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The Citadel Resorts, Jiya

3.0 star property
Palampur boutique hotel with restaurant

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Citadel Resorts, Jiya

Front of property
Lobby
Exterior
Lobby
Individually decorated, individually furnished, desk, blackout curtains

Reviews

8,8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet-friendly
  • 24/7 front desk
  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (12)

  • Restaurant
  • Breakfast available
  • Free airport shuttle
  • Free train station pick-up
  • Room service
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Library
  • Front-desk safe

Feel at home (6)

  • Television
  • Garden
  • Terrace
  • Laundry facilities
  • Blackout drapes/curtains
  • Free self parking

Room options

Deluxe Room, 1 Double Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
LCD TV
Blackout drapes/curtains
Free bottled water
Cable channels
  • Sleeps 4
  • 1 Double Bed

Super Deluxe Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
LCD TV
Blackout drapes/curtains
Free bottled water
Cable channels
  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
LCD TV
Blackout drapes/curtains
Free bottled water
Cable channels
  • Sleeps 4
  • 1 Double Bed
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About the area

Map
Midway Dharamshala-Palampur, Kangra Valley, Palampur, Himachal Pradesh, 176059

What's nearby

  • Chamunda Devi Mandir - 9 min drive
  • Norbulingka Institute - 21 min drive
  • Himachal Pradesh Cricket Association Stadium - 25 min drive
  • Dalai Lama Temple Complex - 32 min drive
  • Dalai Lama's Residence - 37 min drive

Getting around

  • Kangra (DHM-Gaggal) - 51 min drive
  • Raja Sansi Intl. Airport (ATQ) - 101.8 miles/163.9 km
  • Nagrota Station - 22 min drive
  • Paror Station - 28 min drive
  • Samloti Station - 30 min drive
  • Free airport shuttle
  • Free train station pick-up

Restaurants

  • ‪Terrace Cafe - ‬17 min drive
  • ‪Joy Restaurant - ‬19 min drive
  • ‪Skyroom Bar and Restro - ‬17 min drive
  • ‪Cliffys Cafe - ‬24 min drive
  • ‪Taj - ‬19 min drive

About this property

The Citadel Resorts, Jiya

When visiting Palampur, The Citadel Resorts, Jiya is a great choice to consider. Guests will have free perks like WiFi, an airport shuttle, and self parking. Other highlights at this boutique hotel include a terrace and a garden.

Languages

English, Hindi

At a glance

DONE

Hotel size

    • 16 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 1 PM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
    • This property offers pick-up service from the nearby bus stand only.
    • Please note guests must provide documentation at check-in showing the age of children 12 years and below included in the reservation.
    • To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets stay for free (2 total)
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Free airport shuttle (available 24 hours)*
    • Free train station pickup*

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

What to enjoy

  • Balcony
  • Individually furnished and decorated

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Access via exterior corridors

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (24 December) Gala Dinner per adult: INR 750.00
  • Christmas Eve (24 December) Gala Dinner per child: INR 750.00 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 1250.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 750.00 (from 5 to 12 years old)

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Citadel Resorts
Citadel Resorts Jiya
Citadel Resorts Jiya Hotel
Citadel Resorts Jiya Hotel Jia
Citadel Resorts Jiya Jia
Citadel Resorts Jiya Hotel Palampur
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The Citadel Resorts, Jiya Palampur
Citadel Resorts Jiya Hotel
Citadel Resorts Jiya
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The Citadel Resorts Jiya
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The Citadel Resorts, Jiya Hotel Palampur

Frequently asked questions

Are pets allowed at The Citadel Resorts, Jiya?
Yes, pets stay free, with a limit of 2 total.
Is parking offered on site at The Citadel Resorts, Jiya?
Yes, there's free self parking.
Is airport shuttle service offered by The Citadel Resorts, Jiya?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at The Citadel Resorts, Jiya?
You can check in starting at 1 PM. Check-out time is 11 AM.
What is there to do at The Citadel Resorts, Jiya and nearby?
The Citadel Resorts, Jiya has a garden.
Are there restaurants at or near The Citadel Resorts, Jiya?
Yes, there's an onsite restaurant.
Does The Citadel Resorts, Jiya have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around The Citadel Resorts, Jiya like?
The Citadel Resorts, Jiya is located by the river. Popular attractions include Chamunda Devi Mandir, which is 9 minutes away by car.

The Citadel Resorts, Jiya Reviews

Reviews

8,8

Excellent

8,6/10

Cleanliness

8,8/10

Staff & service

8,0/10

Property conditions & facilities

Reviews

10/10 Exceptional

Fantastic end to a great Trip
Fantabulous!!!Thats the only word i can think of for this hotel..When i arrived I was extremely skeptical as the approach of the hotel isn’t good..But once i reached all my apprehensions were put to rest..Yes the hotel is around 25 km from main Dharamshala but OMG the breathtaking view makes it worth it..The rooms are very clean and so are the washrooms..The hospitality was a ten on ten..The staff was polite and thoughtful..A special mention to Madan Vijay and Ravi...We had an issue with our car while going to the hotel from Dharamsala but the hotel helped us right from that point till the check out..whether it was ordering cigarettes for my husband to getting our car washed they went above and beyond..The hotel is very peaceful and scenic and a must visit if your looking to relax..the food is excellent especially the chicken biryani and the paneer parathas that were made for us on request..in chinese the chili chicken was good but the soup was ok..I rate this hotel 9.5 on 10 and recommend it to anyone who wants a quiet peaceful scenic getaway!!
Divya Karan, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

stunning view
A very nice and peaceful place in the mountains. Nice accommodation and kindness service. We enjoy a lot come back after the attractions to the tranquility and special white mountains view from our room and restaurant.
Guilherme, 5-night romance trip
Verified Hotels.com guest review

8/10 Very good

Peaceful Stay
A quiet mountainside view fulfilled my exact hope for this place. I was able to comfortably snuggle up after a long day of touring and travel to this spacious room. The morning breakfast wasn't complimentary, however I was more than content paying for the kitchen-made meals which were enough to take me through most of my day.
Verified Expedia guest review

2/10 Poor

Will not suggest this place to anyone
The hotel staff was not at all co-operative
Verified Hotels.com guest review

10/10 Exceptional

The people is awesome the food is great!!! we are a family of 5 and they helped us a lot
Verified Expedia guest review

10/10 Exceptional

Suoerb stay
We got everything that can be expected from a hotel
Verified Expedia guest review

10/10 Exceptional

One of the best hotels in the area..
This hotel is right at the base of the Himalayas.. 30 km away from Dharamshala & 70 km away from Bir / Billing. The best part of the hotel is its location. It is very scenic and beautiful. The food at the hotel is very good & so are the other amenities. It is the best hotel in the area
Verified Hotels.com guest review

10/10 Exceptional

An ambitious venture - exceptional for the area
This place will - I hope - become very successful. Just now it's a bit of an unknown, it's up a valley a little bit away from the tourist-centre of Dharamsala / McLeod Ganj but is all the better for it and you can easily reach these spots if you want to. The hills surrounding it are spectacular and it deserves to do very well - especially if you want to walk. Rooms are exceptionally smart with a bed as comfortable as you'll find anywhere. Some of the rooms aren't yet finished and when I stayed there there were only two people in the hotel and many more staff! So the service was exceptional. Food was very reasonably priced and the tandoori food was excellent. Highly recommended and needs to be put on the map!
Verified Hotels.com guest review

8/10 Very good

architektonisch cooles hotel
sehr cooles hotel,very nice hotel
Verified Hotels.com guest review

10/10 Exceptional

Relaxing resort!
Me and my daughters needed a Place for recreation, after some busy Days in crowded areas. This stunning resort gave us exactly what we needed. Luxuriosly, comfortable rooms with unparalleled views of the Mountains and the riverbed, exquisite indian dishes and serviceminded, friendly staff and management. We spent some marvellous Days here.
Verified Hotels.com guest review