4/10 Fair
11 December 2024
I had expected more
Disappointing overall. The lobby and library are beautiful but beyond that hotel is pretty run down for a 4 star. Furniture is room was shabby and the unidentified stains on the head board made me end up sleeping at the other end of the bed. Tags and misc bits left from previous guest in the only drawer space. The mini fridge that only contained one cold brew coffee was extremely loud. The room was pretty small which wasn’t bad but the finishes didn’t feel luxury at.
To top it off clothes steamer didn’t work so wanted 40 mins to be brought an iron without an iron board.
The pool area is nice. but weird sewage smell and torn up furniture left a lot to be desired. Staff were nice but always extended wait times at front desk.
Verified traveller
2-night trip
Verified Hotels.com guest review