Ambassador Thermal Motel, located in the city center, offers a warm welcome with laundry facilities and free in-room WiFi. Enjoy 2 outdoor pools and an indoor pool, plus take advantage of luggage storage and tour/ticket assistance. Helpful staff have left a lasting impression on previous guests.
When you stay at Ambassador Thermal Motel, you'll be within a 10-minute drive of Skyline Rotorua. Guests can take a dip in one of 2 outdoor pools, and freebies like WiFi and self parking are added perks. An indoor pool and a children's pool are other highlights, and rooms offer conveniences like refrigerators and microwaves. Fellow travelers like the helpful staff and location.
Languages
English
At a glance
DONE
Hotel size
19 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age – 18
Check-out time is 10 AM
DONE
Special check-in instructions
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free off-site parking within 16 ft
Street parking available
DONE
Other information
Designated smoking areas
Property amenities
Traveling with children
Children's pool
What to do
Bicycle rentals nearby
Services
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Facilities
2 buildings/towers
Safe-deposit box at front desk
2 outdoor pools
An indoor pool
Outdoor furniture
Room amenities
Be entertained
32-inch TV
Cable/satellite TV channels
Home comfort
Heating
Fan
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Free tea bags/instant coffee
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Fees & policies
Refundable deposits
Breakage deposit: NZD 100 per stay
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from March 16 to April 10:
One of the swimming pools
Policies
This property does not have elevators.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua
Frequently asked questions
Does Ambassador Thermal Motel offer free cancellation for a full refund?
Yes, Ambassador Thermal Motel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ambassador Thermal Motel?
Yes, there are 2 outdoor pools, an indoor pool, and a children's pool.
Are pets allowed at Ambassador Thermal Motel?
Sorry, pets aren't allowed.
Is parking offered on site at Ambassador Thermal Motel?
Yes, there's free self parking.
What are the check-in and check-out times at Ambassador Thermal Motel?
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Check-out time is 10 AM.
What is there to do at Ambassador Thermal Motel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include an indoor pool.
Does Ambassador Thermal Motel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes cookware, a refrigerator, and a microwave.
What's the area around Ambassador Thermal Motel like?
Ambassador Thermal Motel is in Inner City, a short 5-minute walk from Eat Street and 5 minutes' walk from Tamaki Maori Village. Travelers say this hotel is in a good location.
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Ambassador Thermal Motel Reviews
Reviews
8,4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,6/10
Cleanliness
8,8/10
Staff & service
8,2/10
Amenities
8,0/10
Property conditions & facilities
7,6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Restaurant
Children
Spa
Lake
Family friendly
Parking
Bed
What guests liked
The property offers a range of heated pools, including a mineral thermal pool and spa, which were enjoyed by guests. (17 reviews)
The spa and thermal pools were a highlight, offering a wonderful experience for guests. (9 reviews)
The hot tub was the hottest and inviting one the reviewers had ever experienced. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
20 January 2025
Was so close to everything really enjoyed our stay
Della
Della, 3-night trip
6/10 Good
25 February 2025
Clean budget hotel
Nice budget hotel with everything you need for a comfortable stay.
Colin J
Colin J, 1-night trip
8/10 Very good
08 February 2025
Good location for everything
Elaine
Elaine, 1-night trip
10/10 Exceptional
19 February 2025
Property was clean, functional and easy to get to.
MICHAEL
MICHAEL, 2-night trip
8/10 Very good
28 January 2025
Nice in general very conveniente for the town
MARIA JOSE
MARIA JOSE, 2-night trip
10/10 Exceptional
09 February 2025
Convenient central location. Comfortable and well equipped.
Lesley
Lesley, 2-night trip
8/10 Very good
28 December 2024
Good overnight stay close to intercity bus station and shopping/food places.
Esme
Esme, 1-night trip
10/10 Exceptional
29 January 2025
great position
Errin
Errin, 1-night trip
8/10 Very good
01 January 2025
The staff wer really nice and welcoming, rooms wer cleaned each morning, the location was ideal only a short walk to restaurants, would def come back again we thoroughly enjoyed our stay thankyou so much
Paulette
Paulette, 2-night trip
10/10 Exceptional
27 October 2024
Nice clean accomodation, close to resturants
Ebony
Ebony, 1-night trip
8/10 Very good
17 December 2024
Decent property
john
john, 1-night trip
6/10 Good
09 January 2025
The motel is in a great location and the mineral pool is a nice bonus. Our room smelled strongly of cleaning chemicals when we entered, the shower was mouldy and the carpet old.
Tina
Tina, 2-night trip
8/10 Very good
19 December 2024
Close walking distance to city centre and eating places. Staff friendly. Facilities are clean but slightly oldish and needs a paint.
JEANETTE
JEANETTE, 2-night trip
8/10 Very good
05 November 2024
Overall good stay, just the motel is a little rundown!
Tuan
Tuan, 2-night trip
10/10 Exceptional
30 November 2024
Good all round
Clarence
Clarence, 3-night trip
10/10 Exceptional
10 November 2024
Highly recommended almost perfect
Sze Kiat
Sze Kiat, 4-night trip
6/10 Good
10 January 2025
In a good location with spacious rooms but rooms needed repairs and maintenance. Rooms were reasonably clean but shower had mould.
Suzanne
Suzanne, 1-night trip
10/10 Exceptional
23 September 2024
Good place and Price worthy
Parthiv
Parthiv, 1-night trip
8/10 Very good
25 January 2025
perfect location and view,but abit hot without airconditioner,facility old. Service time different as show in office so better communicate and adjust time for your check out or want ask any question/disscusion,better think before arrive and ask all when u check in.
Katherine
Katherine, 1-night trip
8/10 Very good
13 July 2024
Good location
Sharon
Sharon, 2-night trip
4/10 Fair
24 January 2025
So as i walked in the room i noticed dirty curtins toilet sink was filthy dust everywere
Gary
Gary, 4-night trip
8/10 Very good
11 January 2025
Pool needs a repaint. Mattress due replacement as starting to collapse on one side. Incomplete refurbishing of the room, old water damage on cupboard still evident. Room however spotless and spacious. Staff helpful and friendly.
Bev and John
Bev and John, 1-night trip
8/10 Very good
20 November 2024
Staff was warm and welcoming. Johns gave us a bigger room than we reserved and even helped us carry our suitcases up to our room. Property looks like your typical family run motel so there's a bit of quirkiness to it. Spa tub was the hottest hotel/motel one we've ever been in which was wonderful! We didn't try the other 2 pools
Suzanna
Suzanna, 2-night trip
8/10 Very good
31 August 2023
Great place to stay, located close to the lake front and park and amenities