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Terasu Riviera Maya Hotel & Spa, en Xcaret

4.0 star property
Escape into tranquility and indulge your senses at this idyllic retreat surrounded by lush gardens.

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Photo gallery for Terasu Riviera Maya Hotel & Spa, en Xcaret

Interior
Balcony
Outdoor pool
Gazebo
Yoga
Experience the charm of Terasu Riviera Maya Hotel & Spa, en Xcaret, an upscale boutique hotel near Río Secreto and Xplor Theme Park. Treat yourself to a rejuvenating massage or enjoy free continental breakfast by the garden. The outdoor pool beckons you to relax while staying connected with in-room WiFi.

Reviews

9,4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Parking available
  • Pool
  • Spa
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Free use of bicycles
  • Beach towels
  • Spa services
  • Airport shuttle
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Water dispenser
  • Concierge services

Feel at home (6)

  • Microwave
  • Television
  • Garden
  • Daily housekeeping
  • Espresso maker
  • Blackout drapes/curtains
The current price is R1 936
R2 394 total
includes taxes & fees
03 Mar - 04 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed, Balcony

Balcony

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Down duvet
Hair dryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Balcony

Premium bedding, down duvets, minibar, in-room safe

Superior Suite, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Air conditioning
Smart TV
Sofa bed
Separate bedroom
Premium bedding
Blackout drapes/curtains
Down duvet
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

Premium bedding, down duvets, minibar, in-room safe

Design Suite, 1 Queen Bed with Sofa bed, Balcony, Garden View

Highlights

Balcony
Air conditioning
Smart TV
Sofa bed
Separate bedroom
Premium bedding
Blackout drapes/curtains
Down duvet
  • 62 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Villa, Multiple Bedrooms, Private Pool

Balcony view

Luxury Villa, Multiple Bedrooms, Private Pool

Highlights

Balcony
Private pool
Air conditioning
Smart TV
Sofa bed
9 bedrooms
Premium bedding
Blackout drapes/curtains
  • 950 sq m
  • Sleeps 24
  • 7 King Beds, 2 Queen Beds and 3 Queen Sofa Beds

View all photos for Elite Room, 1 King Bed, Balcony, Tower

Premium bedding, down duvets, minibar, in-room safe

Elite Room, 1 King Bed, Balcony, Tower

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Down duvet
Hair dryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Room, 1 Queen Bed, Balcony, Tower

Premium bedding, down duvets, minibar, in-room safe

Elite Room, 1 Queen Bed, Balcony, Tower

Highlights

Balcony
Air conditioning
Smart TV
Separate bedroom
Premium bedding
Blackout drapes/curtains
Down duvet
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

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Aerial view

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8.2 out of 10, Very good, (3969)
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About the area

Map
Km 283 access 1 Xcaret Fracc 1, lote 13, Rancho Viejo Xcaret, Playa del Carmen, QROO, 77720

What's nearby

  • Xenses Park - 6 min walk
  • Xplor Theme Park - 12 min walk
  • Xcaret Eco Theme Park - 16 min walk
  • Río Secreto - 18 min walk
  • Ferry to Cozumel - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Cozumel Intl. Airport (CZM) - 13.9 miles/22.4 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬6 min drive
  • ‪Festival Grand Buffet - ‬7 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬5 min drive
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Terasu Riviera Maya Hotel & Spa, en Xcaret

At Terasu Riviera Maya Hotel & Spa, en Xcaret, you'll be just a 5-minute drive from Xplor Theme Park and Xcaret Eco Theme Park. Guests indulge in massages, then grab a bite to eat at the restaurant. An outdoor pool, free bike rentals, and a garden are other highlights at this boutique hotel. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 9 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 10:00 PM
    • Guests will receive an email 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free off-site parking within 3 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:30 AM
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Coffee/tea in a common area
  • Water dispenser

What to do

  • Yoga classes
  • Hiking/biking trails nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage
  • Porter/bellhop
  • Free bicycle rentals
  • Beach towels

Facilities

  • Garden
  • Mosquito nets
  • An outdoor pool
  • Spa services
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • Water dispenser
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 52-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 2300 per vehicle (roundtrip, maximum occupancy 4)
  • Hosted evening meal costs MXN 0.0

Children & extra beds

  • Airport shuttle service for children up to age 17 costs MXN 2300 (roundtrip)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Terasu Riviera Maya
Terasu Hotel Spa at Xcaret
Terasu Riviera Maya Hotel & Spa, en Xcaret Hotel
Terasu Riviera Maya Hotel & Spa, en Xcaret Playa del Carmen

Frequently asked questions

Does Terasu Riviera Maya Hotel & Spa, en Xcaret offer free cancellation for a full refund?

Yes, Terasu Riviera Maya Hotel & Spa, en Xcaret does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Yes, there's an outdoor pool.

Are pets allowed at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Terasu Riviera Maya Hotel & Spa, en Xcaret?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Terasu Riviera Maya Hotel & Spa, en Xcaret?

Yes, an airport shuttle is available. The charge is MXN 2300 per vehicle roundtrip.

What are the check-in and check-out times at Terasu Riviera Maya Hotel & Spa, en Xcaret?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Terasu Riviera Maya Hotel & Spa, en Xcaret?

No, this hotel doesn't have a casino, but Riviera Gran Casino (9-min drive) is nearby.

What is there to do at Terasu Riviera Maya Hotel & Spa, en Xcaret and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.

Are there restaurants at or near Terasu Riviera Maya Hotel & Spa, en Xcaret?

Yes, there's an onsite restaurant.

Does Terasu Riviera Maya Hotel & Spa, en Xcaret have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Terasu Riviera Maya Hotel & Spa, en Xcaret like?

Terasu Riviera Maya Hotel & Spa, en Xcaret is a short 12-minute walk from Xplor Theme Park and 16 minutes' walk from Xcaret Eco Theme Park.

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Terasu Riviera Maya Hotel & Spa, en Xcaret Reviews

Reviews

9,4

Exceptional

9,4/10

Cleanliness

9,6/10

Staff & service

9,0/10

Amenities

9,0/10

Property conditions & facilities

9,6/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent location and beautiful place surrounded by nature, rooms are spacious,clean and comfortable. The customer service is exceptional and walking distance to the parks. I will absolutely be back.
yesenia, 2-night trip

10/10 Exceptional

Second time staying at the property! Staff is always friendly and helpful! Cute and intimate property.
Bernard, 4-night trip

10/10 Exceptional

Excelente place to get away, the staff, the food was one of the best.
Rosie, 3-night trip

10/10 Exceptional

We enjoyed this place greatly. Staff was attest, inviting, and friendly answering any questions we had about the are and where to go. Rooms were clean and felt like we were stay in the treetops. Food was good and best of all there were wild monkey’s that came to visit every morning and yes bananas were provided. lol We would totally stay here again.
Brian, 2-night trip

10/10 Exceptional

Had a wonderful time Fanni was great
Vanessa, 2-night trip

10/10 Exceptional

Excellent Hotel
I love this place, very neat place with friendly staff. I loved the trees and the way they kept the trees.
Seyedmohsen, 3-night trip

10/10 Exceptional

Nice rooms, friendly staff. Enjoyed feeding the spider monkeys. Quiet serene place to stay for a jungle feel
Izabella, 1-night trip

10/10 Exceptional

Loved this hotel the breakfast was amazing !! The was friendly and soo nice this was one of my most favorite hotels in Mexico and I’ve been 7 times the only thing I didn’t like was the bugs need better pest control in rooms got bit up
Katelyn, 1-night trip

10/10 Exceptional

This hotel is a little treasure and i would absolutely recommend it! We checked in super later after being at Xcaret all day and when we drove up one of the staff came out to the car to greet us, carried our bags and showed us to our rooms. The rooms are clean, fridge was filled with drinks and snacks for purchase. Fresh fruit, Mexican bread, and eggs to order for breakfast. And we even had a surprise visit from a small family of spider monkeys! And it was very quiet.
marlaina, 1-night trip

10/10 Exceptional

Hotel exceeded expectations! Staff was fantastic!!
Bernard, 3-night trip

10/10 Exceptional

Convenient for our planned day at Xcaret. Everyone at the Hotel was super nice, and they had excellent service.
Biviana, 2-night trip

10/10 Exceptional

Amazing Spot!
This is such an amazing place!! Definitely would recommend!
Jody, 2-night trip

10/10 Exceptional

Everything was great while staying here! Super friendly staff and hotel is so peaceful. You can walk to Xcaret parks as well! Must stay!!!!!
Eunsoo, 2-night trip

10/10 Exceptional

A little hidden but amazing once you’ve there. Awesome server and cook for the dinner service
Jose, 1-night trip

10/10 Exceptional

Such a cute small boutique hotel. Staff was beyond friendly, even giving us a banana to feed the local monkeys. Easy to find with the directions they provide. Room was very clean, bed comfortable and shower great. Wonderful value and very calm and relaxing. Wonderful stay.
Kayla, 1-night trip

8/10 Very good

I like this property because it is very quiet.
rodrigo, 1-night trip

10/10 Exceptional

Fantastic staff! Nice a quiet. Definitely feeding the monkeys was super cool. Room was clean. Food was fantastic. Really enjoyed our stay.
Esma, 4-night trip

10/10 Exceptional

great place to stay if you like nature thanks to Nemesio, Fanny and rest of crew make it more enjoyable to stay only deal if you don't bring a car transportation is available at the main hwy but place is nice.
Luis, 2-night trip

10/10 Exceptional

We loved the friendly reception. The concierge carried our bags and showed the restaurant, pool and room. Wood fire fresh pizza was amazing.
Felipe, 1-night trip

10/10 Exceptional

Staff and restaurant were superb. We were welcomed by monkeys on our arrival. Its small and quiet during the day but you can here people arrive as they come back from XPlor
marieli susana romero, 2-night trip

10/10 Exceptional

Customer service was great. Breakfast was very fulfilling. Highly recommended
Olga, 3-night trip

10/10 Exceptional

Amazing property nested in nature, very kind, friendly and helpful staff, environment a little to noisy during the day due to highway and parks proximity, I fully recommend it if able to disregard surrounding disquietness.
Justin, 1-night trip

10/10 Exceptional

Staff is beyond amazing. Very friendly and accommodating. Food here is also amazing. Hotel rooms are very cute, cozy and clean. Hotel is also a good distance from clubs and restaurants. The area feels very safe as well. 10/10, I’ll most definitely be coming back. Ps, make sure to have bug spray!!

10/10 Exceptional

The entire staff was amazing and the property is beautiful! The food was also really good. We enjoyed having a couple nice and relaxed family dinners and my husband and I were able to enjoy some wine under the gazebo at the end of the night while our daughters slept in the room. So grateful to Fernando, Fanny, Jose, Marcela, Nemesio, and the other young guy at the front desk, thank you for making our stay memorable and comfortable. We already miss all of you!
Nancy, 5-night trip

10/10 Exceptional

Great location if you're visiting Xcaret or Xenses - it's just 5 minutes away! The staff is very friendly and courteous, they moved our room location to the one on the first floor since there are so many mosquitoes on the ground floor. The pool was out of service, but this was due to the Hurricane (Beryl) and understandable.
Abhishek, 2-night trip