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All properties in Urgup, Nevsehir, Turkey

Kayakapi Premium Caves - Cappadocia

Family-friendly hotel with spa, near Urgup Museum

  • Free WiFi and free parking
From
ZAR 2,013

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Kayakapi Mahallesi, Urgup, 50400, Nevsehir, Turkey
9,6.Exceptional.
  • Amazing service and kind . We had a very good experience.

    Feb 8, 2020

  • We only stayed one night and because it was a holiday everything else was booked. We came…

    Oct 28, 2021

See all 218 reviews

Official standards

This property advises that it adheres to Safe Tourism Certification Program (Turkey), SGS (3rd party expert - Global), COVID-19 Guidelines (CDC), CovidClean (Safehotels - global expert), and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Transport options
Dining options

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Pool
    • Free WiFi
    • Airport transfer
    • Gym
    • Non-smoking

    Property highlights

    Main amenities

    • 36 smoke-free guestrooms
    • Daily housekeeping
    • 2 restaurants and bar/lounge
    • Full-service spa
    • Seasonal outdoor pool
    • Fitness center

    For families

    • Children's pool
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Connecting/adjoining rooms available
    • Private bathroom
    • Separate sitting area

    What’s around

    • Urgup Museum - 17 min walk
    • Ortahisar Castle - 3.5 mi / 5.7 km
    • Goreme Open Air Museum - 3.9 mi / 6.3 km
    • Love Valley - 6 mi / 9.6 km
    • Zelve Open Air Museum - 6.7 mi / 10.8 km
    • Red Valley - 6.7 mi / 10.8 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Premium Room (Cave)
    • Suite (Cave)
    • Superior Suite
    • Deluxe Suite
    • Royal Suite
    • Luxury Suite (Cave)
    • Presidential Villa (Cave & Mansion)
    • Presidential Villa, Private Pool (Cave)
    • Palatial Cappadocian Mansion

    What’s around

    Landmarks

    • Urgup Museum - 17 min walk
    • Ortahisar Castle - 3.5 mi / 5.7 km
    • Goreme Open Air Museum - 3.9 mi / 6.3 km
    • Love Valley - 6 mi / 9.6 km
    • Zelve Open Air Museum - 6.7 mi / 10.8 km
    • Red Valley - 6.7 mi / 10.8 km
    • Pasabag - 6.8 mi / 10.9 km
    • Uchisar Castle - 8.1 mi / 13.1 km
    • Kaymakli Underground City - 19.3 mi / 31.1 km

    Getting around

    • Nevsehir (NAV-Cappadocia) - 45 min drive
    • Goreme Bus Terminal - 17 min drive
    • Airport shuttle (surcharge)
    • Area shuttle (surcharge)
    map
    See on map
    Kayakapi Mahallesi, Urgup, 50400, Nevsehir, Turkey

    At a glance

    Hotel size

    • This hotel has 36 rooms

    Arriving/leaving

    • Check-in time 2:30 PM-midnight
    • Check-out time is 11:30 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Babysitting/childcare*

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Free onsite self parking
    • Free onsite valet parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Taking the kids?

    • In-room childcare (surcharge)

    Food and drink

    • 2 restaurants
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • 24-hour room service

    Things to do

    • Outdoor seasonal pool
    • Children's pool
    • Fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Free pool cabanas
    • Sauna
    • Pool sun loungers
    • Pool umbrellas

    Working away

    • Business center
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Garden
    • Terrace
    • Television in common areas

    Languages Spoken

    • English
    • Turkish

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Espresso maker
    • Bathrobes
    • Slippers

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Things to enjoy

    • In-room massage available
    • Individually decorated
    • Individually furnished
    • Separate sitting area

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • LED TV
    • Satellite TV channels
    • IPod docking station

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available
    • Access via exterior corridors

    Special features

    Spa

    The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology.

    Dining

    Maide Restaurant - This poolside fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

    Bistro Manzara - This bistro specializes in Turkish cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

    Fees & policies

    Optional extras

    • Airport shuttle service is offered for an extra charge of TRY 70 per person (one-way)
    • Area shuttle service is offered for an extra charge

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • In-room babysitting is available for an extra charge
    • Babysitting/childcare is available for an extra charge
    • Airport shuttle for children between the ages of 6 and 10 costs TRY 35 (one-way)

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pool access available from 10:00 AM to 7:00 PM
    • The seasonal pool is open from May to September
    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

    This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey).

    This property affirms that it adheres to the cleaning and disinfection practices of:

    • SGS (3rd party expert - Global)
    • COVID-19 Guidelines (CDC)
    • CovidClean (Safehotels - global expert)
    • COVID-19 Guidelines (WHO)

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    This property accepts credit cards and cash.

    Also known as

    • Cappadocia Premium Caves
    • Kayakapi Premium Caves Cappadocia Urgup
    • Kayakapi Premium Caves - Cappadocia Urgup, Turkey
    • Kayakapi Caves Cappadocia
    • Kayakapi
    • Kayakapi Caves Cappadocia
    • Kayakapi Premium Caves Cappadocia
    • Kayakapi Premium Caves - Cappadocia Hotel
    • Kayakapi Cappadocia
    • Kayakapi Premium Caves - Cappadocia Urgup
    • Kayakapi Premium Caves - Cappadocia Hotel Urgup
    • Kayakapi Caves
    • Kayakapi Premium
    • Kayakapi Premium Caves
    • Kayakapi Premium Caves Cappadocia
    • Kayakapi Premium Caves Cappadocia Inn
    • Kayakapi Premium Caves Cappadocia Inn Urgup

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Kayakapi Premium Caves - Cappadocia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking.
    • Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 7:00 PM.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2:30 PM - midnight. Check-out time is 11:30 AM.
    • Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and pool views. The dining venue will be unavailable from July 1 2021 to March 1 2022 (dates subject to change). Nearby restaurants include Dimrit Café and Restaurant (6-min walk), LAGARTO (10-min walk), and Muti (14-min walk).
    • Yes, an airport shuttle is available. The charge is TRY 70 per person one-way.
    • Kayakapi Premium Caves - Cappadocia has a spa and a seasonal outdoor pool, as well as a Turkish bath and a garden.
    9,6.Exceptional.
    • 10,0.Exceptional

      Overall this property was a delight. As we had three rooms, we all loved the location, the rooms and the service everywhere but we did not like the spa experience, the attendant was rude and she seems upset with life and not allowing people to have a relaxing moment .

      Julio, 2 night family trip, Oct 10, 2021

      Verified Expedia guest review

    • 10,0.Exceptional

      Great hotel in the heart of Cappadocia.

      Shawn, 2 night family trip, Sep 23, 2021

      Verified Expedia guest review

    • 10,0.Exceptional

      Absolutely amazing!

      Spent a night at Kayakapi Premium Caves Hotel. Front desk staff was warm and very friendly, providing information about places in Cappadocia. Abdul Rehman from “Guest Relations” was absolutely amazing, unparalleled service! Answered all our questions and helped arrange an amazing private excursions on a very short notice. Everything was so personalized, even arranged transportation to local shopping areas/bazaars and helped/coordinated drop- off to the airport. Truly exemplary and deserves a praise for going above and beyond. Thank you for great hospitality and providing splendid service. Highly recommended.

      SYED, 1 night family trip, Sep 5, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Just the location, not far from city but enough for the quietness.

      John, 2 night family trip, Sep 2, 2021

      Verified Expedia guest review

    • 10,0.Exceptional

      The personnel were very friendly and helpful. Service was excellent and on time. Hotel conditions were great and kept up. Location is good and the view is spectacular. Price for hotel is good and the rooms are big/spacious. Only thing that I would prefer is a softer bed, firm beds are provided here. This is personal taste for my comfort, others may like a hard bed.

      2 night trip with friends, Jul 22, 2021

      Verified Expedia guest review

    • 10,0.Exceptional

      Staying on a cave

      2 night family trip, Jul 21, 2021

      Verified Expedia guest review

    • 8,0.Very good

      Kayakapi nice but reception staff is bad.

      Kayakapi Cave Hotel was amazing. The welcoming and check in was smooth made me feel relaxed & comfortable. The room was nice & clean, spacious for a solo traveler. The pool side service was great. The cook for breakfast had a challenged of not knowing what eggs easy over was and I had to 3X making my eggs right. The fitness center opens at 1400 during the day and I had a chance to make a reservation to workout on 30min time. The fitness center was hot & warm after 1400. Why they can’t open at early mornings when it’s cooler? This is very important, my check out w Receptionist Ansari was the worst of all. He had very lack of understanding that I wanted a taxi driver that will accept payment by credit card. The taxi driver took me to an ATM to withdraw cash and pay in advance. I repeated to Ansari many times of my request and my experience with taxi drivers at the airport are very bad people and try to take advantage of visitors. I told Ansari that checking out at Kayakapi should be positive and in this case I left annoyed, angry and mad!!

      Dean, 2 night trip, Jul 20, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Awesome place, must go

      2 night trip, Jul 9, 2021

      Verified CheapTickets guest review

    • 10,0.Exceptional

      The Perfect Cave Hotel

      Phenomenal stay, beautiful and historic hotel site with well thought out amenities. Perfect location close to Urgup main street and wineries. Warm reception and excellent service. By far the nicest hotel I've stayed at in Turkey, and highly recommended for a stay in Cappadocia.

      Aimee, 1 night trip, Mar 31, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      One of the most authentic boutique hotel in Cappadocia. Clean, friendly staff, and room amenities were good but restaurant wine prices were overrated. I dissapointed for upgrade as a vip expedia member. Anyway, They were able to win my heart with nice gifts when leaving the hotel. I can give you guarentee it will be one of the best hotel experience in your life due to ambiance of hotel room and Cappadocia

      1 night trip with friends, Mar 12, 2021

      Verified Expedia guest review

    See all 218 reviews