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Hotel Czarny Potok Resort SPA & Conference

4.0 star property
Beach hotel with spa, near Gromada ski lift

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Czarny Potok Resort SPA & Conference

Indoor pool, open 7 AM to 11 PM, pool loungers
Exterior
Exterior
Lobby sitting area
Couples treatment room(s), body treatments, aromatherapy, body scrubs

Reviews

9,2 out of 10

Wonderful

Popular amenities

  • Connecting rooms available
  • Bar
  • Pet-friendly
  • Airport transfer
  • Pool
  • Gym
Main amenities
  • Housekeeping (on request)
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Free children's club
  • Ski storage
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Room service
  • Massage/treatment rooms
For families
  • Children stay free
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is R2 706
R2 978 total
includes taxes & fees
21 Dec - 22 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double or Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Classic Double or Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Electric kettle
  • 16 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Junior Suite (for Single Use)

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite (for Single Use)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 40 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

In-room safe, desk, blackout curtains, iron/ironing board

Classic Single Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Electric kettle
  • Sleeps 1
  • 1 King Bed

Similar properties

Front of property

BELMONTE Hotel Krynica-Zdrój

Pool
Spa
Pet-friendly
Parking available
8.6 out of 10, Excellent, (39)
BELMONTE Hotel Krynica-Zdrój
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About the area

Map
Ul. Czarny Potok 65, Krynica-Zdroj, Lesser Poland, 33-380

What's nearby

  • Gromada ski lift - 18 min walk
  • Mineral Water Pump Room - 6 min drive
  • Main Pump Room - 8 min drive
  • Ski Lift Jaworzyna - 11 min drive
  • Krynica-Zdroj - 15 min drive

Getting around

  • John Paul II - Balice Airport (KRK) - 132 min drive
  • Krynica-Zdrój Station - 7 min drive
  • Muszyna Station - 14 min drive
  • Plavec Station - 32 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Węgierska Korona. Pizzeria - ‬7 min drive
  • ‪Pod Zieloną Górką - ‬7 min drive
  • ‪Małopolanka - ‬7 min drive
  • ‪Maleńka" S.C. Kawiarnia - ‬7 min drive
  • ‪Andrzej Bielak Cafe Del Mondo - ‬6 min drive

About this property

Hotel Czarny Potok Resort SPA & Conference

Hotel Czarny Potok Resort SPA & Conference is a great choice for your beach stay in Krynica-Zdroj. The indoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. Jan Kiepura, one of 3 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights include a free kid's club, a bar/lounge, and a fitness center.

Languages

English, Polish, Russian

At a glance

Hotel size

  • 236 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Free offsite parking nearby

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Mini golf
  • Bowling alley
  • Children's menu

What to do

  • Bowling alley
  • Mini golf
  • Mountain biking
  • Pool table
  • Table tennis
  • Access to nearby indoor pool
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Rafting nearby
  • Downhill skiing nearby
  • Ziplining nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Ski storage
  • Romance packages

Facilities

  • 12 buildings/towers
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Children's robes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 13 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Jan Kiepura - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available.
Chopin - This restaurant serves breakfast and dinner. Open daily.
Włoska - This theme restaurant specializes in Italian cuisine. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: PLN 6.20 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for PLN 269.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 115 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 11 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property may place guests in another building if the main building is full.

Also known as

Czarny Potok Krynica-Zdroj
Czarny Potok Resort
Czarny Potok Resort Krynica-Zdroj
Czarny Potok Spa & Conference
Hotel Czarny Potok Resort SPA & Conference Hotel
Hotel Czarny Potok Resort SPA & Conference Krynica-Zdroj
Hotel Czarny Potok Resort SPA & Conference Hotel Krynica-Zdroj

Frequently asked questions

Does Hotel Czarny Potok Resort SPA & Conference offer free cancellation for a full refund?
Yes, Hotel Czarny Potok Resort SPA & Conference does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Czarny Potok Resort SPA & Conference?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 7 AM to 11 PM.
Are pets allowed at Hotel Czarny Potok Resort SPA & Conference?
Yes, pets are welcome. There's a charge of PLN 115 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Czarny Potok Resort SPA & Conference?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel Czarny Potok Resort SPA & Conference?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Czarny Potok Resort SPA & Conference?
Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Czarny Potok Resort SPA & Conference and nearby?
Have fun during the warmer months with activities such as mountain biking. Additional recreation onsite includes bowling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Czarny Potok Resort SPA & Conference also has a sauna, a steam room, and an arcade, as well as a garden and access to a nearby indoor pool.
Are there restaurants at or near Hotel Czarny Potok Resort SPA & Conference?
Yes, there are 3 onsite restaurants, featuring international cuisine.
What's the area around Hotel Czarny Potok Resort SPA & Conference like?
Hotel Czarny Potok Resort SPA & Conference is located a short 18-minute walk from Gromada ski lift.

Hotel Czarny Potok Resort SPA & Conference Reviews

Reviews

9,2

Wonderful

9,2/10

Cleanliness

9,2/10

Staff & service

9,0/10

Amenities

9,2/10

Property conditions & facilities

9,2/10

Eco-friendliness

Reviews

10/10 Exceptional

Andrew, 3-night trip
Verified Orbitz guest review

10/10 Exceptional

Perfectly located, well maintained, and full of attractions.
Arkadiusz, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel, nice pool, sauna ok - not so hot unfortunatelly. Greak breakfast. Narrow parking places.
Jan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with excellent location
A great stay. Very comfy bed, spacious room, great breakfast and the food in the restaurant was excellent.
Janet, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Czarny Potok is an outstanding place to visit and to stay there for relaxation, or for business meetings. Highly recommended. It was not the first visit for me and my wife, and we will be happy to visit it once again.
Dmitri, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Drahomir, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

Verified Expedia guest review

8/10 Very good

Tomasz, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Porter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raquel, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was perfect Thanks
Tahiz, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect
jaroslaw, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great place
Great place especially for kids… a lot of lifts and spread out so be prepared to move about. Spa is excellent and great service. Beautiful views
Adam, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay, great hotel.
Great experience. Slight problem at checkin where they wanted to charge 150zl for my kid that was with me. When I booked it stated kid stays for free when using same bed. This was sorted but should not have had to make a fuss about it. Apart from this, a wonderful stay as always!
D, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Deserves 2 stars at best. Terrible price/quality.
Approaching hotel one would be excused from expecting spectacular moments to come. Yet, disillusionment comes as soon as you check in. Terrible interior. Tasteless. Feels like 20+ years old Conference Centre from early days of business transformation. And from the first moments you know it is going to be noisy. Parrot cage (sic!) stationed just next to reception desk and bar makes sure that you barely hear the staff. Then you need to wander long hallways to reach your room. Hordes of guest walking by the rooms of those less lucky to be hosted by the connecting corridor. Needles to say you hear every running child, squeeking luggage wheel or scream. Standard double room does not give you any impression of luxury. Furniture, colours, carpet, size... All is resembles CHEAP 3-star business hotel. Bathroom was really dark. Breakfast was mediocre. Welcome drink is a smal, cheap, brandless prosecco. Swimming pool area looks like municipal, public object. At 8am we were woken up by the sound of chainsaw. It turned out to be staff blowing leaves from pavements. Apparently couldn't wait till 10 or 11am... All this for 120EUR+/night
Maciej, 1-night trip
Verified Hotels.com guest review

8/10 Very good

3-night trip
Verified Expedia guest review

6/10 Good

Good hotel, average service
We decided to stay somewhere different this time on our way to see family and I must admit I am somewhat disappointed. Not so much at the hotel itself which was pretty nice but the service wasn’t great. A number of little things just made is feel that it wouldn’t be a place we would stay again. A few examples : Not having linen for our child’s bed on a late arrival Not having working safety vests for children in the pool Not allowing us to finish our bowling game as someone else was waiting Making numerous mistakes in spa bookings then only doing a 50 minute treatment on an hour booking Having a price increase on the buffet dinner half way through our stay Food could also do with a review as it was okay but not good or great For the first time I asked to see the manager on check to review - very polite and nice - even returned half the massage cost. However a mistake was to question my integrity by going off and checking what I had said which from a customers perspective who has nothing to gain or lose by giving this feedback wasn’t great. In summary, great facilities, average service. Would go back to the hotel I generally use which on this occasion was a bit more expensive BUT if I could go back I’d pay the extra for the much better experience.
alex, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great family getaway
Hotel Czarny Potok provided perfect setting for a nice weekend getaway. It just could not have been better. Food was great, room was great and the amenities to keep both us the parents as well as kids happy and entertained were really, really, really excellent. KUDOS especially to the staff at kids club.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Robin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jack, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Andrzej, 5-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review