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All properties in Suzhou, Jiangsu, China
1 room, 2 adults

Novotel Suzhou SIP

4-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Free WiFi
  • Separate bedroom
688 Suzhou Avenue East, Suzhou, 215027, China

4-star hotel with 3 restaurants, near Jinji Lake
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Free WiFi
    • Separate bedroom
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • ComfortableJan 19, 2020
  • Pleasant enough , good location and good sized clean room . The lobby doesn’t really have…Nov 27, 2019

Novotel Suzhou SIP

from ZAR 1,415
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Deluxe Suite, 1 King Bed
  • Premier Room, 1 King Bed
  • Superior Room, 1 King Bed
  • Superior Room, 2 Twin Beds
  • Premier Room, 2 Twin Beds
  • Superior Room, 2 Twin Beds

What’s around Novotel Suzhou SIP

Landmarks

  • In Wuzhong
  • Jinji Lake - 8 min walk
  • Suzhou Culture and Arts Center - 4 min walk
  • Suzhou International Expo Center - 11 min walk
  • Yuanrong Times Square - 12 min walk
  • Ferris Wheel Paradise - 20 min walk
  • Gate to the East - 41 min walk
  • In City Shopping Mall - 2.9 mi / 4.7 km

Getting around

  • Hongqiao Intl. Airport (SHA) - 51 min drive
  • Wuxi (WUX-Shuofang) - 32 min drive
  • Suzhou Railway Station - 22 min drive

At a glance

Key facts

Hotel size

  • This hotel has 306 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, toothpaste, shaver, etc.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Barbecue grills
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms 6
  • Conference space size (meters) - 420
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

The Square - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Bo Ya Xuan - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Times Garden Barbecue - This restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Novotel Suzhou SIP’s small print

Also known as

  • Novotel Suzhou SIP Hotel
  • Novotel SIP Hotel
  • Novotel SIP
  • Novotel Suzhou Sip (opening February 2016)
  • Novotel Suzhou Sip (opening March 2016)
  • Novotel Suzhou SIP Hotel
  • Novotel Suzhou SIP Suzhou
  • Novotel Suzhou SIP Hotel Suzhou

Policies

Disposable personal items are available on request.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Buffet breakfast is offered for an extra charge of CNY 105 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Suzhou SIP

  • Does Novotel Suzhou SIP offer free cancellation for a full refund?
    Yes, Novotel Suzhou SIP does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novotel Suzhou SIP?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novotel Suzhou SIP?
    Yes, there's free self parking.
  • Is there a pool at Novotel Suzhou SIP?
    Yes, there's an indoor pool.
  • Are pets allowed at Novotel Suzhou SIP?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Novotel Suzhou SIP?
    You can check in from 2 PM to 5:30 AM. Check-out time is noon.
  • Are there restaurants at or near Novotel Suzhou SIP?
    Yes, there are 3 onsite restaurants.

Recent reviews

Superb 9,0 From 161 reviews

Good 6,0
I’ll not stay at this Noveltel again
We stayed here for 3 nights, the checking receptionist was very cold and she had no smile to us, upon check out she only said “you are checked out”. The staffs are not trained to welcome you as a guest. The design and decoration are great, the bathroom smells bad, even with a glass door. all the bedding has a strong mildews smell. I don’t know if their housekeeper sanitize the toilet because it spreads the strong odor.
Andrew, us3 night family trip
Exceptional 10,0
Perfect location
Clean and good location, train station just next door. Good service, the front desk even prepare a surprise birthday cake during my stays!
sg2 night business trip
Exceptional 10,0
Will com back again.
Excellent location and beand new facilities. The service is good too.
lingru, us1 night trip
Very good 8,0
Nice and spacious room. The subway station is just beside the hotel.
KEVIN TAN, sg1 night business trip
Very good 8,0
Well located and comfortable rooms.
Have been staying at the hotel on a yearly basis and this time around I’ve found the condition of the room improved from previous visit last year.
cn1 night family trip
Exceptional 10,0
Highly recommend
The facilities were great, super clean, staff were friendly
hk2 night business trip
Exceptional 10,0
Amazing
Jim, us1 night romance trip
Very good 8,0
Nice hotel, typical Mainland operation model
Asked for a non-smoking room, was given a non-smoking room. But the residents on the same floor smoked in the room and the whole balcony was full of cigarette smell. We couldn't enjoy the balcony. Though the hotel suggested to change us to another room on the same floor, we refused as we had too many luggage and it should not be us who had to leave, but the one who violated the rules should.
hk4 night business trip
Very good 8,0
It can be better
Everything is good except parking location is not clear after enquiry, toilet is not so good as water is stagnant after taking shower ... design flaw. So, bathroom is not so good condition with some black spots.
cn3 night business trip
Exceptional 10,0
Great stay in Suzhou
Great stay.
CHEOW WAH, sg1 night business trip

Novotel Suzhou SIP

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