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1 room, 2 adults

DoubleTree by Hilton New York City - Chelsea

4-star4 stars
128 West 29th Street, New York, NY, 10001, United States of America

4-star hotel with restaurant, near 5th Avenue
  • Free WiFi in lobby
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Clean property, needs snack vending machines and food serviceMay 4, 2020
  • Good hotel overall. Service staff were super helpful and polite. Linens were clean. The…Mar 29, 2020

DoubleTree by Hilton New York City - Chelsea

  • Standard King - Non Smoking
  • Standard 2 Double Beds - Non Smoking
  • King - Empire State Building View No Smk
  • 2 Double Beds Empire State Building View
  • Room, 1 Queen Bed
  • Suite, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking
  • Penthouse, 1 King Bed, Non Smoking, Balcony

What’s around DoubleTree by Hilton New York City - Chelsea

Landmarks

  • In Midtown
  • 5th Avenue - 4 min walk
  • Empire State Building - 9 min walk
  • Madison Square Garden - 9 min walk
  • Times Square - 14 min walk
  • Broadway - 18 min walk
  • Chelsea Market - 20 min walk
  • Grand Central Terminal - 22 min walk

Getting around

  • LaGuardia Airport (LGA) - 29 min drive
  • John F. Kennedy Intl. Airport (JFK) - 39 min drive
  • Liberty Intl. Airport (EWR) - 30 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 4 min drive
  • Teterboro, NJ (TEB) - 15 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • New York W 32nd St. Station - 5 min walk
  • New York 23rd St. Station - 7 min walk
  • New York Penn Station - 8 min walk
  • 28 St. Station (7th Av.) - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • 34 St. Station (Herald Square) - 7 min walk

At a glance

Key facts

Hotel size

  • This hotel has 236 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time 4 PM-noon
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Fitness facilities
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2008
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

DoubleTree by Hilton New York City - Chelsea’s small print

Also known as

  • DoubleTree Hilton Hotel New York City Chelsea
  • DoubleTree Hilton New York City Chelsea
  • DoubleTree New York City Chelsea
  • Hilton New York City Chelsea
  • DoubleTree Hilton New York City Chelsea Hotel
  • DoubleTree by Hilton New York City Chelsea
  • DoubleTree by Hilton New York City - Chelsea Hotel
  • DoubleTree by Hilton New York City - Chelsea New York
  • DoubleTree by Hilton New York City - Chelsea Hotel New York

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Deposit: USD 50.00 per night

Pet deposit: USD 50 per stay

Optional extras

Self parking costs USD 43 per day

Valet parking costs USD 47 per day

Parking is available nearby and costs USD 43 per day

Pets are allowed for an extra charge of USD 50 per pet, per stay

Service animals exempt from fees

WiFi is available in guestrooms for USD 6.95

Wired Internet access is available in guestrooms for USD 6.95 (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for DoubleTree by Hilton New York City - Chelsea

  • Does DoubleTree by Hilton New York City - Chelsea offer free cancellation for a full refund?
    Yes, DoubleTree by Hilton New York City - Chelsea does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is DoubleTree by Hilton New York City - Chelsea currently open?
    This property is closed from June 5 2020 to October 11 2020 (dates subject to change).
  • Is parking offered at DoubleTree by Hilton New York City - Chelsea?
    Yes. Self parking costs USD 43 per day. Valet parking costs USD 47 per day.
  • Are pets allowed at DoubleTree by Hilton New York City - Chelsea?
    Yes, pets are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 50 per pet, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at DoubleTree by Hilton New York City - Chelsea?
    You can check in from 4 PM to noon. Check-out time is noon.
  • Are there restaurants at or near DoubleTree by Hilton New York City - Chelsea?
    Yes, there's an onsite restaurant. Nearby restaurants include John Dory Oyster Bar (3-min walk), The Breslin (4-min walk), and The Harold (5-min walk).
  • What is there to do near DoubleTree by Hilton New York City - Chelsea?
    Recommended spots to visit include 5th Avenue (4-min walk) and Empire State Building (9-min walk), along with Madison Square Garden (9-min walk) and Times Square (14-min walk).

Recent reviews

Good 7,6 From 1 132 reviews

Exceptional 10,0
Wonderful stay. Breakfast is okay but all stead were nice.
Ashish, us1 night family trip
Poor 2,0
NYC
Terrible smoke smell. No shampoo or soap. No toilet power holder. Had 2 rooms and both had extremely inconsistent maid service. Not up to Hilton standards really disappointed.
us4 night family trip
Very good 8,0
Bathroom pipelines in bad conditions
The bathroom pipes were clogged all the time! It was uncomfortable when it comes to share your stay with some friends.
Edgardo, us2 night trip with friends
Very good 8,0
The get away
Great experience, will travel here again
Jermaine, us1 night business trip
Very good 8,0
My own issues
Well the only thing I had was a problem with check in time. It was 4 pm and I arrived 10am... I asked for early check in hoping to be in by 3pm but I was never called... I guess they don’t have to accommodate me but it would have been nice to not have to rush to get ready for my 5 pm event...
STEPHAN, us1 night trip
Very good 8,0
Elevetor doors are v noise upon opening and closing
Mamdouh, us5 night trip
Good 6,0
Lovely staff who are very helpful. Hotel is tired and dull, rooms are small. Don’t expect the same standards as you get at a Double Tree in the Uk.
gb6 night trip
Very good 8,0
Front staff has been cut
Clean and comfy and a great rate. We have been coming for decades. Seems as they are cutting corners little by little, our room was looking slightly ragged.
us4 night trip
Good 6,0
Could do better
The shower curtain in room was damaged water was all over the floor due to the shower curtain. New cleaning lady never left new toiletries even after they were requested.
us2 night trip with friends
Very good 8,0
Very nice. Room on the small side but had everything new needed
gary, us2 night trip

DoubleTree by Hilton New York City - Chelsea

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