2/10 Poor
19 October 2024
The worst stay
This is by far the worst hotel.
First, it's so hard to find this hotel in person. There is no sign. Also, there is a hotel whose name is almost the same(Provenza Lofts). I went there first.
Additionally, the walls of the place were so thin. Other guest's were noisy and the music outside was loud. I couldn't sleep at night at all. First night, the hot water didn't come out. I had to take a cold shower. The refrigerator was noisy and I unplugged the power cable. Next day, the water was leaked from the refrigerator and the floor became wet. At last, when I tried to check out, there was nobody at the frontdesk. I assumed that situation, so I told the frontdesk the check out time in advance. I deposited $100. I needed them to return it to me. I found a person who was responsible for cleaning and he called another person. Finally, I got the deposit.
Anyway, don't stay at this place, which will ruin your trip.
Verified traveller
3-night trip
Verified Hotels.com guest review
