Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

Photo gallery for Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

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Indoor spa tub
Indoor spa tub
Presidential Suite | Premium bedding, minibar, in-room safe, blackout drapes
Deluxe Room | Premium bedding, minibar, in-room safe, blackout drapes

Overview of Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

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Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

4.0 star property
Mountain hotel with spa, near Steam World

8,6/10 Fabulous

138 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Rua José Pedro Piva, 745, Canela, RS, 95680-000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Health club
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
  • Airport shuttle
  • Limo/town car service
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Garden
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Vila Suzana

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 72 min drive
  • Salgado Filho Intl. Airport (POA) - 111 min drive
  • Airport shuttle (surcharge)

About this property

Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection

4-star family-friendly hotel in the heart of Vila Suzana
At Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection, you can look forward to free full breakfast, a roundtrip airport shuttle, and a free daily manager's reception. Indulge in thalassotherapy, a Swedish massage, and a facial at Spa Holgar D´Alma, the onsite spa. Be sure to enjoy a meal at Restaurante La Vanguardia, the onsite restaurant. Yoga classes are offered at the health club; other things to do include hiking/biking. Free in-room WiFi is available to all guests, along with an art gallery on site and a coffee shop/cafe.
Other perks at this hotel include:
  • Self parking (surcharge), limo/town car service, and a TV in the lobby
  • Tour/ticket assistance, laundry services, and multilingual staff
  • Wedding services, massage treatment rooms, and coffee/tea in the lobby
  • Guest reviews give top marks for the breakfast
Room features
All 12 rooms include comforts such as premium bedding and pillow menus, as well as perks like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Baby baths, childcare services, and free infant beds
  • Bathrooms with designer toiletries and hair dryers
  • Daily housekeeping and phones

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 12 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Babysitting*

Pets

  • Pets allowed (dogs only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (BRL 27 per night)

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 8 AM–1:00 PM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Free daily reception
  • Room service (late night)

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)
  • Baby bath

What to do

  • Yoga classes
  • Hiking/biking trails
  • Bicycle rentals nearby

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • Built in 2000
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • Art gallery on site
  • Full-service spa
  • Massage/treatment rooms

Languages

  • English
  • Portuguese
  • Spanish

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Spa Holgar D´Alma has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath and a spa tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Restaurante La Vanguardia - Onsite restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • 10 percent tourism fee will be charged

Optional extras

  • Airport shuttle service is offered for an extra charge of BRL 250 per person (roundtrip)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for BRL 125.0 per night
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Pets are allowed for an extra charge of BRL 90.00 per accommodation, per day

Parking

  • Self parking costs BRL 27 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts major credit cards, debit cards and cash.

Also known as

Don Ramon Spa e
Don Ramon Spa e Canela
Don Ramon Spa e Pousada
Don Ramon Spa e Pousada Canela
Don Ramon Pousada Canela
Don Ramon Pousada
Don Ramon Canela
Don Ramon Pousada Hotel Canela
Don Ramon Pousada Hotel
Don Ramon Pousada Spa
Don Ramon Pousada Spa
Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection Hotel
Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection Canela

Frequently asked questions

Does Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection offer free cancellation for a full refund?
Yes, Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?
As of 25 September 2022, prices found for a 1-night stay for 2 adults at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection on 26 September 2022 start from R2 428, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?
Yes, dogs are welcome. There's a charge of BRL 90.00 per accommodation, per day. Food and water bowls are available.
Is parking offered on site at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?
Yes. Self parking costs BRL 27 per night.
Is airport shuttle service offered by Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?
Yes, an airport shuttle is available. The charge is BRL 250 per person roundtrip.
What are the check-in and check-out times at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection and nearby?
Have fun during the warmer months with activities such as hiking. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy other amenities such as a health club and spa services. Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection also has a picnic area and a garden.
Are there restaurants at or near Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection?
Yes, there's an onsite restaurant, Restaurante La Vanguardia. Nearby restaurants include Restaurante Estação Canela (5-min walk), Biker's Pub (11-min walk), and Cantina 28 (13-min walk).
What's the area around Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection like?
Pousada Don Ramon & Spa Holgar D'Alma - Charm Collection is in Vila Suzana, a short 8-minute walk from Parque Terra Magica Florybal and 12 minutes' walk from Parque Vale Dos Dinossauros.

Overall score and ratings

8,6

Fabulous

8,8/10

Cleanliness

9,2/10

Staff & service

7,0/10

Amenities

8,5/10

Property conditions & facilities

8,4/10

Eco-friendliness

2/10 Poor

Stay somewhere else
“Luxury” room - old, loud, and tiny decrepit bathroom. Bugs hatched inside during our stay. The breakfast waiter yelled at us for coming to eat 30 min after start time. Tried to make us pay for the room again after we prepaid through hotels.com
2-night trip
Verified Hotels.com guest review

8/10 Very good

Muito bom as cautela
Checkin demorado e com recepção ineficiente. Cafe da manhã dentro do esperado mas sem padronização dos itens. R$ 28 por dia de estacionamento sob péssima justificativa de “vigilância”, mas que na vdd era uma clara tentativa de “pegar mais dinheiro”, visto que a tentativa se manteve mesmo após questionado se poderia estacionar na rua. Ao fim, sem ter como justificar, acabou por retirando a cobrança do extrato. O carro passou bem, obrigado!
Ricardo, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome Property
Awesome property that exceeded my expectations! Staff was excellent and property was as well! Glad I chose this.
Verified Expedia guest review

10/10 Exceptional

Experiência incrível, superou nossas expectativas. Atendimento excelente. Café da manhã requintado. Massagem de boas vidas muito boa.Adorei o mimo de niver.
marcia, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Infelizmente a pior experiência que tive na região. 1- SPA tem que ser reservado no check in, chegando la não tem horário. 2-Cama de casal com dois colchões de solteiro, tem que dormir nas pontas da cama. Se fosse um colchão bom, ate ok, mas o pior colchão que deitei na vida 3-Travesseiros tão baixos e já gastos que sinceramente parecia que não tinha 4- Nao tem cortina blackout 5- Zero acústica, escuta o tempo todo a conversa de outros hóspedes. 6 - Fique em qualquer hotel Laghetto, Sky... ou se realmente quiserem luxo, aconselho Casa da Montanha ou Colline de France. Pousada aconchegante (Cabanas tio muller). So fujam daqui porque sera a pior pousada
Felipe, 1-night trip
Verified Hotels.com guest review

8/10 Very good

beatriz, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sandro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Weronyca, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente!
Atendimento espetacular! Toda equipe extremamente atenciosa! Recomendo!!!
André, 2-night trip
Verified Hotels.com guest review