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Hôtel Montmorency

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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Terrace/patio

Overview of Hôtel Montmorency

Hôtel Montmorency

3.0 star property
Family-friendly hotel in Carcassonne with spa and outdoor pool

8,4/10 Very good

356 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
2 Rue Camille Saint-Saens, Carcassonne, Aude, 11000
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Steam room
  • Beach sun loungers
  • Beach towels
  • Self parking
  • Spa tub
  • Bar/lounge
  • Room service
  • Babysitting
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Carcassonne Medieval City - 1 min drive
  • Chateau Comtal - 2 min drive
  • Narbonnaise Gate - 4 min drive
  • Massif Central - 33 min drive

Getting around

  • Carcassonne (CCF-Pays Cathare) - 19 min drive
  • Castres (DCM-Mazamet) - 75 min drive
  • Couffoulens Station - 10 min drive
  • Pomas Station - 17 min drive
  • Carcassonne Station - 25 min walk
Map

About this property

Hôtel Montmorency

Enjoy your visit to Carcassonne with a stay at Hôtel Montmorency. Guests can go for a swim in the outdoor pool and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. A bar/lounge, a spa tub, and a steam room are other highlights at this Mediterranean hotel. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3 PM - 2 AM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Debit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 10 per day)
  • Onsite extended parking (EUR 10 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–noon
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Babysitting (surcharge)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1980
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

SPA CARITA has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.43 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of EUR 15 for adults and EUR 8 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 10.0 per day

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 5 per pet, per day

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 10 per day
  • Extended parking costs EUR 10 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from April to October
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts major credit cards and cash.

Also known as

Hôtel Montmorency
Hôtel Montmorency Carcassonne
Montmorency Carcassonne
Montmorency Hotel Carcassonne
Hôtel Montmorency Hotel
Hôtel Montmorency Carcassonne
Hôtel Montmorency Hotel Carcassonne

Frequently asked questions

Overall score and ratings

8,4

Very good

8,8/10

Cleanliness

8,6/10

Staff & service

7,7/10

Amenities

8,3/10

Property conditions & facilities

8,3/10

Eco-friendliness
Write a review

10/10 Exceptional

Julie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel Montmorency
The young lady who checked us in was friendly, knowledgeable, and helpful. The room was small, but had everything necessary for a comfortable stay. The breakfast was ok, but we would have preferred a buffet breakfast instead of having a server bring the food and coffee to our table.
Sherry, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It's a very lovely property. The rooms are small, but to be expected. Very nicely appointed and very clean. Staff were great
Joseph, 2-night trip with friends
Verified Orbitz guest review

8/10 Very good

Location is excellent; but room is a bit small than expects
Charles, 1-night family trip
Verified Expedia guest review

4/10 Fair

The location is really great. But unfortunately two issues - the hotel advertises a spa, but we were told that in high season it is unavailable for guests as it is always booked up. Secondly, when we used the bath, there was a noise like someone was playing the didgeridoo over very bad speakers. I’m not talking about pipes rattling, it was full-on like a rutting wildebeest. Made it completely unusable. I took a recording and played to the person at reception and they seemed completely indifferent.
James, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Ood value and great location.
Great location and comfortable room with very friendly service. The hotel is right across the street from the entrance to the old walled city which was perfect for our short stay. And we had a semi private patio/garden area. I think ours was a deluxe room so it was a bit smaller than I expected. And I am used to most rooms having a mini fridge and kettle so was surprised this one did not. I had brought wine and didnt have a place to chill it so one of the receptionists helped me out with an ice bucket which was very accommodating. The colors in the room are way too loud, lots of bright pink and orange which is rather hard to look at. I would definitely stay again and just ask for a different room. The parking was reasonably priced at €10. I thought €15 was a bit high for a continental breakfast so we ate in the old town.
Cheri, 1-night trip
Verified Hotels.com guest review

4/10 Fair

I thought the property and facilities were very well maintained. The wall paper in my room screamed at me. Too many bold colors. The 60’s are calling! They want their room decor back! I couldn’t get the shower head to work in the bathroom. In fact, a small chrome piece came loose in my hand. At that point, I gave up on the shower. It was also difficult to get in to.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Carcassone gem
This hotel is the perfect location to explore all the Carcassone has to offer. The accommodations are clean and comfortable, the lounge at the partner hotel across the street has one of the best night time views of the médiéval cité and the friendly onsite cat and dogs were an added bonus. The staff were attentive and friendly and our son LOVED his daily Chocolat chaud in the mornings!
Donald, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Location, room too small, clean, too expensive for what’s offered
1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Perfect choice of hotel
Fantastic hotel. Location was perfect for a trip to Carcassonne and our room was clean, comfortable and a good size. The service we received during our stay was friendly and could not of asked for more at the price point
Adam, 4-night trip with friends
Verified Hotels.com guest review