Grosvenor Pulford Hotel & Spa

4.0 star property
Chester hotel with 2 restaurants and spa

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Photo gallery for Grosvenor Pulford Hotel & Spa

2 restaurants, breakfast, lunch, dinner served; British cuisine
Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board
2 restaurants, breakfast, lunch, dinner served; British cuisine
Indoor pool
Reception

Reviews

8,8 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Gym
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
For families
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains

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About the area

Map
Wrexham Road, Pulford, Chester, England, CH4 9DG

What's nearby

  • Chester Racecourse - 8 min drive - 8.6 km
  • Chester Cathedral - 9 min drive - 8.9 km
  • Chester City Walls - 10 min drive - 9.6 km
  • University of Chester - 10 min drive - 9.9 km
  • Chester Zoo - 12 min drive - 16.2 km

Getting around

  • Chester (CEG-Hawarden) - 24 min drive
  • John Lennon Airport (LPL) - 35 min drive
  • Cefn-y-bedd Station - 9 min drive
  • Gwersyllt Station - 10 min drive
  • Hope Station - 10 min drive

Restaurants

  • ‪Crown - ‬6 min drive
  • ‪Nando's - ‬7 min drive
  • ‪Donut Theatre - ‬8 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪The Golden Lion - ‬2 min drive

About this property

Grosvenor Pulford Hotel & Spa

Grosvenor Pulford Hotel & Spa puts you within a 15-minute drive of Chester City Walls and Chester Zoo. Guests can visit the spa to be pampered with massages, aromatherapy, or mani/pedis, and Palm Court Restaurant, one of 2 restaurants, serves British cuisine and is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers like the helpful staff and bar.

Languages

English, French, Italian, Polish, Romanian

At a glance

Hotel size

  • 73 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free uncovered onsite self parking
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Fitness classes
  • Pilates classes
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)

More

  • Daily housekeeping

Special features

Spa

Spa By Kasia has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Palm Court Restaurant - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Nelsons Bar - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 20.00 for adults and GBP 10.00 for children

Children & extra beds

  • Cribs/infant beds are available for GBP 10.00 per night
  • Rollaway beds are available for GBP 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grosvenor Hotel Pulford
Grosvenor Pulford
Grosvenor Pulford Chester
Grosvenor Pulford Hotel
Grosvenor Pulford Hotel Chester
Hotel Grosvenor Pulford
Pulford
Pulford Grosvenor
Pulford Grosvenor Hotel
Pulford Hotel
Grosvenor Pulford Hotel And Spa
Grosvenor Pulford & Chester
Grosvenor Pulford Hotel & Spa Hotel
Grosvenor Pulford Hotel & Spa Chester
Grosvenor Pulford Hotel & Spa Hotel Chester

Frequently asked questions

Does Grosvenor Pulford Hotel & Spa offer free cancellation for a full refund?
Yes, Grosvenor Pulford Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grosvenor Pulford Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at Grosvenor Pulford Hotel & Spa?
Yes, pets are welcome. There's a charge of GBP 25 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grosvenor Pulford Hotel & Spa?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Grosvenor Pulford Hotel & Spa?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM.
What is there to do at Grosvenor Pulford Hotel & Spa and nearby?
Have fun with activities like hiking, mountain biking, and rafting, and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes and Pilates. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grosvenor Pulford Hotel & Spa also has an indoor pool, a sauna, and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Grosvenor Pulford Hotel & Spa?
Yes, there are 2 onsite restaurants, featuring British cuisine.

Grosvenor Pulford Hotel & Spa Reviews

Reviews

8,8

Excellent

9,4/10

Cleanliness

9,0/10

Staff & service

8,8/10

Amenities

9,0/10

Property conditions & facilities

8,8/10

Eco-friendliness

Reviews

10/10 Exceptional

Ian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grosvenor Pulford Hotel
Beautiful hotel, great food, fantastic staff
Nicola, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Marie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful
Beautiful venue. Large rooms. Polite lovely staff. Nice beds. Pillows a bit too soft
Samuel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gerry, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Lovely hotel, very friendly / helpful staff and a great atmosphere
Jim, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Anniversary stay
Hotel is stunning! Beautifully decorated, bed was very comfy, friendly service and went above and beyond for our anniversary. Thank you so much, will definitely be coming back
Emma, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Louise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay meeting friends
We had a great time, rooms was nice and comfy, the food at both dinner an breakfast was very good with lots of choice
Ian, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sean, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Noise from the wedding was very loud in the room
Leigh, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Alan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay in a deluxe double for my partners birthday. The room was clean, fresh and well decorated. A little birthday treat and card left on the side for my paryner. The bathroom beautiful with a freestanding double ended bath. The photos didn't actually do it justice. The meal at The Palm was outstanding, my partner also had a sparkler and brownie bites complementary, and breakfast hot and fresh. Thank you for an amazing stay!
Kelly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely botel
Lovely hotel, room was great
John, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Nikita, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dai, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miss Jane, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ryan, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend getaway
Hotel is very nice, could benefit from a map as some areas of the hotel (eg the rear garden) seen inaccessible. Also it seemed that the spa could only be reached by going outside and around the car park, I’m sure there is another way through the hotel but not sign posted or detailed on the app that you get for hotel info. Other than this small point the hotel is very nice.
Craig, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sally, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SATINDER, 2-night trip
Verified Hotels.com guest review

6/10 Good

We were in a room overlooking the parking and party venue. It was very noisy we could hear people talking and cars until late. Room size was great. The bed was somewhat firm (not our favorite). Great snacks and toiletries. Really cool tub in our room. The major issue we had was with the shower. It didn't have a curtain and the water went out all over the floor which made it slippery. The shower dials were not labeled so it was a puzzle to figure out which of the 5 knobs worked what (2 of which sprayed water straight out onto the floor).
Angela, 3-night trip
Verified Hotels.com guest review

8/10 Very good

It was noisy during the night on the corridors, when we arrived at our room and moved the chair there was debris underneath, but otherwise Great ,the staff was excellent
Dewi Parry, 2-night romance trip
Verified Expedia guest review