8/10 Very good
21 October 2024
NO COLD WATER
A few front desk staff is not overly friendly with non-Japanese speaking guests. I asked why there is no cold water in the room and a chubby lady with hair tied back (usually on night shift) impatiently told me to drink warm water from the tap. Her attitude towards foreigners will be a reason for me to think twice next time I book when coming to Japan again. My hat off to the cleaning lady who clean my room immaculately and treat me courteously even we don’t speak the same language. But back to the basic question, why is there no cold water in the room? The water is too warm for face cleaning and shampooing. I need answer from the management. My stay was pleasant except for the high water temperature.
Diane Man-ning
Diane Man-ning, 8-night trip
Verified Hotels.com guest review