Queen Victoria Hotel & Manor House by NEWMARK puts you a short five-minute drive from Cape Town Stadium and Cape Town International Convention Centre. Guests can visit the spa to indulge in massages, body wraps or facials, and Dash serves breakfast, lunch and dinner. This luxurious hotel also features a poolside bar, a health club and a fitness centre. Fellow travellers say great things about the helpful staff.
Portswood Close Portswood Ridge, Victoria & Alfred Waterfront, Cape Town, Western Cape, 8001
What's nearby
Two Oceans Aquarium - 4 min walk
Cape Town Stadium - 16 min walk
Cape Town International Convention Centre - 19 min walk
Long Street - 3 min drive
Cape Town Cruise Terminal - 3 min drive
Getting around
Cape Town Intl. Airport (CPT) - 21 min drive
Cape Town Station - 29 min walk
Cape Town Bellville Station - 29 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Train station pick-up (surcharge)
Cruise terminal shuttle (surcharge)
Casino shuttle (surcharge)
Restaurants
V & A Waterfront - 3 min walk
Starbucks - 2 min walk
Ocean Basket - 3 min walk
Life Grand Café - 2 min walk
Cooked - 3 min walk
About this property
Queen Victoria Hotel & Manor House by NEWMARK
Queen Victoria Hotel & Manor House by NEWMARK puts you just a 5-minute drive from Cape Town Stadium and Cape Town International Convention Centre. Guests can visit the spa to indulge in massages, body wraps, or facials, and Dash serves breakfast, lunch, and dinner. This luxurious hotel also features a poolside bar, a health club, and a fitness center. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
35 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Train station pickup
Cruise terminal shuttle*
Off-site
Area shuttle*
Casino shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
Restaurant
Bar/lounge
Poolside bar
24-hour room service
Traveling with children
Babysitting (surcharge)
Children's menu
What to do
Beach nearby
Access to nearby outdoor pool
Free use of nearby fitness center
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Parasailing nearby
Surfing/body boarding nearby
Scooter/moped rentals nearby
Skydiving nearby
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Porter/bellhop
Free bicycle rentals
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Garden
Terrace
Health club
Full-service spa
Sauna
At least 80% of food locally-sourced
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Double-glazed windows
Reception hall
Victorian architecture
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
42-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Dining
Dash - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately ZAR 385.00 for adults and ZAR 200 for children
Airport shuttle service is offered for an extra charge of ZAR 900 per person (one-way)
Cruise ship terminal shuttle and train station pick-up service is offered for an extra charge
Area shuttle and casino shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Queen Hotel Victoria
Queen Victoria Hotel
Victoria Queen Hotel
Queen Victoria Hotel Cape Town, South Africa
Queen Victoria Hotel Cape Town
Queen Victoria Cape Town
Queen Victoria Hotel Manor House Cape Town
Queen Victoria Hotel Manor House
Queen Victoria Manor House Cape Town
Queen Victoria Manor House
Queen Victoria Hotel
Queen Victoria Hotel Manor House by NEWMARK
Queen Victoria Hotel & Manor House by NEWMARK Hotel
Queen Victoria Hotel & Manor House by NEWMARK Cape Town
Queen Victoria Hotel & Manor House by NEWMARK Hotel Cape Town
Frequently asked questions
Does Queen Victoria Hotel & Manor House by NEWMARK offer free cancellation for a full refund?
Yes, Queen Victoria Hotel & Manor House by NEWMARK does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Queen Victoria Hotel & Manor House by NEWMARK?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Queen Victoria Hotel & Manor House by NEWMARK?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Queen Victoria Hotel & Manor House by NEWMARK?
Yes, an airport shuttle is available. The charge is ZAR 900 per person one-way.
What are the check-in and check-out times at Queen Victoria Hotel & Manor House by NEWMARK?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an onsite casino at Queen Victoria Hotel & Manor House by NEWMARK?
No, this hotel doesn't have a casino, but GrandWest Casino & Entertainment World (15-min drive) is nearby.
What is there to do at Queen Victoria Hotel & Manor House by NEWMARK and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a health club. Queen Victoria Hotel & Manor House by NEWMARK also has a garden and access to a nearby outdoor pool.
Are there restaurants at or near Queen Victoria Hotel & Manor House by NEWMARK?
Yes, there's an onsite restaurant, Dash.
Does Queen Victoria Hotel & Manor House by NEWMARK have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Queen Victoria Hotel & Manor House by NEWMARK like?
Queen Victoria Hotel & Manor House by NEWMARK is located on the waterfront in Victoria and Alfred Waterfront, a short 16-minute walk from Cape Town Stadium and 19 minutes' walk from Cape Town International Convention Centre.
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Queen Victoria Hotel & Manor House by NEWMARK Reviews
Reviews
9,4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,8/10
Cleanliness
9,6/10
Staff & service
9,4/10
Amenities
9,6/10
Property conditions & facilities
9,4/10
Eco-friendliness
Reviews
10/10 Exceptional
25 January 2025
Perfect stay in Cape Town
Perfect stay in Dock House. Everything about the hotel & facilities are excellent & the staff really do go the extra mile to make the stay special. The location is perfect for Waterfront & we would definitely recommend.
David
David, 2-night trip
10/10 Exceptional
11 February 2025
We were upgraded to the Dock House & had a lovely big room & bathroom looking over to the waterfront. The small breakfast room was beautifully presented with fantastic flower displays & the staff could not do enough for you.
David
David, 1-night trip
10/10 Exceptional
22 September 2024
All of the staff were very friendly and helpful. The room was elegantly appointed. The food in the restaurant was top notch.
Barbara
Barbara, 4-night trip
10/10 Exceptional
11 January 2024
Wonderful Stay
Salvo
Salvo, 1-night trip
10/10 Exceptional
12 March 2024
Friendly helpful staff in a great location
Helen
Helen, 5-night trip
10/10 Exceptional
04 August 2024
Small quiet hotel. Perfect location and all the staff were excellent. They could not have been more helpful. Highly recommended hotel.
Richard
Richard, 6-night trip
10/10 Exceptional
21 May 2024
Great staff and service. Excellent location.
Clemente
Clemente, 2-night trip
10/10 Exceptional
28 May 2024
Excellent place. Everything and everyone were great and professional
orietta
orietta, 1-night trip
10/10 Exceptional
26 November 2023
Clean Room and very helpful staff
James
James, 8-night trip
10/10 Exceptional
18 December 2023
Excellent hotel near the ‘Waterfront’.
Extremely attentive and professional staff, good location for the Waterfront.
Kenneth
Kenneth, 2-night trip
10/10 Exceptional
01 January 2024
Everything was amazing from check-in to check-out…. The staff and property are perfection…. Breakfast and room service was delicious
karen
karen, 1-night trip
10/10 Exceptional
22 March 2023
Lovely hotel just over the road from waterfront.
Anthony
Anthony, 7-night trip
10/10 Exceptional
26 January 2024
We enjoyed a four night stay at the hotel. This is our second visit - location brilliant in an historic area of the waterfront. Staff very helpful, facilities exceptional with a beautiful pool area and fabulous spa ! Will go again!
Laura
Laura, 4-night trip
10/10 Exceptional
09 July 2022
Excellent hotel. Fantastic location near the V&A waterfront. Staff helpful and attentive
John
John, 4-night trip
10/10 Exceptional
21 February 2023
Staff was super friendly and helpful. Food excellent
Diane
Diane, 2-night trip
10/10 Exceptional
26 February 2024
Very convenient for waterfront. Lovely pool garden, room large with oversize bathroom
A J
A J, 1-night trip
8/10 Very good
02 February 2024
The hotel was well equipped so comfortable and clean, its proximity to the main road meant it was very noisy in our room and the swimming pool, the staff were very friendly and so helpful although there weren’t enough staff for breakfast service and at the bar early evening
Linda
Linda, 3-night trip
10/10 Exceptional
13 December 2023
Everything is excellent
Boris
Boris, 2-night trip
10/10 Exceptional
22 January 2024
Everything was in fabulous condition and the staff were extremely friendly. Despite Cape Town being a somewhat dangerous destination at the moment, I felt very safe and taken care of at the hotel, given proper guidance on activities and how to enjoy the surrounding area. I would definitely return to stay again!
Madison
Madison, 5-night trip
10/10 Exceptional
04 March 2024
Honeymoon Garden Route
First stop en route up the garden route for our honeymoon and couldn’t have got off to a better start. The hotel itself is amazing very modern with all the amenities you could ask for. The staff were very attentive and friendly can not speak highly enough of all involved with the hotel. The breakfast as well was amazing and set us up perfectly every morning for the rest of the day
Kuljinder
Kuljinder, 3-night trip
10/10 Exceptional
02 October 2023
Top notch hotel in a great location. The V&A Waterfront provides a very safe walkable area with lots of shops, restaurants and entertainment options (boat trips, tours). The hotel staff at Queen Victoria is top notch in all respects- courtesy, helpfulness and desire to do anything they can to make your stay in the city/country as good as possible.
Eddie
10/10 Exceptional
20 May 2023
Fantastic experience
Fantastic experience. Beautifull hotell with great service. From check in, room cleaning, concierge to breakfast. Everybody was extremely helpfull and kind.
Jenny
Jenny, 4-night trip
10/10 Exceptional
26 February 2023
First class in every way
We enjoyed 5 nights here. Could not recommend highly enough. Location, condition and amenities unsurpassed. Would not consider any other hotel at the Waterfront.
Lorna
Lorna, 5-night trip
10/10 Exceptional
12 September 2024
I can’t say enough about the staff here. Check in was not waiting in line in front of a long counter. Instead, you were seated at a desk and given a beverage to sip on during the quick check in process. There was always someone nearby to ask a question. The breakfast that was included had so many choices and was delicious! Location was a very short walk to the Waterfront. Room was very nice with a small tray of treats to greet us. Bathroom included heated towel racks which were a pleasant surprise. My only criticism was that the bathroom toilet area had obviously had a water leak so the paint was bulging and looked horrible which was certainly not in keeping with the rest of the hotel. I would definitely recommend.