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Hôtel Montmorency

3.0 star property
Family-friendly hotel in Carcassonne with spa and outdoor pool

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Photo gallery for Hôtel Montmorency

Outdoor pool, pool loungers
Premium bedding, in-room safe, individually decorated
Flat-screen TV
Terrace/patio
Exterior
In the heart of the historical district, Hôtel Montmorency offers a tranquil retreat. Unwind with a body scrub or Swedish massage at the onsite spa, relax by the seasonal outdoor pool, or explore nearby historic sites.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Electric vehicle charging point
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Steam room
  • Beach sun loungers
  • Beach towels
  • Self parking
  • Seasonal outdoor pool
  • Hot tub
  • Bar/lounge
  • Room service

For families (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

Premium bedding, in-room safe, individually decorated

Superior Room

7,8 out of 10
Good
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room

Premium bedding, in-room safe, individually decorated

Junior Room

9,2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
4 bedrooms
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Classic Room

Premium bedding, in-room safe, individually decorated

Classic Room

7,0 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, individually decorated

Standard Room

9,0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, individually decorated

Deluxe Room

8,8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
9 bedrooms
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Large Suite

Flat-screen TV

Large Suite

Highlights

Deck/patio
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 180 sq m
  • Resort view
  • Sleeps 10
  • 3 Queen Beds and 4 Twin Beds

View all photos for Premium Deluxe

Premium bedding, in-room safe, individually decorated

Premium Deluxe

9,0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Premium bedding, in-room safe, individually decorated

Suite

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the area

Map
2 Rue Camille Saint-Saens, Carcassonne, Aude, 11000

What's nearby

  • Château Comtal - 2 min walk - 0.2 km
  • Historic Fortified City of Carcassonne - 3 min walk - 0.3 km
  • Narbonnaise Gate - 3 min walk - 0.3 km
  • Le Musée de la Torture de Carcassone - 5 min walk - 0.4 km
  • Aude Gate - 6 min walk - 0.6 km

Getting around

  • Carcassonne (CCF-Pays Cathare) - 17 min drive
  • Castres (DCM-Mazamet) - 71 min drive
  • Couffoulens Station - 10 min drive
  • Pomas Station - 17 min drive
  • Carcassonne Station - 25 min walk

Restaurants

  • ‪L'Escargot - ‬5 min walk
  • ‪Le Trouvère - ‬5 min walk
  • Les Terrasses de la Cité
  • ‪Maison du Cassoulet - ‬5 min walk
  • Le Marcou

About this property

Hôtel Montmorency

Enjoy your visit to Carcassonne with a stay at Hôtel Montmorency. Guests can go for a swim in the outdoor pool and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. A bar/lounge, a hot tub, and a steam room are other highlights at this Mediterranean hotel. Fellow travelers say great things about the helpful staff.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 2 AM
    • Minimum check-in age – 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 15 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property
    • No stag or hen parties

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–noon
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1980
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 10.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Self parking costs EUR 15 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Hôtel Montmorency
Hôtel Montmorency Carcassonne
Montmorency Carcassonne
Montmorency Hotel Carcassonne
Hôtel Montmorency Hotel
Hôtel Montmorency Carcassonne
Hôtel Montmorency Hotel Carcassonne

Frequently asked questions

Does Hôtel Montmorency offer free cancellation for a full refund?

Yes, Hôtel Montmorency does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel Montmorency?

Yes, there's an outdoor pool.

Are pets allowed at Hôtel Montmorency?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Hôtel Montmorency?

Yes. Self parking costs EUR 15 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Hôtel Montmorency?

Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11 AM.

What is there to do at Hôtel Montmorency and nearby?

Hôtel Montmorency has a spa and an outdoor pool, as well as a steam room and a garden.

What's the area around Hôtel Montmorency like?

Hôtel Montmorency is a short 2-minute walk from Château Comtal and 3 minutes' walk from Narbonnaise Gate.

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Hôtel Montmorency Reviews

Reviews

8,6

Excellent

9,0/10

Cleanliness

8,8/10

Staff & service

8,2/10

Amenities

8,6/10

Property conditions & facilities

8,8/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Breakfast
Food
Bathroom
Lobby
Shower
Gardens
Toilet

What guests liked

  • The pool area was a lovely oasis with a good size, sun loungers, and a jacuzzi. (10 reviews)
  • Parking was convenient and secure with good availability. (6 reviews)
  • Breakfast was delicious, of very good quality, and reasonably priced with a plentiful selection of food. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Lovely family run hotel close to the old city
PATRICK, 2-night trip

6/10 Good

Good Location but poor bathroom

Basic but convenient location for exploring old city. Configuration of bathroom was very poor.
Stephen, 1-night trip

10/10 Exceptional

Lovely hotel in a fantastic location just under the city walls - only complaint is that the shower wasn't working
Stephen, 1-night trip

8/10 Very good

Hotel looks very nice. I only stayed for one night so I can’t enjoy all the amenities.
Nelson, 1-night trip

10/10 Exceptional

Besides the helpful staff the location is fantastic.
Mindy, 1-night trip

10/10 Exceptional

Lovely stay
Clair, 1-night trip

4/10 Fair

The room was terrible. Old carpet and old room. It is a 2 stars not a 3 stars.
Diane, 1-night trip

8/10 Very good

Great to visit the medieval city by foot. Limited dining options if you don’t have a car.
Bibria, 1-night trip

10/10 Exceptional

Excellent place to stay for a visit to the wonderful city of Carcasonne. Convenient, safe parking on-site for 15 euros per night. Our bedroom was clean and comfortable, across the road from the main hotel reception but that wasn’t a problem. Lovely pool and pool area with sun beds, which we made use of.
Sarah, 2-night trip

10/10 Exceptional

Great location just next to the old city, room spotless, staff very friendly and helpful, safe parking
Leila Sadat, 1-night trip

10/10 Exceptional

Fantastic Hotel

Situated just a couple of minutes walk to the centre. The staff were excellent and very attentive. The outside space dares you to just sit, relax and unwind to soft music and a great cocktail menus.
James, 3-night trip

10/10 Exceptional

Fantastic stay in March

We thoroughly enjoyed our stay at the hotel. The location is amazing in addition to the service and quality of the room. We will happily recommend the hotel to our friends. Thank you for a wonderful stay.
Gregory, 2-night trip

10/10 Exceptional

Small but clean rooms, great service. Awsome location
Kristine, 1-night trip

10/10 Exceptional

Room is little small but the hotel is across from the Medieval castle
Lam, 1-night trip

8/10 Very good

Great location to walk up to the City.
Carol, 2-night trip

10/10 Exceptional

We love how close it was to the fortified city. It was so easy just to walk across the street to the gate. Rooms were clean (wallpaper a little outdated but no biggie). We tried the spa as well and enjoyed it. Front desk very helpful
Caroline, 1-night trip

10/10 Exceptional

Beautiful property, right beside the walls of Carcassonne. Lush greenery surrounds the hotel.
David, 1-night trip

10/10 Exceptional

Amazing hotel and incredible location… watching fireworks for bastille day from the hotel garden. We can’t wait to return again very soon
Stephen, 2-night trip

10/10 Exceptional

Incredible castle views

We loved this hotel. Unbelievable location across the street from the most amazing castle. Pool and other facilities were great. Highly recommend this place.
Paul, 1-night trip

8/10 Very good

Gorgeous hotel, lovely pool, great food, friendly staff and the cutest chien et chat. Ladies, take a mirror so you can do your makeup outside, as the spotlights in the bedrooms and bathroom make it tricky... Other than that, we loved it. What a location!!
Jane, 4-night trip

10/10 Exceptional

Stunning location and perfectly placed

Stunning location and perfectly located. Breakfast v good and pool just what was needed to cool down. Staff lovely but not enough of them so service was a bit slow.
L, 2-night trip

10/10 Exceptional

Perfectly situated to explore the medieval city. Clean modern rooms. Friendly staff. Lovely petit dejeuner!
Simon, 1-night trip

10/10 Exceptional

Excellent property on every level - authentic French style and quality . Staff are so professional, breakfast and lunch at the property was delicious. Outdoor seating and pool area is beautifully maintained and the gardens are idyllic . Perfect location to explore Carcassonne and the surrounding areas
Linda, 1-night trip

8/10 Very good

Excellent location, nice hotel

Perfect location. We went to Carcasson Cite every night for dinner. It is just steps from hotel. Hotel staff very nice. Food was good in their restaurant. Parking is easy. Room had little patio, but too cold now. Patio door did not lock. Never fixed. Area feels super safe, though. Cite shops cute, mostly touristy. Amorino gelato there. Good stay.
Deborah, 4-night trip

10/10 Exceptional

Pretty good overall but sink and shower were clogged. Some refurbishing needed is some rooms. Wear and tear visible in spots. Good A/C, great views, excellent bar, very friendly staff.
Jose, 1-night trip