Guests
All properties in Kota Kinabalu, Sabah, Malaysia

Cititel Express Kota Kinabalu

3-star hotel with restaurant, near Kompleks Asia City

  • Free WiFi and free parking
From
ZAR 397

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Studio Suite - Guest Room
  • Studio Suite - Guest Room
  • Standard Double Room, City View - City View
  • Studio Suite - Bathroom
  • Studio Suite - Guest Room
Studio Suite - Guest Room. Image 1 of 58.
1 / 58Studio Suite - Guest Room
N0.1,Jalan Singgah Mata1,Asia City, Kota Kinabalu, 88000, Sabah, Malaysia
8,0.Very good.
  • The room so dusty until i get my asthma attack...the room no enough lamp and dark...the…

    Apr 10, 2021

  • The hotel is clean and bed is comfy. There are many amenities nearby like seafood…

    Mar 3, 2020

See all 111 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Safe
Dining options
Shopping

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free parking
    • Free WiFi
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 275 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant
    • Breakfast available
    • Business center
    • 24-hour front desk

    For families

    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries
    • Daily housekeeping
    • Laundry facilities

    What’s around

    • In Downtown Kota Kinabalu
    • Kompleks Asia City - 4 min walk
    • Sedco Square - 4 min walk
    • All Saint's Cathedral - 5 min walk
    • Centre Point - 7 min walk
    • Warisan Square - 10 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Double Room, City View
    • Standard Twin Room, No Windows
    • Standard Single
    • Superior Triple Room (newly refurbished)
    • Standard Double Sea Facing View (Newly Refurbished)
    • Standard Twin Room, City View
    • Standard Double (no window)
    • Studio Suite
    • Superior Quadruple Room, 2 Double Beds

    What’s around

    Landmarks

    • In Downtown Kota Kinabalu
    • Kompleks Asia City - 4 min walk
    • Sedco Square - 4 min walk
    • All Saint's Cathedral - 5 min walk
    • Centre Point - 7 min walk
    • Warisan Square - 10 min walk
    • Anjung Samudera - 11 min walk
    • Atkinson Clock Tower - 11 min walk
    • Kompleks Karamunsing - 12 min walk
    • Plaza Wawasan - 14 min walk
    • Imago Shopping Mall - 19 min walk

    Getting around

    • Kota Kinabalu Intl. Airport (BKI) - 9 min drive
    • Tanjung Aru Station - 5 min drive
    map
    See on map
    N0.1,Jalan Singgah Mata1,Asia City, Kota Kinabalu, 88000, Sabah, Malaysia

    At a glance

    Hotel size

    • This hotel has 275 rooms
    • This hotel is arranged over 12 floors

    Arriving/leaving

    • Check-in time 2:00 PM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

    Special check-in instructions

    Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free secured onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Continental breakfast daily (surcharge)
    • Restaurant
    • Coffee shop/café
    • Water dispenser

    Working away

    • Business center
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Year Built - 2009
    • Elevator

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible on-site restaurant
    • Low-height counters/sink
    • Grab bar - near toilet

    Languages Spoken

    • Chinese
    • English
    • Malay

    In the room

    Home comforts

    • In-room climate control (air conditioning)

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • LCD TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    • Continental breakfast is offered for an extra charge of MYR 18 per person (approximately)
    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards and cash.

    Also known as

    • Cititel Express Kota Kinabalu
    • Cititel Express Kota Kinabalu Hotel
    • Cititel Express Kota Kinabalu Kota Kinabalu
    • Cititel Express Kota Kinabalu Hotel Kota Kinabalu
    • Cititel Hotel
    • Cititel Hotel Kota Kinabalu Express
    • Cititel Express Kota Kinabalu Hotel Kota Kinabalu
    • Cititel Express Kota Kinabalu Sabah
    • Cititel Express Kota Kinabalu Hotel
    • Cititel Express Hotel
    • Cititel Express
    • Cititel Express Kota Kinabalu Sabah

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Cititel Express Kota Kinabalu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
      • Fitness facilities
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Sorry, pets aren't allowed.
    • You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change). Nearby restaurants include Restoren Sempelang (4-min walk), Sri Latha Curry House (6-min walk), and Sri Melaka Restoren (7-min walk).
    • Recommended spots to visit include Kompleks Asia City (4-min walk) and Sedco Square (4-min walk), along with All Saint's Cathedral (5-min walk) and Centre Point (7-min walk).
    8,0.Very good.
    • 10,0.Exceptional

      Simple yet superb value ... convenience, clean etc. Highly recommended for short business trip

      Zohrab, 1 night business trip, Feb 16, 2020

      Verified Hotels.com guest review

    • 8,0.Very good

      value for money

      very good location. aircon and shower pressure works well. breakfast is substantial and tasty.

      agnes, 3 night trip, Feb 16, 2020

      Verified Hotels.com guest review

    • 8,0.Very good

      Good location

      The location is very good for the event that I attended. I can just walk for 5-7 minutes from the hotel to All Saints Cathedral, and it's was help me cut the transportation cost. 1st night I can't sleep well because of the itchy on my body, and I believe the bedsheets was not clean. But thanks for the cleaners that the next day after I informed the cleaners and asked them to change my bedsheets, they responded well and I have a good rest well.

      Arminah, 2 night family trip, Feb 7, 2020

      Verified Hotels.com guest review

    • 10,0.Exceptional

      I like the studio, which has an good view of the sea, and the hotel is close to the amenities and eating places. Being a studio room, I would have love a worktable so that those on business trips can work in the room. Presently, we have to work on the bar counter will is not good as it strain the back.

      3 night business trip, Feb 6, 2020

      Verified Expedia guest review

    • 8,0.Very good

      Great

      great

      nasa, 2 night business trip, Jan 18, 2020

      Verified Hotels.com guest review

    • 10,0.Exceptional

      The location..

      1 night family trip, Jan 15, 2020

      Verified Expedia guest review

    • 8,0.Very good

      Great location with affordable price

      1 night trip with friends, Dec 30, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      Good, will stay again

      6 night family trip, Dec 25, 2019

      Verified Expedia guest review

    • 2,0.Poor

      The walls are super thin. It’s very noisy. The ventilation of the toilet has to be improved.

      1 night romance trip, Dec 23, 2019

      Verified Expedia guest review

    • 10,0.Exceptional

      Very nice hotel conveniently located in center of downtown KK. Walking distance from street markets, malls, beaches, mosques, and waterfront port areas. Room was clean and everything from water bottles, towels, and sheets were changed daily. TV had many channels in English, Japanese, Chinese, Korean, Malay, etc. Breakfast buffet was different everyday and served delicious local dishes including freshly brewed coffee from the cafe. Security and front desk 24/7 made us feel safe during our entire stay. Lobby staff member Mr.Genesis was extremely helpful and kind who paid the highest attention to hotel guest needs and questions about Kota Kinabalu. Thank You Cititel! Looking forward to staying again in my next visit.

      Taishi, 6 night family trip, Dec 22, 2019

      Verified Expedia guest review

    See all 111 reviews