When you stay at Hakone Hotel, you'll be just a 5-minute drive from Lake Ashi and Fuji-Hakone-Izu National Park. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Also, Hakone Shrine and Hakone Kowakien Yunessun are within a short drive. The helpful staff and overall property condition get good marks from fellow travelers.
Languages
English, Japanese
At a glance
Hotel size
48 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
The front desk is open daily from 6:30 AM - midnight
Front desk staffed during limited hours
Meals and bedding are not included in the Breakfast Included rate for children ages 0-5.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:30 AM–9:30 AM
2 restaurants
Bar/lounge
What to do
Hot springs
Kayaking nearby
Working away
Meeting room
Services
Front desk (limited hours)
Luggage storage
Facilities
1 building/tower
Built in 1923
Safe-deposit box at front desk
Garden
Banquet hall
Accessibility
Elevator
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
65-inch LED TV
Home comfort
Air conditioning and heating
Coffee/tea maker
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Separate bathtub and shower
Electronic bidet
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are 2 hot springs open between 2:00 PM and midnight.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately JPY 3200 to 3200 for adults, and JPY 900 to 2100 for children
Pool, spa, & gym (if applicable)
Hot springs access available from 2:00 PM to midnight
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hakone Hotel
Hotel Hakone
Hakone Hotel Machi
Hakone Hotel Hotel
Hakone Hotel Hakone
Hakone Hotel Hotel Hakone
Frequently asked questions
Are pets allowed at Hakone Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Hakone Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hakone Hotel?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 11 AM.
What is there to do at Hakone Hotel and nearby?
Have fun during the warmer months with activities nearby such as kayaking. Additional recreation onsite includes hot springs. Hakone Hotel also has a garden.
Are there restaurants at or near Hakone Hotel?
Yes, there are 2 onsite restaurants.
What's the area around Hakone Hotel like?
Hakone Hotel is a short 6-minute walk from Lake Ashi and 16 minutes' walk from Hakone Pass Road Station.
Hakone Hotel Reviews
Reviews
8,6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,8/10
Cleanliness
8,8/10
Staff & service
8,6/10
Amenities
8,4/10
Property conditions & facilities
8,6/10
Eco-friendliness
Reviews
10/10 Exceptional
20 November 2024
Cheryl
Cheryl, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
jeffrey
jeffrey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
Awesome Hakone Stay
The hotel is impressive, very well maintained in common areas. There is a very nice lounge with great views. The location is phenomenal, you can see the pirate ships moving about the lake. The room was very spacious and had an amazing view. The on-site public onsen also had a great view. Note that if you do not get dinner on the property most restaurants in Hakone closed at 4pm it seemed (assuming guests are staying at a Ryokan?).
Ben
Ben, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 October 2024
Jeffrey
Jeffrey, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Maximilian
Maximilian, 1-night trip
Verified Expedia guest review
6/10 Good
07 September 2024
The hotel is old. The hot spring is too hot
Bofei
Bofei, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 June 2024
Great Place! Perfect Location!
The place is amazing. Big room, high ceilings. Great view! On the negative side elevator doesn’t go to the 2nd floor rooms.
Michael
Michael, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 May 2024
Jonathon
Jonathon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 May 2024
Very relaxing resort stay with great view of Lake Ashi.
David
David, 2-night family trip
Verified Expedia guest review
8/10 Very good
13 May 2024
Loved the hotel but using the hot water in the bathroom was a problem. A lot of water was wasted before it became warm to have a shower.
Colleen
Colleen, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
10 May 2024
Lori
Lori, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 April 2024
The hotels is very peaceful. There is nothing like ending your night on the grass while looking at the Mt. Fuji sunset. We loved our stay. They even included kids skippers. The onsen has Mt Fuju views depending the day you go. The rooms are big, I recommended the water view.
Jennifer
Jennifer, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
15 April 2024
I absolutely enjoyed my stay. The room was clean and had a wonderful view of the lake. Even got to see Mt. Fuji! It was quiet and easy to access public transportation, especially using the Hakone Freepass.
Kimberly
Kimberly, 2-night trip
Verified Orbitz guest review
8/10 Very good
12 April 2024
Large spacious room with lake views
Hong
Hong, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
04 April 2024
Serene and comfortable
We reserved Junior Suite with a balcony and view of the lake. Our room was spacious and the view was gorgeous. The room was also very spacious and comfortable. Hakone Hotel is walking distance to the Hakone shrine (which is also easily accessible by bus) as well as the Hakone Checkpoint and Onshi-Hakone Park. We highly recommend this hotel!
Joanne
Joanne, 1-night family trip
Verified Hotels.com guest review
6/10 Good
25 March 2024
Great location & great view of lake Ashi. Osen was enjoyable & nice. Walkable to river cruise.
Didn’t like diner and breakfast that much, very small portions and minimal selections.
Annie
Annie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
14 March 2024
Michael
Michael, 2-night trip
Verified Expedia guest review
8/10 Very good
11 March 2024
michaeljwile
michaeljwile, 1-night trip
Verified Expedia guest review
10/10 Exceptional
01 March 2024
Enjoyed the stay here. Very quiet in the area in March. Several food establishments were not open or had limited hours.
Staff was very friendly and helped me book a side trip.