Kocai

3.0 star property
Izamal hotel with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kocai

Outdoor pool
Premium bedding, down duvets, memory-foam beds, free WiFi
Interior entrance
40-inch Smart TV with digital channels, TV, Netflix
Restaurant

Reviews

6,8 out of 10

Good

Popular amenities

  • Free breakfast
    Free breakfast
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Terrace
  • Garden
  • Communal living room
  • Laundry service
  • Wedding services
  • Limited hour front desk
  • Bike rental
Feel at home
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Premium bedding
  • Dry cleaning/laundry service

Room options

Available filters for rooms
Showing 2 of 2 rooms

Classic Double Room

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
Memory foam bed
Private bathroom
  • 5 sq m
  • Sleeps 4
  • 2 Double Beds

Comfort Room

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Ceiling fan
Premium bedding
Memory foam bed
Private bathroom
  • 5 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
49 #261 entre calle 28A y 28, 261, Izamal, YUC, 97540

What's nearby

  • Convent of San Antonio de Padua - 14 min walk - 1.2 km
  • Centro Cultural y Artesanal - 15 min walk - 1.3 km
  • Hecho a Mano - 16 min walk - 1.4 km
  • Itzamna Park - 18 min walk - 1.5 km
  • Kinich Kak Moo Ruins - 3 min drive - 2.1 km

Getting around

  • Mérida International Airport (MID) - 73 min drive

Restaurants

  • ‪Restaurante Kinich - ‬3 min drive
  • ‪Café Restaurante los Arcos - ‬17 min walk
  • ‪Restaurante Zamna Izamal - ‬19 min walk
  • ‪Cafetería Hun Pic Tok - ‬14 min walk
  • ‪Restaurant Muul - ‬17 min walk

About this property

Kocai

Enjoy your visit to Izamal with a stay at Kocai. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Other highlights include a terrace and a garden.

Languages

English, Filipino, French, Spanish, Thai

At a glance

Hotel size

  • 7 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 7:00 PM
  • Front desk staffed during limited hours

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 total)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • Restaurant

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Wedding services
  • Bicycle rentals

Facilities

  • Garden
  • Terrace
  • Communal living room
  • An outdoor pool

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 40-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Ceiling fan

Sleep well

  • Pillow menu
  • Down comforter
  • Premium bedding
  • Memory foam mattress

Freshen up

  • Rainfall showerhead
  • Shower only
  • Shampoo
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Renovations and closures

This property is closed from July 28 2024 to July 27 2026 (dates subject to change).
The following facilities are closed on Sunday, Tuesday, Wednesday, Friday, and Saturday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Spa tub

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 250 per pet, per stay

Policies

This property does not have elevators.
This property accepts credit cards and cash.

Also known as

Kocai Hotel
Kocai Izamal
Kocai Hotel Izamal

Frequently asked questions

Is Kocai currently open?
This property is closed from July 28 2024 to July 27 2026 (dates subject to change).
Does Kocai offer free cancellation for a full refund?
Yes, Kocai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kocai?
Yes, there's an outdoor pool.
Are pets allowed at Kocai?
Yes, pets are welcome, with a limit of 1 total. There's a charge of MXN 250 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Kocai?
Yes, there's free self parking.
What are the check-in and check-out times at Kocai?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 12:30 PM.
What is there to do at Kocai and nearby?
Kocai has an outdoor pool and a garden.
Are there restaurants at or near Kocai?
Yes, there's an onsite restaurant.
What's the area around Kocai like?
Kocai is a short 18-minute walk from Itzamna Park and 15 minutes' walk from Centro Cultural y Artesanal.

Kocai Reviews

Reviews

6,8

Good

7,4/10

Cleanliness

7,4/10

Staff & service

5,0/10

Amenities

7,4/10

Property conditions & facilities

6,0/10

Eco-friendliness

Reviews

2/10 Poor

El lugar esta cerrado ya no funciona
Laura lugo, 1-night trip
Verified Expedia guest review

2/10 Poor

Ya no existe este hotel ya que fue perdída total en un accidente … el problema es q aún aparece en esta pagina y t confirman tu reserva por correo y al llegar no tienes donde hospedarte ya que el hotel ya no está en función “cerro por completo”
Paulina, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nuria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Las habitaciones están increíbles! Y el lugar hermoso!
Martha, 1-night trip
Verified Expedia guest review

10/10 Exceptional

la atencion es muy buena :) en las noches estaba muy fresco no nos hizo falta que no tuviera clima, durante el dia con la alberca uno se refresca super bien !!
Ari, 3-night trip with friends
Verified Expedia guest review