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All properties in Leuven, Flemish Region, Belgium
1 room, 2 adults

pentahotel Leuven

4-starHotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.
Alfons Smetsplein 7, Leuven, 3000, Belgium

4-star hotel with restaurant, near Pope's College
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Nice spot! Close to all the nice bars, restaurants and sights.Feb 26, 2020
  • Great staff who are friendly and attentive. Breakfast area heated food a little sloppy,…Feb 21, 2020

pentahotel Leuven

from ZAR 1,328
  • Suite
  • Room (penta Single)
  • Standard Room (Penta)
  • Junior Suite (penta)

What’s around pentahotel Leuven

Landmarks

  • Heart of Leuven
  • Pope's College - 3 min walk
  • M - Museum Leuven - 3 min walk
  • Leuven Central Library - 4 min walk
  • Leuven Town Hall - 4 min walk
  • Ladeuze Square - 5 min walk
  • OLV-ter-Koorts Chapel - 5 min walk
  • St. Peter's Church - 5 min walk

Getting around

  • Brussels Airport (BRU) - 31 min drive
  • Antwerp (ANR-Antwerp Intl.) - 56 min drive
  • Leuven Brussels Station - 14 min walk
  • Leuven Heverlee Station - 24 min walk
  • Herent Station - 9 min drive

At a glance

Key facts

Hotel size

  • This hotel has 103 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This hotel is located in a car-free zone. Access is limited to local traffic and guests of the hotel. Guests must contact this property in advance for check-in instructions and an access code.

Required at check-in

  • Credit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Covered onsite self parking (EUR 20.00 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Height restrictions apply for onsite parking

  • Onsite parking includes off-street options

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
  • Water dispenser
Things to do
  • 24-hour fitness facilities
  • Segway rental/tour nearby
  • Billiards or pool table
Working away
  • Conference space
  • Conference space size (feet) - 581
  • Conference space size (meters) - 54
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1986
  • Elevator
  • Terrace
  • Library
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Dutch
  • English
  • French
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • 41-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Pentalounge - Onsite bar. Guests can enjoy drinks at the bar. Open 24 hours.

pentahotel Leuven’s small print

Also known as

  • Hotel Mercure Leuven Center
  • pentahotel Leuven Hotel Leuven
  • Mercure Leuven Center
  • pentahotel Leuven Hotel
  • pentahotel Leuven
  • Mercure Leuven Hotel Leuven
  • Holiday Inn Leuven
  • Leuven Holiday Inn
  • pentahotel Leuven Hotel
  • pentahotel Leuven Leuven

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cribs/infant beds. Onsite parties or group events are strictly prohibited.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 1.50 per accommodation, per night
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered self parking costs EUR 20.00 per day with in/out privileges

Rollaway beds are available for EUR 25.0 per night

To-go breakfast is offered for an extra charge of EUR 20 for adults and EUR 10 for children (approximately)

Pets are allowed for an extra charge of EUR 25 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for pentahotel Leuven

  • Does pentahotel Leuven offer free cancellation for a full refund?
    Yes, pentahotel Leuven does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at pentahotel Leuven?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at pentahotel Leuven?
    Yes. Self parking costs EUR 20.00 per day. Parking spots may be limited.
  • Are pets allowed at pentahotel Leuven?
    Yes, cats and dogs are welcome. There's a charge of EUR 25 per pet, per night. Food and water bowls are available.
  • What are the check-in and check-out times at pentahotel Leuven?
    You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near pentahotel Leuven?
    Yes, there's an onsite restaurant, Pentalounge. Nearby restaurants include De Werf (3-min walk), Chapter Four (4-min walk), and Ristorante Rossi (4-min walk).
  • What is there to do at pentahotel Leuven and nearby?
    Maintain your daily exercise routine at the 24-hour gym.

Recent reviews

Very good 8,4 From 205 reviews

Very good 8,0
Very nice facility and helpful staff. The cleaning was a little less accurate than last time I stayed here, but still good. I was facing the road and it was very noisy due to loud people partying until late (I think there is a bar there), so make sure to ask for earplugs at the reception.
gb1 night business trip
Poor 2,0
If you want to stay awake all night, then choose this hotel. Teenagers shouting, screaming, and partying all night in front of the hotel. The rooms are not sound proof. So forget about sleeping at night!
ca3 night business trip
Good 6,0
Good location, average everything else
A great location. Comfortable beds and the rooms are OK. Breakfast isn't great and perhaps a bit expensive overall.
gb4 night business trip
Exceptional 10,0
Right in the hart of the city so clean and super friendly people
Brett, au1 night trip with friends
Very good 8,0
Clean and very tidy hotel in the city center. Welcoming staff. If you go there in winter, make sure you tell the front desk to turn the heating on. Our room was beyond cold when we first got there and it took a while to warm it up.
Magdalena, ie2 night trip
Very good 8,0
I liked that it was a young very nice staf. I didn’t like that when i went to my room there were pillows and sheets infront of the room next to me. And that the parking very small was for a big car 😃
gb1 night romance trip
Very good 8,0
Perfect location, in the center of town. Friendly staff and good atmosphere. The rooms are a bit small and the cleanliness could be better, but all in all, we had a pleasant stay.
Elin, ie7 night family trip
Exceptional 10,0
Bathroom is not ideal. Some black color stain in shower area.
us5 night business trip
Exceptional 10,0
Great!
Amazing service, staff went out of the way to make the stay very satisfactory
Tisorn, th1 night trip
Fair 4,0
Black mold, never cleaned, front desk rude
"it's not my problem - it is a housekeeping problem", said the lady at the front desk. I stayed for 4 nights at the hotel. I noticed the black mold in the shower and informed the front desk at the beginning of my stay. They promised to notify housekeeping and take care of it right away. That night, mold was still there. Next day, mold was still there. I reminded the front desk and asked again to remedy the problem and/or move me to another room. I was told there were no rooms available but check back in the next day. I checked again the next evening (after seeing that again the mold was still there) but was told "it's not my problem - it is a housekeeping problem". That is a strange way to respond to a guest. Is the front desk not representative of the hotel as a whole? In summary: disgusting black mold in the shower, never resolved through the 5 day stay, hotel staff never changed the room and was rude in response. Giving 2 stars instead of 1 just because the hotel has potential. Clean up your showers and your act.
Christopher, us4 night business trip

pentahotel Leuven