Stand 1403, Parkway Drive, Victoria Falls, Matabeleland North Province
What's nearby
Victoria Falls National Park - 1 min walk
Devil's Pool - 11 min drive
Victoria Falls Bridge - 11 min drive
Victoria Falls Field Museum - 12 min drive
Mosi-oa-Tunya National Park - 23 min drive
Getting around
Victoria Falls (VFA) - 28 min drive
Livingstone (LVI) - 51 min drive
Restaurants
Munali Coffee - 20 min drive
The Boma - 7 min drive
The Lookout Café - 12 min drive
Royal Livingstone Lounge - 14 min drive
Rainforest Cafe - 10 min drive
About this property
Palm River Hotel
Enjoy your visit to Victoria Falls with a stay at Palm River Hotel. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or mani/pedis. Other features of this luxurious hotel include an outdoor pool, a bar/lounge, and a children's pool.
Languages
English
At a glance
Hotel size
73 rooms
Arriving/Leaving
Check-in start time: 11:00 AM; check-in end time: midnight
Late check-in subject to availability
Check-out time is 2:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free English breakfast each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Free daily reception
Snack bar/deli
Traveling with children
Children's pool
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
An outdoor pool
Full-service spa
Banquet hall
Accessibility
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Handrails in stairways
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
20-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Bathrobes
Sleep well
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress
What to enjoy
Private pool
Separate dining area
Separate sitting area
Freshen up
Deep soaking bathtub
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Local maps
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments, and manicures and pedicures. The spa is open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 2.00 percent will be charged
Policies
This property does not have elevators.
This property accepts credit cards and cash.
Also known as
Palm River Hotel Hotel
Palm River Hotel Victoria Falls
Palm River Hotel Hotel Victoria Falls
Frequently asked questions
Does Palm River Hotel offer free cancellation for a full refund?
Yes, Palm River Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Palm River Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Palm River Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Palm River Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Palm River Hotel?
Check-in start time: 11:00 AM; Check-in end time: midnight. Check-out time is 2:00 PM.
What is there to do at Palm River Hotel and nearby?
Palm River Hotel has a spa and private pools.
Are there restaurants at or near Palm River Hotel?
Yes, there's an onsite restaurant.
Does Palm River Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Palm River Hotel have any outdoor private spaces?
Yes, every room features a private pool.
What's the area around Palm River Hotel like?
Palm River Hotel is located by the river, a short 1-minute walk from Victoria Falls National Park and 8 minutes' walk from Zambezi River.
Palm River Hotel Reviews
Reviews
9,8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
9,6/10
Amenities
10/10
Property conditions & facilities
9,2/10
Eco-friendliness
Reviews
10/10 Exceptional
29 September 2024
So often you doubt the praises from a traveler. But this hotel deserves all the top stars awards. EVERYONE, literally everyone was so gracious polite and welcoming. From the front desk, to the staff during breakfast, and even the men maintaining the grounds. It should be noted this hotel is secluded from a “town” and clearly designed for families with children. But we absolutely loved our entire experience with Palm River. Loved it
Steven
Steven, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
20 August 2024
Nancy
Nancy, 2-night trip
Verified Expedia guest review
8/10 Very good
10 July 2024
Was good in general, Do you want? The hotel recommended we did the early morning safari in the day of our checkout so that we have plenty of time prior to checkout.
The Safari booked by the hotel was a private Safari and it was a disaster because their vehicle broke down which caused delays for the checkout and there was no leniency in terms of checkout by the manager. literally people were standing at our doors to make sure that we come out of the room and that really caused an unsatisfactory ending
Avi
Avi, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 June 2024
Arshad
Arshad, 3-night trip
Verified Expedia guest review
10/10 Exceptional
19 April 2024
Had a wonderful stay and the staff was excellent.
Sheila
Sheila, 4-night trip
Verified Expedia guest review
10/10 Exceptional
20 March 2024
Fantastic
Absolutely fantastic. Thank you!
Hermien
Hermien, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2023
This property is top of the art ,,(, a real 5 star,)hotel
Absolutely new and clean in every aspect
Staff alert and professional
Would not hesitate to recommend this place to friends and family
Will be back to stay again if given the opportunity
Grace.
Grace., 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 November 2023
Very lovely rooms and property. Breakfast options were reasonable. Pool very clean. Dinner options were excellent. Food plentiful and very tasty. Nice place to relax. Saw hippos near the water while enjoying the outdoor dining space.
Sherri
Sherri, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 November 2023
Stunning
Absolutely perfect!
Sbahle
Sbahle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2023
Great Option
Great choice for Victoria Falls! The property is new, close to the town and falls and offers a relaxing environment with great staff and food options.
Angus
Angus, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 September 2023
Brilliant hotel and staff
Fantastic hotel. Faultless
Paul
Paul, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 July 2023
A wonderful 2 night stay.Staff incredibly helpful & friendly.
margaret
margaret, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 June 2023
Leland
Leland, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 April 2023
Spectacular.
Staff goes out of their way to please and accommodate Amazing setting and great rooms, some nickel and dime charges for coffee,from a machine.. and given the exclusivity should be included .
Claude
Claude, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
01 April 2023
raphael
raphael, 3-night trip
Verified Expedia guest review
10/10 Exceptional
03 December 2022
Beautiful spot on the Zambezi!
Amazing place right on the Zambezi! New/beautiful construction with clean and comfortable rooms. Staff is incredibly helpful and they are able to arrange and coordinate any activities (guides falls tours, rafting, fishing, day trips to Chobe NP, etc.). Location is only minutes from Victoria Falls (town) and VFNP. Perfect spot…would definitely go back to!
Kari
Kari, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2022
The architecture is fantastic. The location on the banks of the Zambezi is fantastic. The property exudes quality, luxury and comfort. The staff was super friendly and went the extra mile to make us comfortable. Spending time at the hotel was as exciting as going out to do activities and coming back to our room was so satisfying every time. The dining area was particularly epic with the ultra high ceilings and decor fit for royalty, making breakfast in particular, an occasion to look forward to. We would stay here again. Well done Palm River Lodge!
Brian
Brian, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 September 2022
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
09 December 2024
Sten Gunnar
Sten Gunnar, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 April 2024
Wir kommen wieder
Alles war wunderbar! Tolle Lage, tolles Hotel und sehr freundliches Personal! Das Essen war hervorragend.