Located near a train station, Heym is a great choice for a stay in Bordeaux. Guests can take a dip in the indoor pool and indulge in massages. The property is just a short walk to public transportation: Place Paul Doumer Tram Station is 3 minutes and Jardin Public Tram Station is 5 minutes.
Languages
English, French
At a glance
Hotel size
5 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 8:00 AM–10:00 AM on weekdays and 8:30 AM–10:30 AM on weekends
Coffee/tea in a common area
What to do
Winery tours nearby
Services
Luggage storage
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
An indoor pool
Spa services
Accessibility
Elevator
Well-lit path to entrance
Room amenities
Be entertained
50-inch Smart TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled) and heating
Free stocked minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Sleep well
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Pillowtop mattress
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Refundable deposits
Deposit: EUR 200 per accommodation, per stay
A damage deposit of EUR 200 will be collected before check-in
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.91 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Late check-in between 10:30 PM and 7:30 AM can be arranged for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
HEYM Bordeaux
HEYM Guesthouse
HEYM Guesthouse Bordeaux
Frequently asked questions
Does Heym offer free cancellation for a full refund?
Yes, Heym does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Heym?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Heym?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Heym?
Sorry, there's no onsite parking at Heym.
What are the check-in and check-out times at Heym?
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Heym?
No, this guesthouse doesn't have a casino, but Barriere Casino Theatre (7-min drive) is nearby.
What is there to do at Heym and nearby?
Heym has an indoor pool and spa services.
What's the area around Heym like?
Heym is in Chartrons, a short 3-minute walk from Place Paul Doumer Tram Station and 9 minutes' walk from Place des Quinconces.
Heym Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,8/10
Cleanliness
10/10
Staff & service
9,2/10
Amenities
9,8/10
Property conditions & facilities
9,8/10
Eco-friendliness
Reviews
10/10 Exceptional
20 September 2024
Fabbbbbbulous find!!! This is an upscale hotel hidden in the neighborhood near the beautiful jardins! Exquisitely decorated and the staff is 5 star.
connie
connie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
Excellent choice for Inner city Bordeaux
Excellent stay. Beautiful well equipped and well designed room. We felt relaxed and comfortable staying here.
Fabulous staff.
Great indoor swimming pool. Very central
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
08 June 2024
Great Hidden Gem
Nice quaint B&B close to tram and city centre. Breakfast and service were fantastic. We will definitely stay here again.
Scott
Scott, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 May 2024
Nice little hotel
Great, tiny hotel in a residential neighborhood about 20 minutes waking from the main sites. Pretty, modern interior and a nice breakfast room. No front desk - just five rooms.
Natalie
Natalie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 May 2024
Great boutique property. I’ll stay here again next trip to Bordeaux.
Ethan
Ethan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 August 2023
Highly Recommend Heym
Beautiful property, I would highly recommend this hotel for anyone traveling to the Bordeaux region.
JAMIE
JAMIE, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2022
It was beautifully quiet and comfortable. I found the rooms cozy and pleasant to be in. The neighborhood was pleasant and there were lots of things to see near by
Sally
Sally, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 September 2022
Nice location, close to many things. Love the hotel.
ben
ben, 1-night trip
Verified Expedia guest review
10/10 Exceptional
07 September 2022
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
03 August 2022
Would 100% stay again!
Everything about this place was excellent. From the location (near the public garden, far away for hordes of tourism crowds), comfortable Air con, super comfortable beds and bedding, a great pool to cool off in during the crazy heat wave, gym passes to a local fitness club. Dan was very welcoming and passed along some great restaurant recos. He has clearly paid attention to evert detail of this property!
Ruth
Ruth, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 July 2022
I very rarely write reviews, but this is one of the best guest houses I have ever stayed in. The care provided when you are there is exceptional, and the property itself is masterfully managed/designed. Could not recommend more.
Mark
Mark, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 June 2022
Robert
Robert, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
02 June 2022
This Boutique Hotel is so nice! A perfect peaceful place to call home for your stay. The neighborhood is very fun to stay and walking distance to many great parts of Bordeaux City Center including the Public Garden. The owners were very helpful with all of our needs and always responded very quickly. Check in and out was a breeze which left us plenty of time to explore the city. Highly recommend! *Indoor Pool was a plus and temperature controlled.
Georshua
Georshua, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
15 April 2022
First guests at a fantastic new hotel
We were lucky enough to be the first guests at the opening of this lovely new hotel. Our hosts were incredibly kind and thoughtful with every detail they put into the design of the space as well as their attentiveness to us throughout our stay.
The property is gorgeous. The decor fantastic, charming, and tasteful. We wished we could have stayed longer.
Jessica
Jessica, 2-night trip
Verified Hotels.com guest review
8/10 Very good
31 August 2024
Sandrine
Sandrine, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
28 November 2023
koji
koji, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 July 2023
La mejor opción
Hotel pequeño y tranquilo, a un minuto del parque público y unos minutos de las atracciones principales.
Los cuartos y baños recién remodelados e impecables.
Muy buen servicio, todas muy amigables.
Estuvimos felices de llegar a este hotel, definitivamente fue la mejor decisión.
Federico
Federico, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 July 2023
Ivanne
Ivanne, 2-night trip
Verified Ebookers guest review
10/10 Exceptional
06 March 2023
Accueil personnalisé
Accueil personnalisé.
Le bâtiment a été rénové avec goût.
La chambre suréquipée, confortable, spacieuse, propre et silencieuse.
Le petit déjeuner est copieux, varié à la demande.
Les hôtes sont présents et à l’écoute.
Très beau séjour.