8 Palm Boulevard, New Town Centre, Umhlanga, KwaZulu-Natal, 4320
What's nearby
Gateway Theatre of Shopping - 4 min walk
KwaZulu-Natal Sharks Board - 8 min walk
Umhlanga Lighthouse - 3 min drive
Umhlanga Main Beach - 9 min drive
Umhlanga Rocks Beach - 11 min drive
Getting around
King Shaka Intl. Airport (DUR) - 15 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Starbucks - 4 min walk
Ocean Basket - 2 min walk
Augusta Spur - 4 min walk
My Diners - 4 min walk
Cuba Lounge - 3 min walk
About this property
Royal Palm Hotel
When you stay at Royal Palm Hotel, you'll be within a 10-minute drive of Durban Beach and Umhlanga Rocks Beach. Guests can visit the spa to indulge in massages, aromatherapy, or mani/pedis, and DISH Restaurant serves breakfast, lunch, and dinner. A bar/lounge, a fitness center, and a sauna are other highlights.
Languages
Afrikaans, English, Xhosa, Zulu
At a glance
Hotel size
94 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered onsite self parking (ZAR 65 per day)
Wheelchair-accessible parking and van parking on site
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Private dining
Room service (limited hours)
Traveling with children
Childcare in room (surcharge)
What to do
Beach nearby
Whale-watching nearby
Working away
Business center
Meeting rooms
Computer station
Conference center (3315 square feet of space)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Romance packages
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Terrace
Fitness center
Shopping mall on site
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
32-inch LED TV
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board (on request)
Sleep well
Premium bedding
What to enjoy
In-room massage
Separate sitting area
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Mini-fridge
Microwave
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
Spa Royale has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Dining
DISH Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately ZAR 215 to 215 for adults, and ZAR 100 to 190 for children
Airport shuttle service is offered for an extra charge of ZAR 350 per person (one-way)
Area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Airport shuttle for children between the ages of 6 and 12 costs ZAR 175 (one-way)
Parking
Covered self parking costs ZAR 65 per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Also known as
Three Cities Royal Palm
aha Royal Palm Hotel Umhlanga
Three Cities Royal Palm Hotel Umhlanga
Three Cities Royal Palm Umhlanga
aha Royal Palm Umhlanga
aha Royal Palm
Three Cities Royal Palm Hotel
Royal Palm Hotel Umhlanga
Royal Palm Umhlanga
aha Royal Palm Hotel
Royal Palm Hotel Hotel
Royal Palm Hotel Umhlanga
Royal Palm Hotel Hotel Umhlanga
Frequently asked questions
Does Royal Palm Hotel offer free cancellation for a full refund?
Yes, Royal Palm Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Royal Palm Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Royal Palm Hotel?
Yes. Self parking costs ZAR 65 per day.
Is airport shuttle service offered by Royal Palm Hotel?
Yes, an airport shuttle is available. The charge is ZAR 350 per person one-way.
What are the check-in and check-out times at Royal Palm Hotel?
Check-in start time: 2 PM; Check-in end time: 9:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Royal Palm Hotel?
No, this hotel doesn't have a casino, but Sibaya Casino (9-min drive) and Suncoast Casino and Entertainment World (11-min drive) are both nearby.
What is there to do at Royal Palm Hotel and nearby?
Royal Palm Hotel has a spa and a steam room.
Are there restaurants at or near Royal Palm Hotel?
Yes, there's an onsite restaurant, DISH Restaurant.
What's the area around Royal Palm Hotel like?
Royal Palm Hotel is in the heart of Umhlanga, a short 4-minute walk from Gateway Theatre of Shopping and 8 minutes' walk from KwaZulu-Natal Sharks Board.
Royal Palm Hotel Reviews
Reviews
8,4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,4/10
Cleanliness
8,4/10
Staff & service
7,4/10
Amenities
8,2/10
Property conditions & facilities
7,4/10
Eco-friendliness
Reviews
6/10 Good
18 December 2024
Disappointed
The rooms are spacious however maintenance of the hotel and rooms are not 4 star standard. Hotel lobby and lifts are dirty. The rooms carpets are filthy. Some of the furniture needs to be replaced. The staff are extremely rude unfriendly. The only positive is the location
Jolene
Jolene, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
13 November 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
05 November 2024
K
K, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
Verona
Verona, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Feroze
Feroze, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
01 October 2024
Home away from home
Royal palm hotel very much welcoming beautifully laid up
Lorraine
Lorraine, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Verona
Verona, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
Shamikah
Shamikah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
Location
Ron
Ron, 1-night trip
Verified Expedia guest review
10/10 Exceptional
03 August 2024
Good stay
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
05 July 2024
Mohendran
Mohendran, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
03 July 2024
Great room
Great room, everything you need
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 June 2024
The check in was seamless and they even ended upgrading us to a 3 bedroom free of charge. The rooms were clean and modern and conveniently situated within walking distance of Gateway. Great stay!
Agent
Agent, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
18 June 2024
Justice
Justice, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
13 June 2024
hlulani
hlulani, 5-night trip
Verified Expedia guest review
8/10 Very good
30 April 2024
Vasuthdaven
Vasuthdaven, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 March 2024
Ian A
Ian A, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
08 March 2024
Great location,spacious room,wonderful service
lauren
lauren, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
06 March 2024
Shivani
Shivani, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 February 2024
Neat and tidy friendly staff! situated right at gateway mall easy access to restaurants and shopping! after all a pleasant stay thank you 😊