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All properties in Umhlanga, KwaZulu-Natal (province), South Africa
1 room, 2 adults

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

4-starQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Great for families

Good to know

  • Free cribs/infant beds
  • Beach nearby
  • Free WiFi
  • Refrigerator
14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Umhlanga, KwaZulu-Natal, 4320, South Africa

4-star hotel with outdoor pool, connected to the convention center, near Gateway Theatre of Shopping
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach nearby
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Wellness Area
Wellness & sports facilities could be improved

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

from ZAR 1,190
  • Room, 2 Double Beds, Non Smoking
  • Room, 2 Bedrooms, Non Smoking, Balcony
  • Loft, 1 Bedroom
  • Room, 1 King Bed, Non Smoking
  • Room, 2 Twin Beds, Non Smoking
  • Room, 2 Twin Beds

What’s around Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Landmarks

  • In a state park
  • Gateway Theatre of Shopping - 5 min walk
  • Umhlanga Rocks Beach - 35 min walk
  • KwaZulu-Natal Sharks Board - 6 min walk
  • Umhlanga Main Beach - 28 min walk
  • Umhlanga Lighthouse - 30 min walk
  • Umhlanga Lagoon Nature Reserve - 39 min walk
  • Umhlanga Lagoon Nature Trail - 41 min walk

Getting around

  • King Shaka Intl. Airport (DUR) - 23 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 205 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details. This property requires full payment at check-in.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
  • Mountain biking nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
Working away
  • Business center
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2009
  • Elevator
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Hand-held showerhead
  • Wheelchair-accessible bathroom vanity
  • Raised toilet seat
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Low-height desk
  • Low-height bed
  • Grab bar - near toilet
  • Grab bar - in shower
  • Roll-in shower
Languages Spoken
  • English
  • Xhosa
  • Zulu

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge’s small print

Also known as

  • Protea Hotel Ridge
  • Protea Marriott Durban Umhlanga Ridge
  • Protea Marriott Ridge
  • Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Hotel
  • Protea Hotel Umhlanga
  • Protea Hotel Marriott Durban Umhlanga Ridge
  • Protea Ridge
  • Protea Umhlanga Ridge
  • Umhlanga Protea Hotel
  • Umhlanga Protea Hotel Ridge
  • Umhlanga Ridge Protea Hotel
  • Protea Hotel Marriott Ridge

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests under 16 years old are not allowed in the fitness facility.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: ZAR 300 per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs ZAR 65 per night

Buffet breakfast is offered for an extra charge of ZAR 215 per person (approximately)

Airport shuttle service is offered for an extra charge of ZAR 350 per person (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

  • Is there a pool at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
    Yes, there's an outdoor pool.
  • Are pets allowed at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
    Sorry, pets and service animals aren't allowed.
  • Is parking offered at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
    Yes. Self parking costs ZAR 65 per night.
  • Is airport shuttle service offered by Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
    Yes, an airport shuttle is available. The charge is ZAR 350 per person one-way.
  • What are the check-in and check-out times at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
    You can check in from 2:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge?
    Yes, there's an onsite restaurant.

Recent reviews

Very good 8,2 From 104 reviews

Exceptional 10,0
Great value for money
The hotel is very well situated. A little way from the beach, but the accommodation is clean and inviting.
Craig, za1 night family trip
Very good 8,0
Excellent and convenient space and location.
N/A
za2 night family trip
Exceptional 10,0
Awesome Stay At Fire and Ice Protea Hotel👏❤️
It was comfortable and we were able to relax after our flights. House keeping is excellent with their services, neatness and cleanliness exceptional 👏, Also linen fresh and cosy. Reception area clean and comfortable, desk clerks were helpful and friendly 👍. We were ery pleased with all round service and our stay. Thank you 🙏❤️ and Keep it up✅👍
Saloshini, za3 night family trip
Exceptional 10,0
Home away from home
Stunning location. Clean. Very comfortable n felt safe.
Roegsana, za3 night family trip
Exceptional 10,0
Service Excellence
Excellent service from Zama and the team from the reception desk.
Maimoona, za1 night business trip
Very good 8,0
Noise
Family room was great, the noise factor was a serious worry Friday and Saturday night, coming from the street below and hotel doors slamming all hours of the night.
Lorna, za5 night trip
Good 6,0
Difficult sleeping
The hotel is located across a very busy restaurant or night club so it was very difficult for us to sleep with all the noise which carried on till 3 in the morning.
Samantha, za3 night family trip
Good 6,0
Lovely hotel, bad location
Hotel was lovely, the breakfast was great. Unfortunately the room faces a night club so it wasn’t impossible to get any rest with all the noise from the club.
Vengetas, za2 night family trip
Fair 4,0
Very disappointing
Found the establishment "lacking" for the amount paid
Linda, za3 night family trip
Poor 2,0
Never again go there
Shower was licking, bed sagging, bread and croissant not fresh and lifts did not work sometimes.
Lerato, za4 night family trip

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

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