Citrus Retreats Alleppey

Photo gallery for Citrus Retreats Alleppey

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Outdoor pool
Deluxe Paddy View Room with Spa | Minibar, in-room safe, iron/ironing board, rollaway beds
Deluxe Lake View Room with Spa | Minibar, in-room safe, iron/ironing board, rollaway beds
Minibar, in-room safe, iron/ironing board, rollaway beds

Overview of Citrus Retreats Alleppey

Citrus Retreats Alleppey

3.5 star property
3.5-star hotel in Ambalapuzha with outdoor pool and restaurant

8,0/10 Very good

6 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
8-504 A-504 N Karimba Valavu, Punnapra North, Ambalapuzha, Kerala, 600014
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club
  • Valet parking
  • Self parking
  • 24-hour room service
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Business center
For families
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

Getting around

  • Cochin International Airport (COK) - 77 min drive
  • Punnapara Station - 10 min drive
  • Kalavoor Kalavur Halt Station - 14 min drive
  • Alappuzha Station - 15 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Citrus Retreats Alleppey

3.5-star hotel
Take advantage of a roundtrip airport shuttle, a coffee shop/cafe, and an arcade/game room at Citrus Retreats Alleppey. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
Other perks at this hotel include:
  • An outdoor pool
  • Breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • An elevator, smoke-free premises, and a 24-hour front desk
  • A front desk safe, a porter/bellhop, and free newspapers
Room features
All guestrooms at Citrus Retreats Alleppey feature perks such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and phones

Languages

English, Hindi

At a glance

Hotel size

  • 32 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (fees apply)
  • Onsite valet parking (fees apply)

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Breakfast (surcharge) each morning 7:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Health club
  • An outdoor pool
  • Arcade/game room
  • Spa services

Accessibility

  • Wheelchair accessible
  • Elevator

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for an additional charge

Parking

  • Self parking is available for an extra charge
  • Valet parking is available for an extra charge

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Also known as

Alleppey Citrus
Citrus Alleppey
Citrus Retreats
Citrus Retreats Alleppey
Citrus Retreats Alleppey Alappuzha
Citrus Retreats Alleppey Hotel
Citrus Retreats Alleppey Hotel Alappuzha
Citrus Retreats Alleppey Kerala/Alappuzha, India
Citrus Retreats Alleppey Kerala/Alappuzha India
Citrus Retreats Alleppey Hotel
Citrus Retreats Alleppey Ambalapuzha
Citrus Retreats Alleppey Hotel Ambalapuzha

Frequently asked questions

Does Citrus Retreats Alleppey offer free cancellation for a full refund?
Yes, Citrus Retreats Alleppey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Citrus Retreats Alleppey?
Yes, there's an outdoor pool.
Are pets allowed at Citrus Retreats Alleppey?
Sorry, pets aren't allowed.
Is parking offered on site at Citrus Retreats Alleppey?
Yes, there's self and valet parking on site (charges apply).
Is airport shuttle service offered by Citrus Retreats Alleppey?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Citrus Retreats Alleppey?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at Citrus Retreats Alleppey and nearby?
Citrus Retreats Alleppey has an outdoor pool and a health club, as well as spa services and an arcade.
Are there restaurants at or near Citrus Retreats Alleppey?
Yes, there's an onsite restaurant. Nearby restaurants include Hotel Brothers (2.8 mi), Hotel Aryaas (2.8 mi), and Dreamers (3.2 mi).

Overall score and ratings

8,0

Very good

8,3/10

Cleanliness

8,3/10

Staff & service

7,2/10

Property conditions & facilities

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Great Family Trip
We really surprised with the hospitality and services they provided. Excellent atmosphere and enjoyed complimentary food and spa... will come soon
Verified HotelClub guest review

6/10 Good

Not suitable for quick visits to the city
While the ambience is good - the hotel is surrounded by paddy fields and water bodies - it is not convenience to make quick trips outside of the hotel to visit other places in Alleppey and surroundings. Maintenance is poor: torn curtains and unclean toilets. When we got the room changed, the second room also had torn curtains. The staff were helpful but the management needs to be more attentive to details.
Verified Expedia guest review

6/10 Good

Alright for one night... if you have must
I'd read some decent reviews of the Citrus property in Alleppey, and went with it over another resort because the pictures of the pool and reviews looked appealing -- and they had a bar. The resort has so much potential, but it was disappointing on many levels. The pool was "under maintenance" -- by which the staff meant that several tiles are/were coming lose and we had to be careful. They had drained some of the water out to expose one section of broken tiles. The pool area needed a lot of work -- deck chairs were old and dirty, pool-side towels were damp. The rooms were generally ok. They have really nice antique furniture which isn't maintained. We had no hand towels and toilet paper in our rooms, but they were provided as soon as we requested them. Bed covers had some stray stains on them. Overall, Citrus is alright if you're looking to just spend one night in a secluded, quiet spot. Staff are reasonably pleasant and friendly, although a little disorganized -- took me 3 calls to confirm a taxi booking to Cochin airport, and an equal number of visits to get the internet password. After all that, the internet was down for the night. The food was decent with a wide selection and well-prepared, no complaints there. I'd love to think this place has seen better days, and I'm sure it can see better days with some maintenance and upkeep. It's a shame because the location, snuggled between the backwaters and paddy fields, is beautiful.
Verified Expedia guest review

8/10 Very good

A Surprise -Google map ended on the bridge ...
A short overnight stay at the resort. Peaceful Surroundings Good Vegetarian Food (However since everything is transported from mainland by boat check for availibility) Great Staff - Only Accessible by boat Overall a great place to spend a peaceful holiday Probably suited best for writers and couples on honeymoon.
Verified Expedia guest review

8/10 Very good

Sehr empfehlenswert
Zuerst sollte man hier festhalten, dass man nicht mit dem auto zum hotel reisen kann. Man wird am ufer eines backwatersfluss abgesetzt und vom hotel shuttelboot abgeholt. Das hotel im allgemeinen macht einen sehr guten eindruck sowie auch service und restaurant sind empfehlenswert. Werde bei meinem nächsten alleppey aufenthalt sicher wieder dieses hotel wählen.
Verified Hotels.com guest review