Fusaki Beach Resort Hotel & Villas

4.0 star property
Beachfront resort with spa, near Fusaki Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fusaki Beach Resort Hotel & Villas

Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
Exterior
Public bath
Front of property – evening/night
Aerial view

Reviews

9,0 out of 10

Wonderful

Guests liked:

Property condition

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free airport shuttle
  • Fitness center
  • Beach umbrellas
  • Beach towels
  • Children's pool
  • Waterslide
Feel at home
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Refrigerator
  • Private bathroom
The price is R1 871
R2 058 total
includes taxes & fees
02 Dec - 03 Dec

Room options

Available filters for rooms
Showing 46 of 46 rooms

Patio Twin Connecting (36m²×2 Rooms), Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 72 sq m
  • Sleeps 10
  • 4 Large Twin Beds

Superior Twin Connecting (36m²×2 Rooms), Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 72 sq m
  • Sleeps 10
  • 4 Large Twin Beds

Villa Deluxe

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 34 sq m
  • Sleeps 6
  • 2 Large Twin Beds

Garden Terrace Family Room, Extra Futon or Sofabed (Max4) for 3rd person and more

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Bidet
  • 41 sq m
  • Sleeps 7
  • 2 Large Twin Beds

Garden Terrace Ocean View, Extra bed or Futon (Max4) for 3rd person and more

Highlights

Terrace
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 42 sq m
  • Ocean view
  • Sleeps 8
  • 2 Large Twin Beds

Garden Terrace Barrier-Free

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 56 sq m
  • Sleeps 8
  • 2 Large Twin Beds

Patio Superior Twin [North-wing or South-wing]

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 36 sq m
  • Sleeps 6
  • 2 Large Twin Beds

Garden Terrace Standard, Extra bed or Futon (Max4) for 3rd person and more

Highlights

Terrace
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 41 sq m
  • Sleeps 8
  • 2 Large Twin Beds

Superior Twin Room [North-wing or South-wing]

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 36 sq m
  • Sleeps 6
  • 2 Large Twin Beds

Family Room with Nature

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 36 sq m
  • Sleeps 5
  • 2 Large Twin Beds

Villa Standard

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 30 sq m
  • Sleeps 6
  • 2 Large Twin Beds

Ocean View Twin

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 36 sq m
  • Ocean view
  • Sleeps 5
  • 2 Large Twin Beds

Superior Japanese Western, Extra Futon for 3rd person and more

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 36 sq m
  • Sleeps 6
  • 2 Large Twin Beds

Accessible Room [North-wing or South-wing]

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 47 sq m
  • Sleeps 5
  • 2 Large Twin Beds

Villa Family Room

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 30 sq m
  • Sleeps 5
  • 2 Large Twin Beds

Garden Suite Villa

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 56 sq m
  • Sleeps 6
  • 1 King Bed

Garden Terrace Connecting Room (41m²×2 Rooms), Non Smoking

Highlights

Terrace
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 82 sq m
  • Sleeps 13
  • 4 Large Twin Beds

Terrace Villa

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 38 sq m
  • Sleeps 6
  • 2 Large Twin Beds

Private Pool Villa

Highlights

Private pool
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 30 sq m
  • Sleeps 5
  • 2 Large Twin Beds

Forest Suite Villa

Highlights

Private pool
Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
  • 60 sq m
  • Sleeps 6
  • 1 King Bed

Fusaki Suite

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 71 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Family Room with Nature (infant)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 36 sq m
  • Sleeps 5
  • 2 Large Twin Beds

Fusaki corner suite

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 70 sq m
  • Sleeps 4
  • 2 Large Twin Beds

Superior Twin Room

  • Sleeps 4
  • 2 Twin Beds

Villa With Terrace

  • Sleeps 4
  • 1 Twin Sofa Bed and 2 Twin Beds

Family Room With Nature (infant)

  • Sleeps 3
  • 2 Twin Beds

Garden Terrace Family Room, Extra Sofabed(Max4) Or Futon For 3rd Person And More

  • Sleeps 5
  • 1 Twin Sofa Bed, 2 Twin Beds and 3 Twin Futons

Ocean View Twin Room

  • Sleeps 3
  • 2 Twin Beds

Family Room With Nature

  • Sleeps 3
  • 2 Twin Beds

Garden Suite Villa

  • Sleeps 4
  • 1 King Bed

Superior Japanese Western Room

  • Sleeps 4
  • 2 Twin Beds

Patio Superior Twin Room

  • Sleeps 4
  • 2 Twin Beds

Garden Terrace Ocean View Room With Tatami (Extra Bed(Max4) Or Futon Only For 3rd Person And More)

  • Sleeps 6
  • 2 Twin Beds and 2 Twin Sofa Beds

Fusaki Corner Suite

  • Sleeps 2
  • 2 Twin Beds

Villa Family Room

  • Sleeps 3
  • 2 Twin Beds

Garden Terrace Accessible Room

  • Sleeps 6
  • 2 Twin Sofa Beds and 2 Twin Beds

Accessible Room

  • Sleeps 3
  • 2 Twin Beds

Garden Terrace Standard With Tatami (Extra Bed(Max4) Or Futon Only For 3rd Person And More)

  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

Patio Twin Connecting (36square Meters X 2 Rooms), Non Smoking

  • Sleeps 6
  • 4 Twin Beds

Villa Standard

  • Sleeps 4
  • 2 Twin Beds

Villa Deluxe

  • Sleeps 4
  • 2 Twin Beds

Fusaki Suite

  • Sleeps 2
  • 2 Twin Beds

Forest Suite Villa

  • Sleeps 4
  • 1 Twin Sofa Bed and 1 King Bed

Villa With Private Pool

  • Sleeps 3
  • 2 Twin Beds

GardenTerraceConnectingRoom (41 Square Meters X 2 Rooms) Non Smoking

  • Sleeps 9
  • 4 Twin Beds and 2 Twin Sofa Beds

Superior Twin Connecting 36sq X2 Rooms Non Smoking

  • Sleeps 6
  • 4 Twin Beds

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About the area

Map
1625 Arakawa, Ishigaki, Okinawa-ken, 907-0024

What's nearby

  • Fusaki Beach - 5 min walk - 0.4 km
  • Ishigaki Yaima Village - 7 min drive - 5.8 km
  • Ishigaki Island Ferry Terminal - 8 min drive - 6.6 km
  • Ishigaki Island Limestone Cave - 8 min drive - 6.5 km
  • Kabira Bay Beach - 17 min drive - 14.2 km

Getting around

  • Painushima Airport (ISG) - 25 min drive
  • Free airport shuttle

Restaurants

  • ‪石垣島 ミルミル本舗 本店 - ‬14 min walk
  • ‪あらかわ食堂 - ‬6 min drive
  • ‪琉球新天地 - ‬4 min walk
  • ‪海人居食屋源丸新川店 - ‬5 min drive
  • ‪シーサイドBBQ 夏至南風 - ‬7 min walk

About this property

Fusaki Beach Resort Hotel & Villas

At Fusaki Beach Resort Hotel & Villas, you can hit the beach to enjoy the shade from a beach umbrella or sip a drink at the beach bar, plus you'll be just steps from Fusaki Beach. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body treatments. ISHIGAKI BOLD KITCHEN, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a free airport shuttle, and a poolside bar. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

Chinese (Mandarin), English, Japanese

At a glance

Hotel size

  • 398 units
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Meals are not included in the Half Board and Breakfast rate plans for children age 6 and younger.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Free airport shuttle from 9 AM to 5:30 PM*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Waterslide
  • Playground
  • Babysitting (surcharge)
  • Children's menu
  • Toys
  • Stroller
  • Lifeguard on site

What to do

  • On the beach
  • Kayaking
  • Boat tours
  • Personal watercraft (motorized)
  • Snorkeling
  • Shopping
  • Fishing
  • Horse riding nearby
  • Scuba diving nearby

Working away

  • Conference space (2573 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • Built in 1982
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Waterslide
  • Dock

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and body treatments. Public bath/onsen services include an indoor public bath (no minerals).

Dining

ISHIGAKI BOLD KITCHEN - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
RYUKYU SHINTENCHI(琉球新天地) - This restaurant serves breakfast and dinner. Open daily.
BEACHSIDE GRILL KACHIBAI - Overlooking the ocean, this restaurant specializes in barbecue and serves dinner only. A children's menu is available. Open select days.
Lounge Bar ADAN - Onsite lobby lounge. Open daily.
THE STAR BAR - This bar is located by the pool. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3500 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 01 to February 29:
  • One of the swimming pools

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Fusaki Beach Resort Hotel & Villas offer free cancellation for a full refund?
Yes, Fusaki Beach Resort Hotel & Villas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fusaki Beach Resort Hotel & Villas?
Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 9:00 AM to 8:00 PM.
Are pets allowed at Fusaki Beach Resort Hotel & Villas?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Fusaki Beach Resort Hotel & Villas?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Fusaki Beach Resort Hotel & Villas?
Yes, a free airport shuttle is available from 9 AM to 5:30 PM at scheduled times.
What are the check-in and check-out times at Fusaki Beach Resort Hotel & Villas?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Fusaki Beach Resort Hotel & Villas and nearby?
Have fun with onsite activities like kayaking, fishing, and snorkeling. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Fusaki Beach Resort Hotel & Villas also has 2 bars and a waterslide, as well as a fitness center and a garden.
Are there restaurants at or near Fusaki Beach Resort Hotel & Villas?
Yes, there are 4 onsite restaurants, featuring barbecue, ocean views, and poolside dining.
What's the area around Fusaki Beach Resort Hotel & Villas like?
Fusaki Beach Resort Hotel & Villas is a short 5-minute walk from Fusaki Beach and 6 minutes' walk from Kannonzaki Lighthouse.

Fusaki Beach Resort Hotel & Villas Reviews

Reviews

9,0

Wonderful

8,8/10

Cleanliness

8,8/10

Staff & service

8,8/10

Amenities

8,8/10

Property conditions & facilities

9,0/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful property with a great pool and convenient access to the beach as well. Only suggestion would be to offer a restaurant where we can order a meal as all four dining options were either buffet or set course menus. All of which way overpriced so we ended up going into the city after Day 2 instead. Otherwise a great experience and would recommend this property to anyone travelling to Ishigaki!
4-night trip
Verified Hotels.com guest review

8/10 Very good

Aaron, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice resort. Seems very kid friendly which may not be for everyone. Food is good but options limited and expensive. Rent a car and drive around the island which is amazing and largely undeveloped except for farms.
steven, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

My wife and I stayed at the property four nights. Arriving to the property was very easy via the hotel shuttle. It’s a quick ride to the hotel, about 25 minutes. The hotel staff were very warm and welcoming when we arrived, a short time before checkin. Anyone who did not speak English, found someone who did. The pool was ideal for children and adults, the beach was clear and calm. Imagine Hawaii, but it’s Japan’s version. The drinks were nice at the bar. The rooms were quite spacious. The gym was awesome, never crowded. The morning breakfast had every option available to mankind. The dinners were amazing at the outside barbecue, it included all you could drink and eat. All the hotel guest were very polite and family oriented. It was a nice place to stay after a busy week across the country. Thank you Fusaki Beach 🙇‍♂️
Oliver, 4-night family trip
Verified Expedia guest review

8/10 Very good

Amazing pool area and beach, as well as dining options. However, I was SHOCKED when I couldn’t find any deodorant at either one of the hotel stores. They had NAIL CLIPPERS and ALOE SUNBURN GEL but NO DEODORANT!!?
Vlad, 3-night family trip
Verified Expedia guest review

8/10 Very good

Great landscaping and vantage on the sea. Too many rules and hidden costs.
OLIVER, 7-night trip
Verified Expedia guest review

10/10 Exceptional

A nice hideout with a sunset
The resort has everything and and a nice sunset. Everything is fine. Just the English standard of the staff need to improve for non Japanese tourists. One of the staff Ami , was the only one speak English and could help us.
Wai Ming Raymond, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kurumi, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ian, 5-night family trip
Verified Expedia guest review

8/10 Very good

Sebastian, 7-night trip
Verified Expedia guest review

10/10 Exceptional

You can basically get everything done within the resort. Great location as it’s right next to the beach, and swimming pool for everyone to enjoy. Unfortunately one of the restaurant were unavailable for the first 2 days of our stay, but plenty of dining options available. Overall a pleasant stay!
Kenji, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Cathy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Service was excellent !
masashi, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Our stay here was unbelievably amazing. I hadn't researched the resort and amenities too much before or after booking, so we were so pleasantly surprised when we arrived. We especially loved all the dining options, which were not wildly expensive and such great quality and value — we looked forward to the breakfast buffet every morning, and our dinner at Haruke which was a full 11 course menu was better than the Michelin star restaurants we ate at while staying in Kyoto during this Japan trip. We've already told all our friends and family about this place, and we can't wait to come back again in the next year or two.
Evelina, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Stephen, 5-night trip
Verified Expedia guest review

8/10 Very good

Almost perfect, except for the long queue to check in..
Katrina, 2-night family trip
Verified Expedia guest review

4/10 Fair

コロナ禍で3年ぶりの家族旅行でとても楽しみにしていました。前からこのホテルのスプラッシュパークが気になっていて子どもを連れて行きたいと思っていました。ホテルのホームページでも家族向け、子どもとの旅行に最適な感じでしたので、高かったけど子どもが遊べるお部屋「ファミリーヴィラ」を一泊35000円で予約しました。ちなみに子どもは3歳と1歳です。とにかくいい値段もするし、思い切ってラグジュアリーで旅行を楽しもう!と思って東京を出発しました。なのにホテルに到着してから嫌な思いをするのが次々と続きました。 チェックインするのに1時間以上待たされる。部屋に着いたらガッカリでした。部屋は古くて、おもちゃも本もボロボロ。タンスのドアも完全に壊れてて使えないと言うか、子どもが開けると危ない。布団カバーは毛玉だらけで肌触りが気持ち悪い。お昼でプールサイドのレストランに行ったらキッズメニューはないし子どもが座れるハイチェアの準備もない。しかもスタッフの態度もとても不親切。大浴場では子ども用のシャンプーやお風呂用品があると言われていたので夜子ども連れて行ったら、タオルを一階でもらうのですが、何も案内もなくお風呂に行ったら何もない。帰りに訪ねたら一階でもらっていくと言われ、またとても不親切なスタッフ対応。これでまだ1日目です。 朝ごはん付きなプランだったので次の朝8:15にレストランに行ったら大混雑と大混乱状況。スタッフはパニック状況、宿泊者は混乱、みんなイライラしている。席に座るまで1時間以上、何も案内もなく、食べ終わったごろに偶々他のお子さんがアイスクリーム食べているのを見かけてスタッフに訪ねたら、子どもバイキングエリアに案内されてまたガッカリ。食事中オムツを変える必要があり、お手洗いにオムツ替えの代がなかったため多目的トイレを使用。そこにおしり拭きを忘れてしまいました。数時間後に気づきフロントに電話したら確認して折り返すと言われ、折り返し電話がきたら「多目的トイレも確認しました、レストランとも落とし物がないか確認したところ見つかりませんでした」と言われたのに、次の朝食後旦那が念のため多目的トイレを確認したら置いた場所にありました。またまた不親切なサービス。Wi-Fiもお部屋で全く繋がらないとフロントに言うと、確認して連絡しますと言われてから何も連絡なし。結局自分の通信量を使って夜仕事を済ませる必要がありました。コインランドリーの場所に両替機もなく自動販売機を設置してあるが小銭切れで結局フロントまで行かないといけないのでとても不便。 このホテルのベストポイントはスプラッシュパーク… 別にスタッフの関わりもないので。もちろん親切なスタッフさんもいました。なのでそのスタッフさんには申し訳ないのですが、あまりにも色々不幸なことが重なって全体的には残念な滞在でした。ホテルサービスは見た目だけで中身が無いように感じられました。 到着前にメールでの問い合わせを担当してくれていたスタッフさんはとても親切で、ホテルのロビーとかとても豪華で本当に楽しみにしていたのですが、払ったお金の価値は全くありませんでした。以前2回お世話になっている半額以降のビーチホテルサンシャインの方がよっぽど良かったです。お金返して欲しいです。
Mariko, 3-night family trip
Verified Expedia guest review

8/10 Very good

Masayuki, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were professional with their service.
Sota, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Bath room was tiny. No refill of toilet paper and water bottle unless I ask.
KAE, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Let down.
Last time we stayed in the Grand Terrace building which is a new facility. However this time we stayed in one of the Villas. These villas are dated and unaware of that we were really looking forward to having our own villas with patio. Sadly the age of these villas shows. For $300 a night I was expecting better.
Mike, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Expedia guest review

10/10 Exceptional

Very helpful staff
7-night family trip
Verified Expedia guest review

10/10 Exceptional

Naveen, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Everything felt fresh and clean with good quality fixtures. Loved the pool and having a gorgeous beach right out the front of the resort. Good location a very short drive to town but far away enough to feel like an escape
7-night family trip
Verified Wotif guest review