were looking for a peaceful place to rest and relax and this was it! The suite we had was clean and the towels were big and fluffy.
Nicole, 10-night romance trip
Verified Expedia guest review

10/10 Exceptional

Business trip
Everything was as it should be. Great little clean and quiet place within walking distance to everything
Alan, 6-night business trip
Verified Hotels.com guest review

8/10 Very good

Very nice property, clean rooms with very tasteful furnishings. The property and grounds are kept in immaculate condition.
Kyjuan, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful staff, beautiful refurbished facility, placed for an ideal holiday in Holetown.. highly recommended
John, 14-night family trip
Verified Expedia guest review