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All properties in Osaka, Osaka (prefecture), Japan
1 room, 2 adults

Hotel Elsereine Osaka

3,5-star3,5 stars
1-5-25 Dojima, Kita-ku, Osaka, Osaka-fu, 530-0003, Japan

3.5-star hotel with restaurant, near Grand Front Osaka Mall
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • I wanted to have a bottle of water.Mar 9, 2020
  • It was close to my work, so I was able to walk. It is very quiet and comfortableFeb 23, 2020

Hotel Elsereine Osaka

from ZAR 924
  • Standard Twin Room, Non Smoking (22sqm)
  • Superior Double Room, Non Smoking (22sqm)
  • Standard Double Room, Non Smoking
  • Corner Twin Room, Non Smoking
  • Royal Suite, Non Smoking (60.8sqm)
  • Junior Suite, Non Smoking (58sqm)
  • Twin Room, Non Smoking (3rd Bed Optional, 21.7sqm)
  • Deluxe Twin Room, Non Smoking (44sqm)
  • Run of the House Non Smoking
  • Superior Double Room Single Use, Non Smoking (22sqm)
  • Standard Twin Room, 2 Bedrooms, Non Smoking

What’s around Hotel Elsereine Osaka

Landmarks

  • In Kita
  • Umeda Sky Building - 16 min walk
  • Grand Front Osaka Mall - 15 min walk
  • Mint Museum - 34 min walk
  • Osaka Castle - 2.5 mi / 4 km
  • Kuromon Ichiba Market - 2.7 mi / 4.3 km
  • Tsutenkaku Tower - 4.4 mi / 7 km
  • Universal Studios Japan - 4.6 mi / 7.3 km

Getting around

  • Kansai Intl. Airport (KIX) - 40 min drive
  • Itami Airport (ITM) - 9 min drive
  • Kobe Airport (UKB) - 26 min drive
  • Kitashinchi Station - 3 min walk
  • Watanabebashi Station - 6 min walk
  • Oebashi Station - 8 min walk
  • Nishi-Umieda Station - 4 min walk
  • Higobashi Station - 7 min walk
  • Umeda Station (Hanshin) - 7 min walk

At a glance

Key facts

Hotel size

  • This hotel has 137 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite self parking (JPY 2000 per night; includes in/out privileges)

  • Wheelchair-accessible parking and van parking on site

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Italian
  • Japanese

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 26-inch flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

Dining

Katsura - This restaurant serves lunch and dinner.

Ginmokusei - This restaurant serves breakfast and brunch.

Hotel Elsereine Osaka’s small print

Also known as

  • Elsereine
  • Hotel Elsereine Osaka Osaka
  • Hotel Elsereine Osaka Hotel Osaka
  • Elsereine Hotel
  • Elsereine Hotel Osaka
  • Elsereine Osaka
  • Hotel Elsereine
  • Hotel Elsereine Osaka
  • Hotel Elsereine Osaka Hotel

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300 per person, per night

Optional extras

Self parking costs JPY 2000 per night with in/out privileges

Breakfast costs between JPY 1900 and JPY 2200 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Elsereine Osaka

  • What are the cleanliness and hygiene measures currently in place at Hotel Elsereine Osaka?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Elsereine Osaka?
    Yes. Self parking costs JPY 2000 per night.
  • Are pets allowed at Hotel Elsereine Osaka?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hotel Elsereine Osaka?
    You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Hotel Elsereine Osaka?
    Yes, there's an onsite restaurant, Katsura. Nearby restaurants include Orobianco OSTERIA (3-min walk), KISOJI (3-min walk), and AMA-LUR (3-min walk).
  • What is there to do at Hotel Elsereine Osaka and nearby?
    Recommended spots to visit include Grand Front Osaka Mall (0.8 mi) and Umeda Sky Building (0.8 mi), along with Mint Museum (1.8 mi) and Osaka Castle (2.5 mi).

Recent reviews

Fabulous 8,8 From 272 reviews

Exceptional 10,0
Great hotel with great staff
I love this hotel as it is beautiful and the staffs are so great. It is a bit of a walk from JR Osaka station but it is connected by the underground path so that you do not need an umbrella even if it rains.
Takashi, us4 night business trip
Good 6,0
Pros With an exit to the underground street; I stayed in high floor, so it’s quiet Cons: few sockets, and the locations are quite strange; shops close earlier when comparing to the shops in Shinsaibashi
hk5 night romance trip
Very good 8,0
The hotel has a number of reviews commenting on its white-marble Cinderella meets Liberace aesthetic. It's odd considering the hotel is so new, but hey it's Japan. Hotel lobby is on the 1st (Japanese/American 2nd) floor and has an odd wet-sheep lanolin smell about it as you ascend the escalator. We later realised this smell appears in other parts of Osaka too. Twin room offered power outlets to each bed. Room had a small couch, appearing to be a fold-out sofa-bed. Bathroom standard Japanese pod-style with limited shelf space. Window unable to open (possibly only in an emergency, but didn't try to open it) Lifts were frequent and fast. Breakfast was standard western/Japanese hotel stuff. Drip filter coffee was very strong. Hot options were usually virtually cold. Bread was usually stale but the pastries (assume par-cooked or frozen) were cooked/heated onsite and fresh. The hotel is a slight walk south from Osaka station, but close to a few subway stations. Short walk up to Umeda for nightlife and shopping. Still there are restaurants nearby, and a big bottle shop next door. Overall a pretty good deal for the price.
au4 night romance trip
Exceptional 10,0
Nice hotel away from the tourist and craziness
Great hotel, with very peaceful type of environment. About a 10 minute underground walk from Osaka station but the distance really cuts down on the tourist. (A plus for me). The underground walk way also a huge plus as in December it was a little chilly in the early morning and late evening. A great stay.
Ryan, us6 night trip
Exceptional 10,0
👍👍👍👍
Everything is so good.location and service Room is clean and comfortable .
ca3 night trip
Exceptional 10,0
Osaka Happy
it was great, right in the heart of the city
Patrick, us1 night business trip
Exceptional 10,0
Wonderful service and big rooms.
Darren, ca3 night trip
Very good 8,0
Unfortunate rude experience
Everything was wonderful except for one incident with the night desk staff. Japanese are known for politeness and being patient. I know this is one incident but it did give us a bad taste with this experience, especially it was our first night in Japan. My sister in law was in the lobby early in the morning around 1 am, trying to finish her work in the US with her internet. She could not get to open her internet so she asked for help from one young man behind the counter. Whatever the reason was, he lost his temper and cussing and had temper tantrum, his behavior scared my sister in law. His behavior is not acceptable for customer no matter what. Guest should never feel thereaten by staff.
us1 night family trip
Very good 8,0
Overall the hotel was decent. The location is convenient (about a 10 minute walk from Osaka Station) and about a 5-7 minute walk to the metro station. The interior of the hotel reminds me of a barbie dollhouse. The room was spacious, but quite tacky. Overall the room was comfortable, however, it was very disappointing that there was no complimentary water bottle.
ca4 night family trip
Exceptional 10,0
Good location, very clean, staff very nice, the bed is fine.
Amy, hk1 night family trip

Hotel Elsereine Osaka