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Tokyu Stay Shinjuku

3.5 star property
Hotel convenient to Shinjuku Isetan, aimed at LGBTQ+ guests

Choose dates to view prices

Located in the heart of Shinjuku, Tokyu Stay Shinjuku offers a convenient retreat with dry cleaning services and a restaurant. Savor buffet breakfast, unwind with free newspapers, and enjoy multilingual staff assistance whenever you need it. Guests rave about the helpful staff and proximity to shopping.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant
  • Breakfast available
  • Fitness center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Water dispenser
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Microwave
  • Television
  • Washer/dryer
  • Elevator
  • Mini-fridge
  • Free toiletries

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Twin, Non Smoking

A room with a sofa, a round table, two beds, and a patterned wall.

Deluxe Twin, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • Free WiFi

View all photos for Superior Queen, Non Smoking

A hotel room with a bed, a round side table, a sofa, and a window with blinds.

Superior Queen, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

View all photos for Deluxe King, Non Smoking

A modern bedroom with a bed, bedside table, and a small round table.

Deluxe King, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

View all photos for Signature Family, Non Smoking

A modern hotel room with a round table, a sofa, a bed with white linens, and a wooden accent wall.

Signature Family, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Superior Queen for Single Use, Non Smoking

A hotel room with a bed, a round side table, a sofa, and a window with blinds.

Superior Queen for Single Use, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • Free WiFi

View all photos for Deluxe King for Single Use, Non Smoking

A modern bedroom with a bed, bedside table, and a small round table.

Deluxe King for Single Use, Non Smoking

  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • Free WiFi

View all photos for Deluxe Twin for Single Use, Non Smoking

A room with a sofa, a round table, two beds, and a patterned wall.

Deluxe Twin for Single Use, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • Free WiFi

View all photos for Signature Family for Single Use, Non Smoking

A modern hotel room with a round table, a sofa, a bed with white linens, and a wooden accent wall.

Signature Family for Single Use, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 1
  • Free WiFi

View all photos for Deluxe Twin for 2 Guests, Non Smoking

A room with a sofa, a round table, two beds, and a patterned wall.

Deluxe Twin for 2 Guests, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

View all photos for Signature Family for 2 Guests, Non Smoking

A modern hotel room with a round table, a sofa, a bed with white linens, and a wooden accent wall.

Signature Family for 2 Guests, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

View all photos for Signature Family for 3 Guests, Non Smoking

A modern hotel room with a round table, a sofa, a bed with white linens, and a wooden accent wall.

Signature Family for 3 Guests, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • Free WiFi

Similar properties

Exterior
Hotel Gracery Shinjuku
Shinjuku
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
9.0 out of 10, Wonderful, 5 328 reviews
The price is R2 030
R2 456 total
13 Aug - 14 Aug
Hotel Gracery Shinjuku
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About the area

Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022

What's nearby

  • Isetan Department Store Shinjuku - 1 min walk - 0.2 km
  • Shinjuku Isetan - 3 min walk - 0.3 km
  • Shinjuku Gyoen National Garden - 3 min walk - 0.3 km
  • Shinjuku Subnade - 6 min walk - 0.5 km
  • Omoide Yokocho - 7 min walk - 0.7 km

Getting around

  • Haneda Airport (HND) - 51 min drive
  • Narita Intl. Airport (NRT) - 84 min drive
  • Shinjuku Station - 7 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Yoyogi Station - 14 min walk
  • Shinjuku-sanchome Station - 1 min walk
  • Shinjuku-nishiguchi Station - 5 min walk
  • Shinjuku-gyoemmae Station - 5 min walk

Restaurants

  • ‪珈琲貴族エジンバラ - ‬1 min walk
  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪ミートキッチン log 50 - ‬1 min walk
  • ‪らぁ麺 くろ渦 - ‬1 min walk

About this property

Tokyu Stay Shinjuku

  • Tokyu Stay Shinjuku offers a fantastic location, putting you a short five-minute walk from Shinjuku Gyoen National Garden and Shinjuku Isetan. Guests can grab a bite to eat at the restaurant and visit the fitness centre for a workout. Also, Tokyo Imperial Palace and Meiji Jingu Shrine are a short five-minute drive away. Fellow travellers like that it's only a short walk to public transportation: Shinjuku-sanchome Station is steps away and Shinjuku-nishiguchi Station is 5 minutes.

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 2:00 AM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Washer and dryer
  • Laundry detergent

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Mini-fridge
  • Freezer
  • Microwave

More

  • Housekeeping on request (surcharge)
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2530 per person
  • Housekeeping is offered for an extra charge

Renovations and closures

This property is closed from March 9 2026 to September 17 2026 (dates subject to change).

Pets

  • Service animals exempt from fees

Policies

This property caters to LGBTQ+ guests.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

Is Tokyu Stay Shinjuku currently open?

This property is closed from March 9 2026 to September 17 2026 (dates subject to change).

Does Tokyu Stay Shinjuku offer free cancellation for a full refund?

Yes, Tokyu Stay Shinjuku does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Tokyu Stay Shinjuku?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Tokyu Stay Shinjuku?

Sorry, there's no onsite parking at Tokyu Stay Shinjuku.

What are the check-in and check-out times at Tokyu Stay Shinjuku?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM.

What is there to do at Tokyu Stay Shinjuku and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Tokyu Stay Shinjuku?

Yes, there's an onsite restaurant.

What's the area around Tokyu Stay Shinjuku like?

Tokyu Stay Shinjuku is a short 1-minute walk from Shinjuku-sanchome Station and 4 minutes' walk from Shinjuku Gyoen National Garden. The local area is considered walkable as well as being good for public transport.

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Reviews

Tokyu Stay Shinjuku Reviews

9,2

Wonderful

9,2

Cleanliness

9,0

Amenities

9,4

Staff & service

9,0

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel is located near a variety of restaurants and offers a good breakfast selection. (75 reviews)
  • Breakfast was a highlight with great variety and quality options available. (28 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Restaurant
Subway
Breakfast
Bed
Washing machine
Shopping
Amenities

Reviews

Verified review

10/10 Exceptional

Great location. Enjoyed my stay
Mao, 1-night trip
Verified review

10/10 Exceptional

Clean hotel with very helpful staff. Location of hotel was excellent; close to transportation and dining options.
Hannah, 6-night trip
Verified review

10/10 Exceptional

So much fun at so good place
Jong Wan, 5-night trip
Verified review

10/10 Exceptional

Excellent service, good location👌
Duc thang, 3-night trip
Verified review

8/10 Very good

Clean room and very helpful staff
Terrence, 8-night trip
Verified review

10/10 Exceptional

Great location Quiet Friendly staff Clean
USHMA GUNVANTBHAI, 2-night trip
Verified review

8/10 Very good

Great location, friendly service.
Mindy, 5-night trip
Verified review

10/10 Exceptional

amazing room and service
Alessandra, 3-night trip
Verified review

10/10 Exceptional

Staff was always friendly and helpful , if I come back I will definitely be staying here again !!!!
Close distance to hotel maybe 10-15 min walk shinjuku Gyoen national garden , like 3$ to get in
At the bar/restaurant right out side the hotel, they have great food
By Tokyo metropolitan government office
Movie theater like 5-10 mins away
ziad, 7-night trip
Verified review

8/10 Very good

Great location and staff good size rooms for Tokyo … really In need off room renovation although clean and comfy
Lee, 9-night trip
Verified review

8/10 Very good

The reception staff were very helpful.
Meredith, 5-night trip
Verified review

10/10 Exceptional

The area the hotel is located is very nice to be at.
MIchael, 6-night trip
Verified review

10/10 Exceptional

Really lovely stay, the staff were incredible and friendly. The area has loads to do from food to entertainment. Will stay again next time in in Shinjuku 😁
Jonathan, 4-night trip
Verified review

10/10 Exceptional

Staff are very helpful. Service are excellent!
Gary, 1-night trip
Verified review

10/10 Exceptional

Super clean and location is amazing! Staff are super helpful and amazingly kind.
Anabelle, 4-night trip
Verified review

8/10 Very good

Hotel is in an excellent spot in Tokyo Shinjuku. Go out of the hotel and you are directly in the Shinjuku life. Lots of bars and restaurants around, a conbini directly in front of the hotel and san chome station entry is also very close. Less the 10 min by foot to Shinjuku Station or Kabukicho. I always stay there, when I am in Tokyo.
Markus, 4-night trip
Verified review

10/10 Exceptional

Great location and staff was very accommodating.
Patrick, 4-night trip
Verified review

10/10 Exceptional

Excellent stay in a perfect location!

Perfect location, exceptionally friendly staff, and everything was spotless. Highly recommend this place for a comfortable and convenient stay!
Robert, 3-night trip
Verified review

8/10 Very good

Great location and washing machine in room.
Allan, 3-night trip
Verified review

10/10 Exceptional

The room was exactly what I expected along with the washing machine in the room which is very convenient specially on a foreign country. I expected a hotel where I could rest and it's exactly what I received.
William, 6-night trip
Verified review

10/10 Exceptional

The location is amazing!
Kalina, 3-night trip
Verified review

10/10 Exceptional

Staff were nice and helpful. The location camt be beat. So easy to walk to shops and the big station. We stayed extra nights here. Would stay again. Also having laundry in the room was a big plus.
Jason, 1-night trip
Verified review

10/10 Exceptional

In the center of Shinjuku. Convenient to everything ( food, shopping, transportation). Quiet, clean rooms, pleasant staff. Great stay.
Linda, 4-night trip
Verified review

10/10 Exceptional

Staff was very helpful. Perfect spot to explore Shinjuku and metro entrance is nearly at front door of hotel.
Douglas, 4-night trip
Verified review

10/10 Exceptional

Great spot, central location
constantine, 6-night trip