DoubleTree by Hilton Shah Alam i-City

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near i-City

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Shah Alam i-City

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers
Lobby
Lobby
Restaurant
Minibar, in-room safe, desk, laptop workspace

Reviews

9,4 out of 10

Exceptional

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Connecting rooms available
  • Spa
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • Valet parking
  • Self parking
  • Children's pool
  • Pool bar
  • Swim-up bar

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Similar properties

Exterior

Courtyard By Marriott Setia Alam

Pool
Parking available
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (43)
The price is R1 217
R1 354 total
includes taxes & fees
22 Dec - 23 Dec
Courtyard By Marriott Setia Alam
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About the area

Map
i-City Golden Triangle, Shah Alam, 40000

What's nearby

  • i-City - 1 min walk - 0.2 km
  • Central i-City Shopping Centre - 12 min walk - 1.0 km
  • Sri Maha Mariamman Temple - 18 min walk - 1.6 km
  • Klang Centro Mall - 6 min drive - 4.9 km
  • AEON Mall Bukit Raja - 7 min drive - 4.6 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 29 min drive
  • Kuala Lumpur International Airport (KUL) - 47 min drive
  • Kuala Lumpur Klang KTM Komuter Station - 8 min drive
  • Kuala Lumpur Bukit Badak KTM Komuter Station - 8 min drive
  • Kuala Lumpur Padang Jawa KTM Komuter Station - 10 min drive

Restaurants

  • ‪R-Roi Thai Kitchen - ‬14 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Makan Kitchen - ‬6 min walk
  • ‪Karaoke Manekineko - ‬14 min walk
  • ‪Bar-B-Q Plaza - ‬14 min walk

About this property

DoubleTree by Hilton Shah Alam i-City

DoubleTree by Hilton Shah Alam i-City offers a fantastic location, putting you just steps from i-City. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials, or aromatherapy. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff.

Languages

Chinese (Mandarin), English, Hindi, Malay

At a glance

Hotel size

  • 300 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Secured covered onsite self parking (MYR 5 per day)
  • Secured covered onsite valet parking (MYR 50 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children's pool

Working away

  • 12 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2022
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Grab bar near toilet
  • Well-lit path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 49-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry

Special features

Spa

Eforea Spa has 4 treatment rooms including rooms for couples. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MYR 30 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately MYR 78 for adults and MYR 39 for children

Children & extra beds

  • Rollaway beds are available for MYR 106.00 per night

Parking

  • Covered self parking costs MYR 5 per day
  • Covered valet parking costs MYR 50 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

DoubleTree by Hilton Shah Alam i-City Hotel
DoubleTree by Hilton Shah Alam i-City Shah Alam
DoubleTree by Hilton Shah Alam i-City Hotel Shah Alam

Frequently asked questions

Does DoubleTree by Hilton Shah Alam i-City offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Shah Alam i-City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Shah Alam i-City?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at DoubleTree by Hilton Shah Alam i-City?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at DoubleTree by Hilton Shah Alam i-City?
Yes. Self parking costs MYR 5 per day. Valet parking costs MYR 50 per day. Electric vehicle charging is available.
What are the check-in and check-out times at DoubleTree by Hilton Shah Alam i-City?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at DoubleTree by Hilton Shah Alam i-City and nearby?
DoubleTree by Hilton Shah Alam i-City has a spa and an outdoor pool, as well as a 24-hour fitness center and an arcade.
Are there restaurants at or near DoubleTree by Hilton Shah Alam i-City?
Yes, there are 3 onsite restaurants.
What's the area around DoubleTree by Hilton Shah Alam i-City like?
DoubleTree by Hilton Shah Alam i-City is a short 1-minute walk from i-City and 12 minutes' walk from Central i-City Shopping Centre.

DoubleTree by Hilton Shah Alam i-City Reviews

Reviews

9,4

Exceptional

9,6/10

Cleanliness

9,6/10

Staff & service

9,4/10

Amenities

9,6/10

Property conditions & facilities

9,4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place but don’t expect much to chill out
Location is good due to close proximity to mall and airport. Shopping and F&B at mall needs to improve with better quality food and better shopping experience . To give you an idea Setia city mall is much better . Night surrounding can be boring otherwise generally satisfactory .
Albert Lee, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Property is new and clean but can be better (spotted a stain on the sink and it is still there after house keeping, guess all hotels nowadays do not do a thorough clean anymore) Water pressure in the shower is very bad, usual 15 mins bath time would probably takes 30 mins.
ST, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Martin, 5-night trip
Verified Hotels.com guest review

8/10 Very good

My 2nd time stayed, well keep, need some improvement, on training staff, service was good
Dennie, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

.
Jacqueline Li Hwee, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Not a thing was wrong. This is your best option for staying in Shah Alam area.
Ryan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Saedah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place
Good location with proximity to F&B and shopping It will be nice if they have a curtain or blind between the toilet and bedroom
LEE, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Zainaba, 2-night trip
Verified Expedia guest review

8/10 Very good

Awesome
All good
Chang Hun, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Except for the location, which is a bit far from KLCC, all other aspects were fantastic. The food was delicious and varied, and all staff would greet you with a big smile. They consistently pay great attention to your needs with outstanding hospitality. The room was neat and clean without any odour, which I liked the most during my stay. I will definitely choose this five-star hotel if I go to KL again in the future.
YU, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Ryo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This location is distant from the hustle, bustle, and traffic of Kuala Lumpur, yet it’s only a half-hour taxi ride away, which is very affordable and easily arranged via the Grab app. The hotel is impeccable. The food was exceptional, and the service and staff were outstanding. The staff and management truly exemplify the Hilton brand. We enjoyed every minute of our stay.
Syeda, 10-night romance trip
Verified Expedia guest review

6/10 Good

Requested for late check out but was rejected claim to have a huge group of customers. But hotel is as quiet as a grave.... so cant uhderatand why cant grant hour or two late check out..
Aloysius, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Though I was there for just 1 night enroute to Singapore from northern Malaysia..had a pleasant stay with good interaction with Cheryl and other at the Front desk and also housekeeping. Very well kept hotel. Recommended.
Binny Zachariah, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent property
Paul, 9-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Paul, 3-night trip
Verified Expedia guest review

10/10 Exceptional

GOOD
MOHD SALAHUDDIN, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great job!
Intan Juliana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

2/10 Poor

Saidul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel and staff, mall next door was handy. Limited public transport options
Aravind, 4-night trip
Verified Expedia guest review

6/10 Good

Stayed from 11th of April till 17th of April. Our Room had great view. Bed was comfortable. Tv had limited channels. Staff is extremely caring. Very courteous, ready to help. Breakfast had variety. There was a choice of Malay, Indian, Chinese and western. Fruits were not much of choice, there was watermelon, melon and maybe pineapple. Teh tarik was luke warm extremely sweet sickly taste. Coffee was a great let down. Our room showers were a let down. The cubicle is so small to accommodate for the massive bath which is a waste of space. Shower leaks through the shower door. The floor towel was soaked and had to use another to step on to a dryer towel.
Verified Expedia guest review

10/10 Exceptional

Very friendly staff
Nisha, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Mariko, 2-night business trip
Verified Hotels.com guest review