Zenitude Hôtel - Résidences Les Portes d'Alsace

Photo gallery for Zenitude Hôtel - Résidences Les Portes d'Alsace

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Balcony
Balcony
Soundproofing, iron/ironing board, free WiFi, bed sheets
Soundproofing, iron/ironing board, free WiFi, bed sheets

Overview of Zenitude Hôtel - Résidences Les Portes d'Alsace

Zenitude Hôtel - Résidences Les Portes d'Alsace

3.0 star property
Mutzig city-center apartments with kitchenettes

8,4/10 Very good

116 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Kitchenette
  • Non-smoking
  • Refrigerator
Map
2, Rue des Puits, Mutzig, Bas-Rhin, 67190
Main amenities
  • 85 smoke-free apartments
  • Housekeeping (on request)
  • Breakfast available
  • Sauna
  • Room service
  • Terrace
  • Garden
  • Snack bar/deli
  • Self-serve laundry
  • Concierge services
  • Tour/ticket assistance
For families
  • Kitchenette
  • Garden
  • Terrace
  • Laundry facilities
  • Elevator
  • Digital TV service
Cleaning & safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • 24-hour vacancy between guest stays
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • Heart of Mutzig
  • Mont Sainte Odile - 33 min drive
  • Zenith Strasbourg - 29 min drive

Getting around

  • Strasbourg (SXB-Strasbourg Intl.) - 21 min drive
  • Heiligenberg Mollkirch Station - 5 min drive
  • Mutzig Station - 19 min walk
  • Gresswiller Station - 30 min walk

About this property

Zenitude Hôtel - Résidences Les Portes d'Alsace

When visiting Mutzig, Zenitude Hôtel - Résidences Les Portes d'Alsace is a great choice to consider. The sauna makes for a relaxing end to the day, and freebies like WiFi and self parking are added perks. A snack bar/deli and a terrace are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Sanitary Protocol (UNPLV - France)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3 PM - 8 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open Monday - Saturday (8:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 4:30 PM)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
  • On Sundays, reception hours are 8 AM to noon and 3-7 PM.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Property amenities

Ski

  • Close to skiing

Pool/Spa

  • Sauna

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 11 for adults and EUR 5.5 for children
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bathtub
  • Hair dryer (on request)
  • Free toiletries

Entertainment

  • Flat-screen TV with digital service

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Laundry facilities

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 5 per pet per day
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower
  • Soundproofing
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Housekeeping (on request)
  • Iron/ironing board (on request)

Location highlights

  • In the city center

General

  • 85 rooms

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: EUR 200 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.83 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 11 for adults and EUR 5.5 for children (approximately)
  • Housekeeping is available for an additional fee

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 5 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Sanitary Protocol (UNPLV - France).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Portes d'Alsace
Portes d'Alsace Apartment
Portes d'Alsace Apartment Mutzig
Portes d'Alsace Mutzig
Zenitude Hotel-Residences Les Portes D'Alsace Mutzig, France
Hôtel-Résidences Portes d'Alsace Apartment Mutzig
Hôtel-Résidences Portes d'Alsace Apartment
Hôtel-Résidences Portes d'Alsace Mutzig
Hôtel-Résidences Portes d'Alsace
Zenitude Hôtel-Résidences Portes d'Alsace Apartment Mutzig
Zenitude Hôtel-Résidences Portes d'Alsace Apartment
Zenitude Hôtel-Résidences Portes d'Alsace Mutzig
Zenitude Hôtel-Résidences Portes d'Alsace
Hôtel Résidences Les Portes d'Alsace
Zenitude Hôtel-Résidences Portes d'Alsace House Mutzig
Zenitude Hôtel Résidences Les Portes d'Alsace
Zenitude Hôtel-Résidences Portes d'Alsace House
Hôtel Résinces Les es d'Alsac
Zenitude Hôtel Résidences Les Portes d'Alsace

Frequently asked questions

Overall score and ratings

8,4

Very good

8,7/10

Cleanliness

8,3/10

Staff & service

8,8/10

Amenities

8,5/10

Property conditions & facilities

8/10 Very good

OK, but some room for easy improvement
Spacious room quite well equipped. Communication around checkin times should be reviewed as some info says 8PM and some info 7PM. The correct appared to be 7PM. Drying some water spill from the floor left a quite dirty towel, so I guess cleaning could be better in some areas. But all in all an ok+ impression.
Roald, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very well equipped, comfortable, clean, friendly staff, good location and very reasonably priced.
Nicola, 1-night family trip
Verified Expedia guest review

6/10 Good

maria carolina, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice place
We spent one night at this place and it was clean and confortable.
Verified Orbitz guest review

10/10 Exceptional

Ideal apartment for family to visit Alsace towns
The room was clean, large enough for a family with 2kids. Location is a bit far from center of Strasbourg, but a large supermarket is in 5min by car. Instead, it is ideal location if you visit some small towns in Alsace by car. Only the thing is, the boiler tank in a room is not so large. We did not realize it at the first night, and my wife got just cold water.
Verified Hotels.com guest review

10/10 Exceptional

good facilities
Better than a hotel room as you have fridge, microwave etc. the only downside is that you have to order breakfast the evening before, so if you arrive late you cannot have breakfast.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

bon hébergement
très correct en toute chose, acceuil très agréable
Pierre, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Bouhas, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Rochdi, 1-night trip
Verified Hotels.com guest review