In the heart of Hamburg City Center, Best Western Plus Hotel St. Raphael offers a warm welcome with its cozy fireplace and helpful staff. Unwind on the charming terrace or stay active at the gym, while multilingual staff is always ready to assist you.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Bar
Electric vehicle charging point
Gym
Parking available
24/7 front desk
Air conditioning
Main amenities (12)
Daily housekeeping
Breakfast available
Fitness center
Self parking
Bar/lounge
Room service
Meeting rooms
Terrace
24-hour front desk
Air conditioning
Computer station
Lobby fireplace
For families (6)
Children stay free
Private bathroom
Television
Terrace
Daily housekeeping
Blackout drapes/curtains
The current price is R1 729
R1 729
R1 850 total
includes taxes & fees
04 May - 05 May
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Comfort Room, 1 Double Bed
Comfort Room, 1 Double Bed
Highlights
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
Minibar
22 sq m
Sleeps 2
1 Double Bed
View all photos for Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Highlights
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
Minibar
15 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Highlights
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
Minibar
18 sq m
Sleeps 2
1 Double Bed
View all photos for Standard Room, 1 Twin Bed
Standard Room, 1 Twin Bed
Highlights
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
Free bottled water
14 sq m
Sleeps 1
1 Twin Bed
View all photos for Junior Suite, 1 Double Bed
Junior Suite, 1 Double Bed
Highlights
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
Bathrobes
30 sq m
Sleeps 2
1 Double Bed
View all photos for Comfort Room, 1 Double Bed (Comfort Plus)
Hamburg (ZMB-Hamburg Central Train Station) - 10 min walk
Hamburg Dammtor Station - 27 min walk
South Central U-Bahn - 7 min walk
Berliner Tor Station - 7 min walk
Lohmuhlenstrasse U-Bahn - 9 min walk
Restaurants
Öz Urfa Kebap Haus - 4 min walk
Saray Köz Restaurant - 3 min walk
Back-Factory - 4 min walk
Restaurant Teheran - 3 min walk
XIV Heilige - 4 min walk
About this property
Best Western Plus Hotel St. Raphael
At Best Western Plus Hotel St. Raphael, you'll be just a 5-minute drive from Hamburg City Hall and Miniatur Wunderland. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Also, Elbe Philharmonic Hall and Hamburg Cruise Center are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: South Central U-Bahn is 7 minutes and Berliner Tor Station is 7 minutes.
Languages
English, German
At a glance
Hotel size
118 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (EUR 15 per day)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Sailing nearby
Working away
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Luggage storage
Multilingual staff
Bike storage
Facilities
1 building/tower
Terrace
Fireplace in lobby
Television in common areas
Fitness center
Bicycle parking
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
42-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Soap and shampoo
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
LED light bulbs
Water-efficient toilets only
Special features
Dining
Bar - Onsite bar. Open select days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22 for adults and EUR 11 for children
Parking
Uncovered self parking costs EUR 15 per day
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200
Also known as
Best Western Plus Hotel St. Raphael
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus St. Raphael
Best Western Plus St. Raphael Hamburg
Best Western St. Raphael
Hamburg Best Western
Best Western St Raphael
Best Plus St Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel Hamburg
Frequently asked questions
Are pets allowed at Best Western Plus Hotel St. Raphael?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Hotel St. Raphael?
Yes. Self parking costs EUR 15 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Plus Hotel St. Raphael?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Best Western Plus Hotel St. Raphael?
No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.
What is there to do at Best Western Plus Hotel St. Raphael and nearby?
Have fun with nearby activities like cycling, hiking, and sailing. Best Western Plus Hotel St. Raphael also has a fitness center.
What's the area around Best Western Plus Hotel St. Raphael like?
Best Western Plus Hotel St. Raphael is in Hamburg City Center, a short 7-minute walk from South Central U-Bahn and 20 minutes' walk from Hamburg City Hall.
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Best Western Plus Hotel St. Raphael Reviews
Reviews
8,8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,2/10
Cleanliness
9,2/10
Staff & service
8,8/10
Amenities
8,6/10
Property conditions & facilities
8,4/10
Eco-friendliness
Reviews
10/10 Exceptional
22 January 2025
Great Hotel In The Center Of The City
My stay was really nice and comfortable and the front desk always remembers my name as I have stayed there for over 20 years at various times.
Ivory
Ivory, 1-night trip
10/10 Exceptional
18 September 2024
Convenient location and very friendly and helpful staff. Room was small but adequate for a short stay.
Cynthia
Cynthia, 1-night trip
10/10 Exceptional
13 December 2024
Fanstatic room, friendly and serviceminded stage, near by city centre, private and safe parking.
Fantastic breakfast
Costa bar
Lene Østerby
Lene Østerby, 3-night trip
8/10 Very good
05 October 2024
Hotel was close to train station and subway
Martin
Martin, 2-night trip
10/10 Exceptional
03 May 2024
Staff very helpful
WILLIAM
WILLIAM, 4-night trip
10/10 Exceptional
05 March 2024
When I am in Hamburg, I enjoy staying at the Best Western Plus Hotel St. Raphael. It is a wonderful boutique style hotel in the City Center and walking distance to the Main Train Station and all the shops.
Ivory
Ivory, 6-night trip
10/10 Exceptional
04 July 2024
Very happy
Superhappy with the service. Good help with ckeck in and a great baggage room. Really good breakfast.
Olof
Olof, 1-night trip
8/10 Very good
20 September 2024
good hotel but unfortunately, not in the best area, the area is somewhat run down, closed business and it attracts shady people.. Excellent breakfast, with ;large choice of foods, attentive staff in the breakfast room and reception. Room was small but quiet. Overall a good hotel despite the location.
Alberto
Alberto, 6-night trip
8/10 Very good
01 December 2024
Weekens in Hamburg
Located really close to the central station (10 min walk). The rooms are more like a classic/old fashioned style but clean the ok comfortable. There is parking available but remember to book directly with the reception since the booking through Hotels does not cover it. The parking has a few chargers for electric cars but the charging fee is a bit on the high side. Breakfast was really good with a nice selection.
Diogo
Diogo, 2-night trip
10/10 Exceptional
13 September 2024
Nice hotel, good and clean rooms, good breakfast and friendly staff. There are some homeless and drug dealers i the neighborhoods, however you can avoid these areas if you are uncomfortable with this. We had no problems.
Allan Øder
Allan Øder, 3-night trip
8/10 Very good
16 July 2024
The property is well located especially for the train station but at night it is seedy
Victor
Victor, 1-night trip
8/10 Very good
27 September 2024
Practically situated
Good stay - hotel is very well situated between 2 Underground stops which get you directly into city centre, exhibition centre Messehalle and the airport!
My room was big and comfortable.
Only downside is that at breakfast two days running it felt that they did not replace the cooked food quick enough as I could not get my selection of scrambled eggs.
Isabelle
Isabelle, 3-night trip
8/10 Very good
25 March 2024
Handy for Hamburg
Great hotel close to central station. Housekeeping staff were accommodating with our requests. Hotel is handy for Hamburg but the immediate area did feel a bit unsafe. Bed comfortable and clean room. Slightly outdated but overall nice presentation.
Verified traveller
2-night trip
10/10 Exceptional
04 August 2024
Avoid this location!
Hotel is good but location is not! A lot of homeless people and junkies doing drugs in the middle of the street. I was affraid of walking back to the hotel especially in the evening. I would have chosen a different hotel for sure if people would have been tell this in the reviews. Drugs were a well kept secret and I don t understand why!
Alexandru
Alexandru, 2-night trip
8/10 Very good
10 December 2023
It was close to the Centre, easy to walk. The accommodation is fine, breakfast was good, staff was very friendly. Rooms need an update, carpet on the floor is quiet but not easy to clean. Beds were for us to firm. But we are not heavy weights, most people are. It is difficult to personalize this.
Christina
Christina, 2-night trip
10/10 Exceptional
12 March 2025
Levede op til alle forventninger
Superfint hotel med venligt personale
Camilla
Camilla, 1-night trip
6/10 Good
12 March 2025
José e f
José e f, 1-night trip
8/10 Very good
12 March 2025
Joao
Joao, 1-night trip
10/10 Exceptional
11 March 2025
Stian
Stian, 1-night trip
10/10 Exceptional
08 March 2025
Pernille
Pernille, 3-night trip
10/10 Exceptional
28 February 2025
Super Wochenende
Es war ein super Aufenthalt in diesem Hotel. Der Empfang war sehr kompetent wobei wir schon sehr früh angekommen sind. Es wurde sich sofort um ein freies Zimmer gekümmert und es hat auch geklappt. Vielen Dank. Frühstück war reichhaltig und alles sehr frisch.
Ute
Ute, 1-night trip
10/10 Exceptional
19 February 2025
Hoyoung
Hoyoung, 1-night trip
8/10 Very good
18 February 2025
Prima hotel met uitstekende voorzieningen en kwaliteit. Zeer beleefd en vriendelijk personeel.
Alleen onze kamer was wel erg klein... en de stadsomgeving verkeert daar helaas in slrchte staat.
Han
Han, 2-night trip
8/10 Very good
16 February 2025
Nettes Hotel sehr zentral in Hamburg
Kleine aber schöne, ordentliche zimmer; leider sehr hellhörig, wenn andere Gäste nachts grölend heimkommen und im Zimmer weiter feiern.
Super Frühstück.
Zu Fuß 10 Minuten zum Bahnhof, 20 Minuten zum Rathaus, 30 Minuten zu Elbphilharmonie und Landungsbrücken.