Borgobianco Resort & Spa Polignano - MGallery

Photo gallery for Borgobianco Resort & Spa Polignano - MGallery

Primary image
Indoor pool, seasonal outdoor pool, pool umbrellas
Indoor pool, seasonal outdoor pool, pool umbrellas
Terrace/patio
Premium bedding, minibar, in-room safe, desk

Overview of Borgobianco Resort & Spa Polignano - MGallery

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Borgobianco Resort & Spa Polignano - MGallery

5.0 star property
Luxury hotel in Polignano a Mare with spa and indoor pool

8,8/10 Fabulous

79 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Contrada Casello Cavuzzi, Polignano a Mare, BA, 70044
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Seasonal outdoor pool
  • Spa tub
  • Pool bar
  • Room service
For families
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Lama Monachile Beach - 9 min drive
  • Cala Paura Beach - 24 min drive
  • Il Parco dei Dinosauri - 20 min drive
  • Castellana Caves - 25 min drive
  • Zoosafari - 30 min drive
  • San Domenico Golf Club - 35 min drive
  • Trullo Sovrano - 46 min drive

Getting around

  • Karol Wojtyla Airport (BRI) - 46 min drive
  • Polignano a Mare Station - 8 min drive
  • Monopoli Station - 21 min drive
  • Bari Torre a Mare Station - 24 min drive
  • Airport shuttle (surcharge)

About this property

Borgobianco Resort & Spa Polignano - MGallery

Borgobianco Resort & Spa Polignano - MGallery offers an airport shuttle (available 24 hours) for EUR 90 per vehicle one way. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or body scrubs. Other highlights at this luxurious hotel include an indoor pool, a poolside bar, and a fitness center. Fellow travelers like the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property will place a credit card authorization equal to the full cost of stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Children stay free

What to do

  • Beach nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Raised toilet seat
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Unica has 3 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.75 per person, per night, up to 6 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 1.50 per person, per night, up to 6 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 90 per vehicle (one way)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of EUR 200 per pet, per week

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Borgobianco
Borgobianco Polignano a Mare
Borgobianco Resort
Borgobianco Resort Polignano a Mare
Borgobianco Resort And Spa
Borgobianco Resort Spa Polignano MGallery
Borgobianco Resort & Spa Polignano - MGallery Hotel
Borgobianco Resort & Spa Polignano - MGallery Polignano a Mare

Frequently asked questions

Overall score and ratings

8,8

Fabulous

8,9/10

Cleanliness

8,8/10

Staff & service

9,7/10

Amenities

8,5/10

Property conditions & facilities

8,8/10

Eco-friendliness

10/10 Exceptional

Armando, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

irene, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous and luxurious hotel. Having recently stayed here for the start of our holiday, we immediately stared to relax and unwind from the stresses of work. Our initial welcome was warm, profession and friendly, despite all the personal distancing of COVID-19. This warmth was continued throughout our stay, with every single member of staff helping to ensure we had a great stay. The room was a good size with all expected faciliies, the pool, bar and restaurant were also fabulous places to spend some time. The overall look and feel of this hotel was fabulous, with many large and small courtyards to sit and relax with a book, a drink or chatting with companions. I can recommend this hotel to anyone looking for a luxurious stay in the Puglia region.
DMarchbank, 5-night romance trip
Verified Expedia guest review

6/10 Good

It did not feel like a 5* hotel. Service
Diogo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Harley, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Leslie, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Abysmal at best
I was really disappointed with our stay after having somewhat high expectations, especially given the Sofitel brand. Upon arrival I felt the location was a bit too remote and the hotel itself was unimpressive. Our room barely had air conditioning and the entire hotel is essentially without wifi. When we asked about the AC the woman at reception was disinterested and did little to offer a solution, never checking in to see if there had been any improvement. Since we were only there two nights we decided to just deal with the heat. We also repeatedly asked about the wifi and were told it doesn't work well when a lot of people are on it, but there was no effort made to troubleshoot/help improve its' performance. They should not advertise as a hotel with wifi because it is non functioning. One bright spot in an otherwise terrible experience was their willingness to help us locate a pharmacy when we encountered a stomach bug from bad seafood. They called and spoke to multiple pharmacies on our behalf to ensure we were able to get medicine before they closed. Overall I wouldn't recommend the hotel to anyone - the grounds were unimpressive, the pool was frigid (jacuzzi was oddly the same temperature), the rooms were hot and uninviting (our bathroom had a sewage smell), wifi doesn't work, and the service was mediocre at best.
2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Very relaxing.
Nice and friendly. Excellent service. Restaurant recommended. Nothing to do around the hotel. Enjoy the pool and the sauna .
david, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Nice setting and room - service is lacking
Pros: Nice location, rooms were spacious, clean and comfortable. Cons: Staff let the place down - I ordered water and juice from the pool bar and despite there only a dozen or so people in the pool area and my partner and I lying right by the pool on sunbeds, they waitress said she couldn't find us on the one lap she did, so she let our drinks sit on the bar counter for 20 minutes and I had to walk over to get them. Breakfast food is good and in a nice area but it's riddled with wasps flying everywhere and no covers are placed on the food buffet so every time you go to get food, you have to swat away several wasps - not great if you are allergic! Also, I have an allergy to duck down so requested in my booking that my bedding either be synthetic pillows, duvet or cotton blankets. This request wasn't cared for and when I phoned housekeeping to request this, they said they didn't have any non-synthetic duvets or weight cotton blankets - something I've never come across at a 5 star hotel before when I make this regular request. When I went to the use the gym in the morning, I had to go through a laborious process of having the receptionist read out a liability waiver since there was no staff member to supervise me using the weights in the gym? I then had to fill in the waiver document and sign it - a bit of an overkill just to use some hand weights and a bit of a mood dampener when all you want to do is have a pleasant morning workout.
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel with fab shuttle service
Me and my two daughters shared a 3 bed suite in this hotel - it was so perfect. Everything that you would expect from a 5 star, with great service. The hotel is set in Olive groves, around 15 min shuttle ride from the centre of the town - this makes it so quiet and tranquil, an ideal place to sit back and relax. We combined relaxing with exploring some of the local areas including Arobello and a boat trip,during our 3 days stay, before continuing to Lecce. The staff went beyond what was expected, which added to our already lovely experience.
3-night trip
Verified Expedia guest review