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All properties in Chicago, Illinois, United States of America
1 room, 2 adults

Ivy Boutique Hotel

4,5-star4,5 stars
233 E Ontario, Chicago, IL, 60611, United States of America

Luxury hotel with 2 restaurants, near Water Tower Place
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Beautiful, hotel located in heart of Downtown Chicago. Room was almost 700 Sqft,…Sep 16, 2020
  • I paid a lot of money for this room to not get a view. Upon arrival, I was informed that…Sep 14, 2020

Ivy Boutique Hotel

from ZAR 2,102
  • Suite, 1 King Bed
  • Studio, 1 Queen Bed
  • Suite, 2 Queen

What’s around Ivy Boutique Hotel

Landmarks

  • In Near North Side
  • Water Tower Place - 9 min walk
  • John Hancock Center - 10 min walk
  • Chicago Riverwalk - 11 min walk
  • Navy Pier - 14 min walk
  • Grant Park - 15 min walk
  • House of Blues Chicago - 15 min walk
  • Chicago Theatre - 15 min walk

Getting around

  • O'Hare Intl. Airport (ORD) - 29 min drive
  • Midway Intl. Airport (MDW) - 29 min drive
  • Chicago, IL (PWK-Chicago Executive) - 38 min drive
  • Millennium Station - 16 min walk
  • Chicago Van Buren Street Station - 25 min walk
  • Chicago Museum Campus-11th Street Station - 3 min drive
  • Grand Station (Red Line) - 9 min walk
  • Chicago Station (Red Line) - 11 min walk
  • Randolph-Wabash Station - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 63 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11 AM
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Fitness facilities
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Free use of nearby fitness center
Working away
  • Number of meeting rooms - 2
  • Conference space
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • Dutch
  • English
  • Polish
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
  • IPod docking station
  • Video-game console
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

SKY Terrace - This rooftop bar specializes in American cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting).

Divine Lounge - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Ivy Boutique Hotel’s small print

Also known as

  • Hotel Ivy
  • Ivy Boutique Hotel Hotel Chicago
  • Ivy Chicago
  • Ivy Hotel
  • Ivy Hotel Chicago
  • Ivy Boutique Hotel Chicago
  • Ivy Boutique Chicago
  • Ivy Boutique
  • Ivy Boutique Hotel Hotel
  • Ivy Boutique Hotel Chicago

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property is licensed under an applicable law.Property Registration Number Hotel License

Optional extras

Valet parking costs USD 57 per night with in/out privileges

Breakfast costs between USD 15 and USD 15 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ivy Boutique Hotel

  • Does Ivy Boutique Hotel offer free cancellation for a full refund?
    Yes, Ivy Boutique Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Ivy Boutique Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ivy Boutique Hotel?
    Yes. Valet parking costs USD 57 per night.
  • Are pets allowed at Ivy Boutique Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Ivy Boutique Hotel?
    You can check in from 4:00 PM to anytime. Check-out time is 11 AM.
  • Are there restaurants at or near Ivy Boutique Hotel?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Grand Lux Cafe (3-min walk), Volare (4-min walk), and D4 (5-min walk).

Recent reviews

Fabulous 8,8 From 882 reviews

Exceptional 10,0
e a keeoer
Absolutely beautiful hotel close to Michigan Avenue and Northwestern. Nice soaking tub while watching tv in the mirror-😁 plus one of the best showers I’ve ever been in!
M. Jane, us1 night business trip
Exceptional 10,0
I was only disappointed that there was no pool on the property
Tameka, us3 night trip
Very good 8,0
Stay improved once I changed rooms
My rating would have been higher but the first room I was in was not completely clean. The floor had food particles and dust balls. There was a bug in the bathroom. The whole room felt like it had been submerged under water and dried out. Not to mention the view was horrendous. I requested to move and was allowed to move the next day. The manager said that all of the rooms are properly cleaned but I could really tell the difference in my new room. It was much improved. Overall this is my second stay and last year this place sparkled. This time it did not. Don't be too eager to stay anywhere during this pandemic, things are just not the same right now.
Tanisha, us1 night trip
Fair 4,0
I wouldnt stay here again
Pros: the bathroom and shower were very nice Cons: air conditioning did not work in our room during our 3 day stay, mentioned it multiple times for them to only "fix it through the computer in the lobby" and not really fix it. The automatic curtains, even though turned off, would malfunction in the middle of the night two nights, super loudly opening and closing and waking us both up. Our last night the tv had no signal. Finally, the pillows literally smelled like farts. We felt so uncomfortable by the smell. Theres a billion hotels in chicago and i have no idea how the reviews are so high. Go somewhere else.
us3 night trip
Exceptional 10,0
The rooms and staff were wonderful.
Cheryl, us1 night trip with friends
Exceptional 10,0
I love the location area plus the room was fabulous.
Trinity, us1 night trip with friends
Very good 8,0
Beautiful Rooms Not So Good Service
The hotel room was beautiful, the lobby isn’t as beautiful as the rooms. I wasn’t please with the customer service in my opinion the staff was ghetto and unprofessional. The rooms are extremely nice.
Ashley, us2 night trip
Good 6,0
A 3 Star "M"otel at Best
Not a 4 Star Hotel in any way. Maybe a 4 star "M"otel at best. Nothing about this place is botique or luxury in anyway. I feel ripped off honestly. The service would have been fine if I was checking into a Motel 6, but this was supposed to be a "Luxury" hotel. A simple "hello, welcome to the Ivy" would have be a great way to start from the person at front desk (who was dressed in black on black worn out cheap button up shirt and black pants- would expect a somewhat stylish person to act as ambassador to a so called luxury experience) My wife and I were greated with a dull, borderline unintelligible "Give me your card so I can check you in." Really, just a real dissapointment a soon as we walked in the door. 1. No music playing in lobby instead one loud tv with commercial blaring. 2. Gross, watered down sanitizer station. ( big pump that released a mostly watery mix of what I guess was sanitizer. Also is leaked a very liquidy mess all over the place everytime it was pumped) 3. Front desk person was not wearing a mask. ( just seems weird when the website goes above and beyond to imply that their staff are all about keeping guests safe - the point person is not doing anything whatsoever to show any concern about safety) 4. Rooftop looked like a rickedy sportsbar that was jut not well matained at all. Spent all of 2 minutes there be we realized this place is a rip off dump. 5. All the fixtures in rooms are about 10 years old. Bottomline: If you want luxury, look elsewhere.
Jeremy, us1 night trip
Very good 8,0
quiet hotel
There are no services after 9. (Front desk). They don’t clean your room unless you ask.
Tracey, us3 night family trip
Poor 2,0
DON’T COME HERE!!!!!
The only reason I stayed here was because I saw the reviews. I was told by the female secretary to call before 4:00 pm to see if my room was ready so I can check in early and I did. I called multiple times and she said no every time. My husband called and got a male secretary and he gave him options to multiple rooms. It didn’t make sense. During the day the stay was ok. Once it hit 8:00 Pm that’s when it went downhill. It says no smoking but it smells like weed in the elevators. The rooms smell like cigarettes. There are cigarette butts on the floor in the hotel lobby. The people at the front desk don’t care who’s hanging out. There are people hanging out at the bar in the lobby even when it’s closed. Multiple people on the sky terrace having a party even though there is still COVID 19. This has been the worse stay I have ever stayed at a hotel in my life. If I could give this place negative stars I would. When I made reservations it said there was valet parking and when I checked in they said they didn’t have any. Worse place ever. Don’t come here.
us3 night family trip

Ivy Boutique Hotel

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