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Mercure Luxor Karnak
Riverfront hotel with 3 restaurants, near Karnak
- Great for families
- Free WiFi in lobby and free parking
- Collect stamps
- Price Guarantee
From
ZAR 486
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
8,4.Very good.78 verified Hotels.com guest reviews
Exceptional staff, amazing views and surroundings, clean and tidy
Nov 7, 2020
Very good
Oct 3, 2020
Official standards
This property advises that it adheres to ALLSAFE (Accor Hotels) and Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- 24 hours Gap period enforced between guest stays -
- Contactless check-in is available
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
Guests rated location
Quiet15 positive mentions
Safe11 positive mentions
- Free parking
- Pool
- Free WiFi
- Airport transfer
- Gym
- Air Conditioning
Property highlights
Main amenities
- 347 guestrooms
- Daily housekeeping
- 3 restaurants and 2 bars/lounges
- Outdoor pool
- Rooftop terrace
- Breakfast available
For families
- Free cribs/infant beds
- Children's pool
- Playground on site
- In-room childcare (surcharge)
- Babysitting or childcare (surcharge)
- Children's club (free)
What’s around
- On the waterfront
- Karnak - 42 min walk
- Luxor Museum - 2.8 mi / 4.5 km
- Luxor Temple - 3.7 mi / 6 km
- Colossi of Memnon - 21.6 mi / 34.8 km
- Medinet Habu - 22.5 mi / 36.2 km
Due to COVID-19, this property’s food and beverage options may be limited.
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Standard Double Room, 1 Double Bed
- Standard Room, 2 Twin Beds
- Standard Room, 2 Twin Beds
- Superior Suite, Multiple Beds
Location
- On the waterfront
- Karnak - 42 min walk
- Luxor Museum - 2.8 mi / 4.5 km
What’s around
Landmarks
- On the waterfront
- Karnak - 42 min walk
- Luxor Museum - 2.8 mi / 4.5 km
- Luxor Temple - 3.7 mi / 6 km
- Colossi of Memnon - 21.6 mi / 34.8 km
- Medinet Habu - 22.5 mi / 36.2 km
- Valley of the Queens - 22.8 mi / 36.8 km
- Valley of the Kings - 24.6 mi / 39.6 km
Getting around
- Luxor (LXR-Luxor Intl.) - 34 min drive
- Free area shuttle
- Airport pick-up service
At a glance
Hotel size
- This hotel has 347 rooms
- This hotel is arranged over 2 floors
Arriving/leaving
- Check-in time 3 PM-1:00 AM
- Check-out time is noon
- Express check-in/out
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child stays free when occupying the parent or guardian's room, using existing bedding
- Babysitting/childcare*
- Free children's club
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
Parking
- Free secured onsite self parking
- Free secured onsite valet parking
In the hotel
Taking the kids?
- Children's club (free)
- In-room childcare (surcharge)
- Supervised childcare/activities (surcharge)
Food and drink
- Buffet breakfast daily (surcharge)
- 3 restaurants
- 2 bars/lounges
- 2 coffee shops/cafés
- Bar/lounge
- Snack bar/deli
- Swim-up bar
- Poolside bar
- 24-hour room service
- Coffee/tea in a common area
- Barbecue grills
Things to do
- Outdoor pool
- Children's pool
- Fitness facilities
- Outdoor tennis courts - 2
- Spa treatment room(s)
- Sauna
- Motor boating on site
- Playground on site
- Racquetball/squash on site
- Sailing on site
- Tennis lessons on site
- Swim-up bar
- Health club
- Tennis on site
- Pool sun loungers
- Pool umbrellas
Working away
- 24-hour business center
- Conference space
- Meeting rooms
- Conference space size (feet) - 3229
- Conference space size (meters) - 300
- Computer station
Services
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry service
- Laundry facilities
- Hair salon
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Number of buildings/towers - 9
- Year Built - 2003
- ATM/banking
- Safe-deposit box at front desk
- Rooftop terrace
- Garden
- Terrace
- Fireplace in lobby
- Television in common areas
Accessibility
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible fitness centre
Languages Spoken
- Arabic
- English
- French
- German
In the room
Home comforts
- Air conditioning
- Minibar
- Coffee/tea maker
Sleep well
- Blackout drapes/curtains
- Sofa bed
- Egyptian-cotton sheets
Things to enjoy
- Balcony or patio
Freshen up
- Private bathroom
- Deep soaking bathtub
- Free toiletries
- Hair dryer
Be entertained
- LCD TV
- Satellite TV channels
Stay connected
- Desk
- Phone
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Access via exterior corridors
Special features
Dining
Opet - Overlooking the pool and garden, this buffet restaurant serves breakfast and dinner. A children's menu is available.
Recreation
On Site
- Fitness facilities
- Health club
- Outdoor tennis courts -
- Sauna
- Tennis on site
- Motor boating on site
- Playground on site
- Racquetball/squash on site
- Sailing on site
- Tennis lessons on site
Awards and affiliations
This property has signed the UNESCO Sustainable Tourism Pledge.
Small print
Also known as
- Karnak Luxor
- Mercure Luxor Karnak Hotel
- Mercure Karnak Hotel
- Mercure Luxor Karnak
- Mercure Karnak
- Sofitel Karnak Luxor Hotel Luxor
- Accor Karnak Luxor
- Mercure Luxor Karnak Luxor
- Mercure Luxor Karnak Hotel Luxor
- Luxor Karnak
- Luxor Sofitel
- Sofitel Karnak
- Sofitel Karnak Hotel
- Sofitel Karnak Hotel Luxor
- Sofitel Karnak Luxor
- Mercure Luxor Karnak Hotel
- Sofitel Luxor Karnak
Optional extras
Early check-in can be arranged for an extra charge of EGP 180 (subject to availability)
Late check-out can be arranged for an extra charge of EGP 270 (subject to availability)
Buffet breakfast is offered for an extra charge of EGP 180 for adults and EGP 90 for children (approximately)
Babysitting/childcare is available for an extra charge
Airport shuttle service is offered for an extra charge of EGP 350 per vehicle
Airport shuttle service for children between the ages of 1 and 12 costs EGP 0
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Pool access available from 9:00 AM to 5:00 PM.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.
This property accepts credit cards and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Mercure Luxor Karnak does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self and valet parking.
- Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 5:00 PM.
- Sorry, pets and service animals aren't allowed.
- You can check in from 3 PM - 1:00 AM. There's a charge of EGP 180 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EGP 270 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
- Yes, there are 3 onsite restaurants, featuring garden views. Nearby restaurants include Oum Hashim (3.4 mi), Chez Omar / Egyptian Corner (3.4 mi), and Al-Sahaby Lane (3.4 mi).
- Yes, a shuttle from the airport to the hotel is available. The charge is EGP 350 per vehicle.
- Have fun with onsite activities like sailing and motor boating, and practice your swing on the tennis courts. Additional recreation onsite includes racquetball/squash. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a sauna. Mercure Luxor Karnak also has a health club and a garden.
8,4.Very good.78 verified Hotels.com guest reviews
- 10,0.Exceptional
The location and the view. The food was very good but the drinks were pricey.
Mo, 1 night romance trip, Mar 7, 2020
Verified Expedia guest review
- 8,0.Very good
A wonderful setting on the Nile with lovely gardens.
3 night romance trip, Feb 8, 2020
Verified Expedia guest review
- 8,0.Very good
A nice retreat from exploring all the city has to offer. Great pool with view of the Nile. Comfortable room. Felt very safe. Monitored coming and going of taxi drivers and arranged for all transport as needed.
Sjm, 2 night family trip, Jan 25, 2020
Verified Travelocity guest review
- 10,0.Exceptional
This was a beautiful hotel and resort, rooms are a good size and very clean. It's such a lovely resort and the Nile view is stunning. Spa and pool were nice. Staff are friendly and knowledge of Luxor and Karnak. Food was hit and miss, didn't really cater for westerns at dinner..but breakfast was lovely and it has lots of choice.
4 night trip, Jan 16, 2020
Verified Expedia guest review
- 6,0.Good
The property is located in the heart of the city of Karnak right by Nile river. Rooms with views are very well maintained, maybe because of the frequency of usage, however the rooms with no views are poor. We were first given a room in the first level with no view, unfortunately, unsanitary and had a lot of malfunctioning furniture. The heating system was central yet it wasn't available before 7PM. The bed sheets were old and dirty. The floors were unswept and the lights and cabinets were covered of dust. If the bedroom was that unappreciated try to imagine how disappointing was the toilet!! Upon complaining about the deficiencies, we reported to the front desk and before we left to find another accommodation in another hotel, we were given a junior suite in the second level with a view that was totally the opposite of what we experienced at first sight. Even the room was equiped with refreshments and welcome drinks! Once settled down, we received a call from the front desk to ensure that everything meets our expectations. Honestly, the junior sweet was a make up for the desperate lodging we were offered at the begining. After we spent a quiet and satisfying night we had the chance to grab a bite before catching our flight at the hotel restaurant. We didn't just enjoy the food but also the view of the Nile river and the warm welcoming service of the servers and the chefs. All in all our stay turned out to be a good experience!
1 night romance trip, Jan 14, 2020
Verified Orbitz guest review
- 10,0.Exceptional
The location is a way from the city however it has beautiful view on the Nile river i likes the Nice swimming pool
3 night trip with friends, Jan 13, 2020
Verified Expedia guest review
- 10,0.Exceptional
Very good hotel with amazing view to Nile river. Hotel staff were friendly and helpful. I like the swimming pool and safety of the hotel. They offer free shuttle to city centre two times a day. Plenty of taxi available with reasonable price. No one will bother you offering any services. Not far from city centre or airport just 15 to 20 minutes maximum. Facilities little outdated but clean and comfortable. I think it is value for money. Breakfast was great.
Hamood, 3 night trip, Jan 8, 2020
Verified Expedia guest review
- 10,0.Exceptional
Unexpectedly great stay. Fantastic service.
Merritt, 2 night family trip, Jan 1, 2020
Verified Hotels.com guest review
- 4,0.Fair
The staff were friendly enough and less intrusive and insistent then some of the other hotels in Egypt but you still got the Change in friendly demeanor once they realize they are not getting any cash from you. The rooms were müdestes appointed with the bathroom looking and feeling grimes. Mold in the grout for the tiles and just generally unclean. The food was moderate to just plain awful
Master, 2 night trip, Dec 29, 2019
Verified Hotels.com guest review
- 8,0.Very good
Great location. Average service
Nice resort. Lovely location however the service was poor.
Michael, 1 night family trip, Dec 29, 2019
Verified Hotels.com guest review