Hotel Ambassador Zermatt

Photo gallery for Hotel Ambassador Zermatt

Primary image
Indoor pool, sun loungers
Indoor spa tub
Indoor pool, sun loungers
View from room

Overview of Hotel Ambassador Zermatt

Hotel Ambassador Zermatt

4.0 star property
Mountain hotel in Zermatt with indoor pool and restaurant

9,0/10 Superb

279 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
Map
Spissstrasse 10, Zermatt, VS, 3920
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Free train station pick-up
  • Free train station drop-off
  • Ski rentals
  • Ski storage
  • Ski passes
  • Sauna
  • Spa tub
  • Room service
  • Business center
For families
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Zermatt Gornergratbahn Station - 2 min walk
  • Zermatt Station - 3 min walk
  • Free train station pick-up
  • Free train station drop-off

About this property

Hotel Ambassador Zermatt

4-star hotel in the mountains
At Hotel Ambassador Zermatt, you can look forward to a free breakfast buffet, a terrace, and a garden. For some rest and relaxation, visit the sauna or the hot tub. The onsite restaurant, Restaurant Tapas & Wine, features garden views and fondue. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Free train station pick-up, smoke-free premises, and a porter/bellhop
  • Express check-out, a front desk safe, and multilingual staff
  • Free newspapers, concierge services, and express check-in
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Hotel Ambassador Zermatt feature comforts such as premium bedding and pillow menus, as well as amenities like free WiFi and laptop-friendly workspaces. Guest reviews speak positively of the comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, children's slippers, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and up; COVID-19 vaccination requirement applies to all guests aged 16 and up; guests providing vaccine record must have received complete vaccination at least 1 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 84 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the train station; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 16 and up; COVID-19 vaccination requirement applies to all guests aged 16 and up; guests providing vaccine record must have received complete vaccination at least 1 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 1 per room)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Transfers

  • Free train station shuttle available 24 hours*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's menu

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Ski equipment rentals
  • Ski storage

Facilities

  • 3 buildings/towers
  • Built in 1978
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • An indoor pool
  • Spa tub
  • Sauna

Accessibility

  • Elevator

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Minibar
  • Slippers
  • Children's slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Tapas & Wine - Overlooking the garden, this restaurant specializes in fondue and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Hotelbar - Overlooking the garden, this bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Hosted evening meal costs CHF 55

Children & extra beds

  • Cribs/infant beds are available for CHF 50.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 15.00 per pet

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool or spa tub without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 16 and up. COVID-19 vaccination record requirement applies to all guests aged 16 and up; guests must have received complete vaccination at least 1 days prior to check-in.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Ambassador Hotel Zermatt
Ambassador Zermatt
Ambassador Zermatt Hotel
Hotel Ambassador Zermatt
Zermatt Ambassador Hotel
Hotel Ambassador Zermatt Hotel
Hotel Ambassador Zermatt Zermatt
Hotel Ambassador Zermatt Hotel Zermatt

Frequently asked questions

Does Hotel Ambassador Zermatt offer free cancellation for a full refund?
Yes, Hotel Ambassador Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Ambassador Zermatt?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at Hotel Ambassador Zermatt on 29 September 2022 start from R4 216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Ambassador Zermatt?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Hotel Ambassador Zermatt?
Yes, there's an indoor pool.
Are pets allowed at Hotel Ambassador Zermatt?
Yes, cats and dogs are welcome, with a limit of 1 per room. There's a charge of CHF 15.00 per pet.
Is parking offered on site at Hotel Ambassador Zermatt?
Sorry, there's no onsite parking at Hotel Ambassador Zermatt.
What are the check-in and check-out times at Hotel Ambassador Zermatt?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel Ambassador Zermatt and nearby?
Have fun with onsite winter activities like skiing. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Hotel Ambassador Zermatt also has a sauna and a garden.
Are there restaurants at or near Hotel Ambassador Zermatt?
Yes, Restaurant Tapas & Wine offers fondue and garden views. Nearby restaurants include Swiss Chalet (4-min walk), Theodors Stuba Zermatt 1896 (5-min walk), and Restaurant Walliserstube (5-min walk).
What's the area around Hotel Ambassador Zermatt like?
Hotel Ambassador Zermatt is a short 1-minute walk from Zermatt (QZB-Zermatt Train Station) and 7 minutes' walk from Zermatt–Sunnegga Funicular. Travelers love the hotel's prime location.

Overall score and ratings

9,0

Superb

9,3/10

Cleanliness

8,9/10

Staff & service

9,1/10

Amenities

8,9/10

Property conditions & facilities

9,2/10

Eco-friendliness

10/10 Exceptional

Elizabeth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel
Excellent hotel with close proximity to the railway station.
Pradeep, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It’s a nice hotel to consider during your stay in Zermatt.
Chien-Hsun, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very convenient
We had a suite at this hotel and it was very spacious and clean. We even have a view of the Matterhorn. The hotel is located about 200m from the train station, and it provided us with free transfer from the station. The inly downside is that there is no air conditioning so the room can get stuffy in summer.
Woon Chooi, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful facilities with a wonderful view of the Matterhorn. Staff was incredibly kind and friendly. Breakfast spread was amazing . 10/10 would recommend
Simran, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

gina, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel and front desk staff.
Jonathon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Very beautiful view to Mattrhorn.
Cornel, 1-night trip
Verified Ebookers guest review

10/10 Exceptional

Mohammad, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The front desk personnel, particularly Tanja, we’re all especially friendly and helpful.
Florentino, 1-night family trip
Verified Orbitz guest review