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Hotel Gracery Shinjuku
VIP
4-star hotel with 14 restaurants, near Robot Restaurant
- Free WiFi
- Collect stamps
- Price Guarantee
FromZAR 1,306ZAR 1,175
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
Property renovations and closures
- The property is closed between August 01 and August 31.
8,8.Fabulous.3,875 verified Hotels.com guest reviews
Great hotel in fun and vibey neighbourhood. Very central to get around, good restaurants…
Dec 11, 2019
Hotel not bad . Wifi terrible , not the cleanest area but we expected that from other…
Sep 22, 2019
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- 48 hours Gap period enforced between guest stays -
- Guests are provided with free hand sanitizer
Guests rated location
Convenient579 positive mentions
Shopping536 positive mentions
Dining options522 positive mentions
Walkable517 positive mentions
Transport options448 positive mentions
- Parking available
- Free WiFi
- Air Conditioning
Property highlights
Main amenities
- 970 guestrooms
- Daily housekeeping
- 14 restaurants and bar/lounge
- Breakfast available
- Self parking
- Terrace
For families
- Refrigerator
- Private bathroom
- Separate bathtub and shower
- Television
- Free toiletries
- Terrace
What’s around
- In Shinjuku
- Shinjuku Gyoen National Garden - 12 min walk
- Tokyo Metropolitan Government Building - 17 min walk
- Tokyo National Olympic Stadium - 32 min walk
- Meiji Jingu Shrine - 32 min walk
- Waseda University - 35 min walk
The property is closed between August 01 and August 31.
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Deluxe Twin w/ Breakfast Non Smoking (separate breakfast charge for 12yrs old and under)
- Double with Breakfast, Non Smoking (separate breakfast charge for 12yrs old and under)
- Single with Breakfast, Non-Smoking (separate breakfast charge for 12yrs old and under)
- Superior Double with Breakfast, Non Smoking (separate BF charge for under 12yrs old)
- Triple with Breakfast, Non Smoking (separate breakfast charge for 12yrs old and under)
- Twin with Breakfast, Non Smoking (separate breakfast charge for 12yrs old and under)
- Deluxe Twin Room, Non Smoking
- Double Room, Non Smoking
- Single Room, Non Smoking
- Superior Double Room, Non Smoking
- Twin Room, Non Smoking
- Triple, Room Only, Non Smoking
- [Trilogy Skin Care 1 set present plan] Single, Non-Smoking
- [Trilogy Skin Care 1 set present plan] Single, Breakfast, Non-Smoking (meal isn't included for kids)
- [Trilogy Skin Care 1 set present plan] Double, Non-Smoking
- [Trilogy Skin Care 1 set present plan] Double, Breakfast, Non-Smoking (meal isn't included for kids)
- [Trilogy Skin Care 1 set present plan] Twin, Non-Smoking
- [Trilogy Skin Care 1 set present plan] Twin, Breakfast, Non-Smoking (meal isn't included for kids)
Location
- In Shinjuku
- Shinjuku Gyoen National Garden - 12 min walk
- Tokyo Metropolitan Government Building - 17 min walk
What’s around
Landmarks
- In Shinjuku
- Shinjuku Gyoen National Garden - 12 min walk
- Tokyo Metropolitan Government Building - 17 min walk
- Tokyo National Olympic Stadium - 32 min walk
- Meiji Jingu Shrine - 32 min walk
- Waseda University - 35 min walk
- Yoyogi Park - 42 min walk
- Robot Restaurant - 2 min walk
- Isetan Department Store Shinjuku - 8 min walk
- The Tokyo Metropolitan Government - 18 min walk
- Tokyo Metropolitan Gymnasium - 26 min walk
Getting around
- Haneda Airport (HND) - 41 min drive
- Seibu-Shinjuku Station - 4 min walk
- Shin-Okubo Station - 11 min walk
- Shinjuku Station - 13 min walk
- Shinjuku-nishiguchi Station - 10 min walk
- Shinjuku-sanchome Station - 10 min walk
- Higashi-shinjuku Station - 11 min walk
At a glance
Hotel size
- This hotel has 970 rooms
- This hotel is arranged over 30 floors
Arriving/leaving
- Check-in time 2 PM-2 AM
- Check-out time is 11 AM
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Required at check-in
- Credit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Parking
- Onsite self parking (JPY 2400 per day)
- Wheelchair-accessible parking on site
- Onsite parking limited
In the hotel
Food and drink
- Japanese breakfast daily (surcharge)
- 14 restaurants
- Bar/lounge
- Coffee shop/café
Working away
- Computer station
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Luggage storage
- Multilingual staff
Facilities
- Number of buildings/towers - 1
- Year Built - 2015
- Elevator
- ATM/banking
- Safe-deposit box at front desk
- Designated smoking areas
- Terrace
Accessibility
- Accessible bathroom
- In-room accessibility
- Wheelchair-accessible parking
Languages Spoken
- Chinese
- English
- Japanese
- Korean
- Thai
In the room
Home comforts
- In-room climate control (air conditioning)
- Coffee/tea maker
- Slippers
- Iron/ironing board (on request)
Sleep well
- Blackout drapes/curtains
- Premium bedding
Things to enjoy
- In-room massage available
Freshen up
- Private bathroom
- Deep soaking bathtub
- Free toiletries
- Hair dryer
Be entertained
- 40-inch flat-screen TV
- Pay movies
- Satellite TV channels
Stay connected
- Free WiFi
Food and drink
- Refrigerator
More
- Daily housekeeping
- In-room safe
Small print
Also known as
- Hotel Gracery Shinjuku
- Hotel Gracery Shinjuku Tokyo
- Hotel Gracery Shinjuku Hotel Tokyo
- Hotel Gracery
- Gracery Shinjuku
- Gracery
- Hotel Gracery Shinjuku Tokyo
- Hotel Gracery Shinjuku Hotel
Optional extras
Self parking costs JPY 2400 per day
Japanese breakfast is offered for an extra charge of JPY 2200 for adults and JPY 1100 for children (approximately)
Policies
Additional fees apply to children 12 years old and younger for breakfast when sharing existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
Each guestroom is kept vacant for a minimum of 48 hours between bookings.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.This property accepts credit cards. Cash is not accepted.
Mandatory fees
You’ll be asked to pay the following charges at check-in or check-out:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Hotel Gracery Shinjuku does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- The property is closed between August 01 and August 31.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes. Self parking costs JPY 2400 per day. Parking spots may be limited.
- Sorry, pets aren't allowed, but service animals are welcome.
- You can check in from 2 PM - 2 AM. Check-out time is 11 AM.
- Yes, there are 14 onsite restaurants. Nearby restaurants include Botejyu (4-min walk), PIZZA SALVATORE CUOMO (5-min walk), and Akihabara Electric Town (4.3 mi).
8,8.Fabulous.3,875 verified Hotels.com guest reviews
- 10,0.Exceptional
Good hotel in the heart of Shinjuku, not far from the station.
1 night family trip, Mar 20, 2020
Verified Expedia guest review
- 10,0.Exceptional
Excellent hotel, great location, theatre adjacent
Bob, 3 night family trip, Mar 19, 2020
Verified Expedia guest review
- 10,0.Exceptional
Great hotel
Hotel is in the heart of Shinjuku. Godzilla is a great extra piece to the hotel but it doesn't take over the hotel (unless you stay in the godzilla room). The pillows in the gracery properties is not the normal style pillows you'll find in US based hotels so if you need a firm/reg pillow, bring your own.
Amy, 3 night trip, Mar 6, 2020
Verified Hotels.com guest review
- 10,0.Exceptional
Great location. Close to train stations, restaurants, shopping. It was quiet even tho it is in a busy area. Hotel staff is polite, helpful. The rooms are comfortable
7 night family trip, Mar 6, 2020
Verified Orbitz guest review
- 10,0.Exceptional
They provided a portable wifi router which was great!
2 night family trip, Feb 28, 2020
Verified Expedia guest review
- 10,0.Exceptional
The rooms are bigger compared to other hotels in Japan. The hospitality and assistance extended to us was impeccable.
4 night family trip, Feb 27, 2020
Verified Expedia guest review
- 8,0.Very good
Location of the hotel was great, kids love to see the godzilla. Overall room was ok
3 night family trip, Feb 27, 2020
Verified Expedia guest review
- 10,0.Exceptional
good location, good customer services.
Yung, 1 night trip with friends, Feb 27, 2020
Verified Hotels.com guest review
- 10,0.Exceptional
overall great experience. no problem using the hotels address to have my JR pass delivered.
Luke, 4 night family trip, Feb 26, 2020
Verified Expedia guest review
- 8,0.Very good
Very tiny room. We were Unable even to open suitcases.
Nabil, 2 night romance trip, Feb 25, 2020
Verified Expedia guest review