The Collective Canary Wharf in London

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Memory foam beds, in-room safe, laptop workspace, blackout drapes

Overview
Rooms
Location
Amenities
Policies

4-star property

4-star hotel with indoor pool, near O2 Arena

7,2/10 Good

565 verified Hotels.com guest reviews

Popular amenities

Parking available

Pool

Free WiFi

Gym

Kitchenette

Non-smoking

Price available on 2023/02/02

20 Crossharbour Plaza, London, England, E14 9YF

Room options

About this area

What's nearby

In Canary Wharf
Thames River - 2 min drive
ExCeL Exhibition Centre - 14 min drive
Tower Bridge - 15 min drive
Westfield Stratford City - 17 min drive
O2 Arena - 16 min drive
Liverpool Street - 19 min drive
London Stadium - 11 min drive
Tower of London - 20 min drive
London Bridge - 23 min drive
The Shard - 22 min drive

Getting around

London City Airport (LCY) - 12 min drive
Stansted Airport (STN) - 45 min drive
Luton Airport (LTN) - 58 min drive
Gatwick Airport (LGW) - 71 min drive
Heathrow Airport (LHR) - 87 min drive
Limehouse Station - 6 min drive
Shadwell Station - 7 min drive
Wapping Station - 8 min drive
Crossharbour DLR Station - 4 min walk
South Quay DLR Station - 6 min walk
Mudchute Station - 9 min walk

Restaurants

Taylor St Baristas - 3 min walk
Lemongrass Kitchen - 5 min walk
Byblos Harbour - 5 min walk
The George - 5 min walk
Capeesh - 5 min walk

About this property

The Collective Canary Wharf

The Collective Canary Wharf puts you 2.8 mi (4.5 km) from O2 Arena and 2.9 mi (4.7 km) from ExCeL Exhibition Centre. The indoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Other highlights at this upscale hotel include a sauna and a steam room. Fellow travelers like the pool and helpful staff. Public transportation is just a short walk: Crossharbour DLR Station is 4 minutes and South Quay DLR Station is 6 minutes.

Languages

English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Property is disinfected using an electrostatic sprayer

Sheets and towels are washed at 60°C/140°F or hotter

Follows regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-out

Cashless transactions are available for all charges at the property

Guest rooms kept vacant for 72 hours between stays

Social distancing measures in place

Contactless room service is available

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Masks and gloves available

Masks are required at the property

Hand sanitizer provided

Enhanced food service safety measures are in place

Individually-wrapped food options available through room service

Reservations are required for the use of certain onsite facilities

This information is provided by our partners.

At a glance

Hotel size

151 rooms
Arranged over 20 floors

Arriving/Leaving

Check-in time from 3:00 PM - midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out time is 11:00 AM
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Children (18 years old and younger) not allowed

Pets

Pets not allowed
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Onsite self parking (GBP 12 per night)
Onsite parking limited

Other information

Smoke-free property

Property amenities

Working away

Business center
Coworking spaces

Services

24-hour front desk
Concierge services
Laundry facilities
Luggage storage
Multilingual staff

Facilities

Built in 2019
Safe-deposit box at front desk
Library
Television in common areas
Communal living room
Fitness center
An indoor pool
Sauna
Steam room

Accessibility

Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Bathroom emergency pull cord

Languages

English
French
Italian
Spanish

Room amenities

Be entertained

32-inch LED TV
Cable TV channels

Home comfort

Heating
Electric kettle
Iron/ironing board

Sleep well

Blackout drapes/curtains
Memory foam mattress
Bed sheets provided

Freshen up

Shower only
Free toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Laptop-friendly workspace
Free WiFi

Food and drink

Refrigerator
Kitchenette
Stovetop
Free bottled water
Cookware, dishes, and utensils

Weekly housekeeping
In-room safe (laptop compatible)

Fees & policies

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Parking

Self parking costs GBP 12 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

Policies

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

The Collective Canary Wharf Hotel

The Collective Canary Wharf London

The Collective Canary Wharf Hotel London

Frequently asked questions

Does The Collective Canary Wharf offer free cancellation for a full refund?

Yes, The Collective Canary Wharf does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at The Collective Canary Wharf?

As of 28 January 2023, prices found for a 1-night stay for 2 adults at The Collective Canary Wharf on 02 February 2023 start from R2 491, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at The Collective Canary Wharf?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at The Collective Canary Wharf?

Yes, there's an indoor pool.

Are pets allowed at The Collective Canary Wharf?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Collective Canary Wharf?

Yes. Self parking costs GBP 12 per night. Parking spots may be limited.

What are the check-in and check-out times at The Collective Canary Wharf?

You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at The Collective Canary Wharf and nearby?

The Collective Canary Wharf has an indoor pool and a sauna, as well as a steam room.

Are there restaurants at or near The Collective Canary Wharf?

Yes. Nearby restaurants include Taylor St Baristas (3-min walk), Lemongrass Kitchen (5-min walk), and Byblos Harbour (5-min walk).

Does The Collective Canary Wharf have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and cookware.

What's the area around The Collective Canary Wharf like?

The Collective Canary Wharf is in Canary Wharf, a short 4-minute walk from Crossharbour DLR Station and 10 minutes' walk from Thames River. Travelers say this hotel is in a good location.

7,2

Good

7,9/10

Cleanliness

7,6/10

Staff & service

7,9/10

Amenities

7,7/10

Property conditions & facilities

7,5/10

Eco-friendliness