Hotel Crocus

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Primary image
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Indoor pool, open 8:00 AM to 10:00 PM, sun loungers
Outdoor spa tub
Standard Twin or Double Room | In-room dining

Overview of Hotel Crocus

VIP Access

Hotel Crocus

4.0 star property
Mountain hotel in Zakopane with spa and indoor pool

9,2/10 Superb

83 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Chalubinskiego 40, Zakopane, Lesser Poland, 34-500
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
  • Room service
  • Coffee shop/cafe
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Rollaway/extra beds
  • Refrigerator
  • Television

Room options

About this area

What's nearby

  • In a national park

Getting around

  • Poprad (TAT-Poprad - Tatry) - 69 min drive
  • John Paul II - Balice Airport (KRK) - 95 min drive
  • Zakopane Station - 22 min walk
  • Nowy Targ Station - 28 min drive
  • Tatranska Lomnica Station - 55 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Przy Mlynie - 5 min walk
  • Bąkowo Zohylina Wyźnio - 11 min walk
  • Czikago - 11 min walk
  • Watra - 12 min walk
  • Stek Burger - 13 min walk

About this property

Hotel Crocus

4-star family-friendly hotel in the city center
At Hotel Crocus, you can look forward to a roundtrip airport shuttle, a terrace, and a coffee shop/cafe. Indulge in a facial, a manicure/pedicure, and a sports massage at SPA, the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a bar.
You'll also find perks like:
  • An indoor pool and a children's pool, with sun loungers
  • Self parking (surcharge), an area shuttle, and luggage storage
  • Smoke-free premises, multilingual staff, and free newspapers
  • Massage treatment rooms, 3 meeting rooms, and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Crocus have comforts such as premium bedding, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Free toiletries and hair dryers
  • TVs with satellite channels
  • Refrigerators, heating, and daily housekeeping

Languages

English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 49 rooms

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Supervised childcare*

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered onsite self parking (PLN 30 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free
  • Children's pool
  • Supervised childcare (surcharge)
  • Children's games
  • Toys
  • Outlet covers

What to do

  • Foosball
  • Table tennis
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Working away

  • Business center
  • 3 meeting rooms
  • Conference space (1722 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Handrails in stairways
  • Grab bar near toilet
  • Well-lit path to entrance

Languages

  • English
  • Polish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

SPA has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of PLN 500 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for an additional charge
  • Airport shuttle service for children up to age 18 costs PLN 500 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 70 per pet, per day

Parking

  • Uncovered self parking costs PLN 30 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts major credit cards. Cash is not accepted.

Also known as

Crocus Hotel
Crocus Zakopane
Hotel Crocus
Hotel Crocus Zakopane
Hotel Crocus Hotel
Hotel Crocus Zakopane
Hotel Crocus Hotel Zakopane

Frequently asked questions

Does Hotel Crocus offer free cancellation for a full refund?
Yes, Hotel Crocus does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Crocus?
As of 07 October 2022, prices found for a 1-night stay for 2 adults at Hotel Crocus on 16 October 2022 start from R1 171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Crocus?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Crocus?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hotel Crocus?
Yes, cats and dogs are welcome. There's a charge of PLN 70 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Crocus?
Yes. Self parking costs PLN 30 per day.
Is airport shuttle service offered by Hotel Crocus?
Yes, an airport shuttle is available. The charge is PLN 500 per vehicle one-way.
What are the check-in and check-out times at Hotel Crocus?
You can check in from 2 PM - midnight. Check-out time is noon.
What is there to do at Hotel Crocus and nearby?
During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and hiking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Crocus also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Hotel Crocus?
Yes, there's an onsite restaurant. Nearby restaurants include Przy Mlynie (5-min walk), Bąkowo Zohylina Wyźnio (11-min walk), and Czikago (11-min walk).
What's the area around Hotel Crocus like?
Hotel Crocus is in the heart of Zakopane, a short 13-minute walk from Krupowki Street and 14 minutes' walk from Zakopane Aqua Park. Travelers say the area is central and ideal for skiing.

Overall score and ratings

9,2

Superb

9,3/10

Cleanliness

9,4/10

Staff & service

9,8/10

Amenities

9,1/10

Property conditions & facilities

8,7/10

Eco-friendliness

10/10 Exceptional

Jonas Richter, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stéphane, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Krzysztof, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, good restaurants close by, handsome interior
Ewa, 9-night trip
Verified Expedia guest review

10/10 Exceptional

simon, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

JooTaik, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marcela, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was fine, clean hotel, swimming area as well, basically nothing to complain really. If I would be picky I would say that the furniture was classic and there was no queen size bed but two beds joined. The staff so nice and helpful made our short stay really pleasant.
Adrian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ok z małym "-"
Wszystko by było idealnie gdyby nie to ze na śniadaniu w pewnym momencie z czterech ciepłych dań (parówki, jajecznica, bekon, naleśniki) dostępne było tylko jedno a panie które zamiast sprawdzać czy czegoś nie brakuje stały i patrzyły się nie wiem na co. Poza tym wszystko ok. PS. Jeszcze parkowanie 30zł dla gości hotelowych to trochę za dużo
Jakub, 1-night trip
Verified Hotels.com guest review