2/10 Poor
Verry poor
Sumit
Sumit, 1-night trip
Brookvale Guest House Room 11
Guesthouse within easy reach of WestQuay Shopping Centre
Brookvale Guest House Room 11 puts you within a 10-minute drive of Southampton Cruise Terminal and WestQuay Shopping Centre. Also, New Forest National Park and South Downs National Park are within a short drive.
Good
Popular amenities
- Free WiFi
$25 nightly
$29 total
Feb 22 - Feb 23
Total with taxes and fees
Room options
Check availability for these dates
Double Room
Highlights
Heating
Full-sized refrigerator/freezer
6 bathrooms
Separate bathtub and shower
Microwave
Oven
Stovetop
Cookware/dishes/utensils
- Sleeps 2
- 1 Double Bed
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About the neighborhood
3 Brookvale Rd, Southampton, England, SO17 1QN
About this property
Brookvale Guest House Room 11
Brookvale Guest House Room 11 puts you within a 10-minute drive of Southampton Cruise Terminal and WestQuay Shopping Centre. Also, New Forest National Park and South Downs National Park are within a short drive.
At a glance
Room amenities
Frequently asked questions
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Brookvale Guest House Room 11 Reviews
Good
3.0
Cleanliness
2.0
Amenities
2.0
Staff & service
2.0
Property conditions & facilities
2/10 Poor
Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed up. Furthermore, the bathroom had only cold water and no toiletries were provided, other than toilet paper.
When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed up. Furthermore, the bathroom had only cold water and no toiletries were provided, other than toilet paper.
To make matters worse, because it was raining and the window frames were not sealed, water from the gutters was pouring straight onto a tin surface. The noise was so loud that it was impossible to get to sleep.
Galin
Galin, 1-night trip
10/10 Exceptional
Nizar
Nizar, 3-night trip
10/10 Exceptional
Thomas
Thomas, 5-night trip
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